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the baffling thing aswell is after all backend rebates post purchase etc, these tv’s sell at avg 25% profit.

surges destroying appliances are rare, i’ve never seen any myself but have heard of them. as long as the house already has protection…

the responsibility and risk is actually more towards Harvey Norman than you think. They need to appoint the right people to the right…

if it’s thermal throttling and performance is horrible, of course customer is entitled to a remedy of their choice. If the computer runs…

when its individual cases of price matches being refused etc, yes it is the franchise’s blame. they are the one who hold the ABN for the…

TV’s are a unique one because their RRP and sales prices are quite drastic and funding for these sales is direct from the manufactuer.…

it seems like a lot of you have had bad experiences with HN franchises, I’d be more than happy to hear anyone’s stories to see what and…

i think i miswrote what i said, the switch price match is definitely below cost, but is worth it to take the business for future purchases…

i know this claim to be true as we opened every single sealed box of a specific model to find missing security screws, it was for a staff…

if either the laptop is 30 days old, or acer gave you a claim number stating that the laptop was faulty, then the store can just…

i 100% agree with this.

i’m definitely guilty of selling a (knowingly) displayed monitor and forgetting to include the power cable hahaha Every person and…

Switches are tricky as we sell them very close to cost price, any price change could be argued as a ‘significant change’ to pricing as…

This is coming from a biased point of view for obvious reasons, so take my stance with a grain of salt. AppleCare+ - Insurance. Monthly…

no idea why the salesperson kicked a fuss over the cashback, he isn’t losing commission over it as the brand is funding it. i would’ve…

Hey mate, if you were in VIC, i would 100% match this offer as taking a small profit hit, gaining your business and taking officeworks’…

for that price, buy an acer swift (either intel or snapdragon depending on requirements) much better battery and weight.

i think you misread, snapdragon is the only one with compatibility issues

promotion is funded by microsoft, we definitely do not make that much money on laptops. Harvey Norman being ‘overpriced’ is a thing of…

yes, we need to make sure snapdragon will do everything they need it to otherwise they can return under ACL as its not compatible and we…

snapdragon’s have been selling well here, would confidently say a third or a quarter of windows laptops out the door are snapdragons

acer are pretty reasonable, seen plenty of credits approved for major failures.

most retailers have $400 off, would recommend holding for s25 launch promos

100%

$2k laptop should last reasonably long under ACL

not sure where head office whipped out 5kg from, it says 5kg in my pos system too, strange…

nope, our website for some reason shows the weight incl all packaging/charger. real weight is 2.64kg

try some stores, if they escalate it to our general manager for optus they’ll approve it. im pretty sure my store did one today.

it was sent in some advertising email which i dont have, but here is a [link](https://imgur.com/a/enMX0Jj) to the ad, just say ur friend…

if you crack the shits to them and state i saw it advertised they may honour it