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Only a 10% deposit is required, which is $750, and we take care of the full installation before the remainder of the payment is due. The…

NeoVolt and AlphaESS are not related. NeoVolt is manufactured directly by Byte-Watt. They are distinct brands produced by different…

The STC rebate has already been factored into the pricing we provide. To clarify further, we offer a 6.6kW solar system for $3,800 when…

My previous response was deleted to avoid confusion, sorry about that! The state subsidy for the battery comes into effect on the 1st of…

Hello, thank you for your inquiry. Currently, we do shipping only outside NSW.

* We suggest backing up 2 circuits and can extend to 4 if needed. For a reliable whole house backup that can properly support your whole…

Yes, all electrical work is 100% in-house.

The NeoVolt system has VPP functionality, and our engineers are currently working with Amber Electric to get it approved for their VPP…

All work is carried out by qualified electricians, not apprentices. We ensure that experienced professionals handle the entire job to…

Can you share a link to the details you are referring to? It is likely referring to the inverter only, but I'd like to review this 🙂

We understand your concern about electrician fees. However, since our electricians are full-time in-house, we’re able to offer more…

Certainly! Here are the pricing details for setting up a whole house backup: * $500 for manual backup, including 2 circuits. * $600 for…

The product warranty for the inverter is 5 years, and the battery performance warranty is 10 years.

Unfortunately, the price reduction applies only to the whole unit, not just the battery. The regular price for a battery and inverter unit…

It would be best to use one type of battery system at a time. Different battery units typically have varying management systems and…

Yes, what you suggest is definitely possible with a small electrician’s fee. We typically avoid backing up the entire house because the…

Yes, the $500 is applicable for Queanbeyan/Googong too.

Yes, totally correct. This scenario might be worthy of adding a second inverter, rather than just a battery. Both ways work, but depending…

A 10kWh NeoVolt battery can charge from empty to full in about 2 hours using a 5kW 3-phase grid connection, though it might take slightly…

If your solar inverter is already compatible with a battery, you won’t need an additional inverter. However, it’s crucial to check for…

* Upgrading to a 5kW hybrid inverter costs an additional $300. Currently, there’s no 10kW hybrid inverter option available. * The product…

The NeoVolt batteries are LFP and not the Lithium Ion batteries that caused major issues over the past few years. You’re in much safer…

You certainly can. You can add up to 5 more battery units, giving you a total of 6 NeoVolt 10.1kWh Home Batteries with a combined capacity…

We can quote a delivery cost to WA. Please contact our support and we can help out.

* Upgrading to a 5kW hybrid inverter costs an additional $300. Currently, there’s no 10kW hybrid inverter option available. * The product…

Our single-phase system is tried and tested and works very well with 3-phase systems. However, we are having discussions and testing for a…

Yes, the inverter and battery do have a generator input. Please contact our team to discuss the details and how it can be integrated into…

Yes, we do offer financing options. However, please note that financing can impact the overall ROI. Our team can help you find the best…

We plan to launch in South Australia in the near future, so keep an eye out for our updates. Or otherwise, if you contact our team we can…

Hi there, no worries! Happy to join and help with your questions. The NeoVolt battery is a co-branded product with VoltX. The guy in…