sanchitdang » user profile

There customer care needs to unblock your account. They are blocking most of the accounts automatically. You will need to call them and…

no solution as of now. Giftcards.com.au says wait for an email.

Same "Transaction Failed" issue with Amex Platinum, Contacted Giftcards.com.au they said that AMEX is not sending the proper code when…

went back to 309 :(

what would be the way to get the 800$ code, and does it work on epp?

You make a valid point, but in my case, I purchased the Fold 4 from Samsung's EPP portal for around 2100 AUD, and the combined value of the…

Thank you for understanding my situation. Yes, the trade-in process seemed like a great opportunity to upgrade to a better phone. However,…

Thank you for sharing your experience. I agree that it is always better to be proactive and start the trade-in process early to avoid any…

I understand that it's their right, but the issue is the lack of transparency and communication from their end. If there was a specific…

The phone was purchased from Samsung Store so the IMEI shouldn't be flagged. I went through the entire process, but my account was blocked…

At first, I was hesitant to trade in my six-month-old Fold 4, but after seeing the improved camera and battery life offered by the S23…

You make a fair point, but my frustration stems from the fact that I provided all the necessary information and complied with their…

I understand that it may not seem like much for them, but as a paying customer, I expect a certain level of service and respect. In my…

Absolutely agree. As a JB Hi-Fi customer, I was really disappointed with the way SquareTrade handled my trade-in. I did everything they…

I understand that it may seem like I am coming off as a Karen, but it's not about that. It's the frustration of not being approved despite…

That's unfortunate to hear, but it's a good lesson to learn. It's important to follow the instructions and provide all the necessary…

Thanks for the heads up on the Telstra discount, I'll definitely look into that. Regarding the SquareTradeUp issue, it seems like their…

That's interesting to hear. I'm not sure why I had such a difficult time with the trade-in process. Perhaps it was due to some issue with…

That's unfortunate about the voucher, but good to know for next time. Quick question, were you able to use the original ID and email that…

It seems that the requirements may vary depending on several factors. Perhaps the device you were trading in was not considered a high-risk…

The reason I wanted to switch was because of the improved camera and battery life on the S23 Ultra. And yes, you're correct, you get a $300…

It's concerning to hear that you had a similar issue with SquareTradeUp. It seems like they have a flawed system in place that is causing a…

The deal was actually much better than what you're suggesting. The trade-in value for the Z Fold 4 was **$1200**, and the extra $300…

It's great to hear that you had a smooth experience. Unfortunately, that was not the case for me. The customer service representative…

Thank you for understanding my frustration. Yes, I did provide photos showing me holding the phone with both my face and the phone's IMEI…

In the trade-in process, SquareTradeUp generates an eGift card after verifying the trade-in device, which the customer can use towards the…

Yes, I started the process online and provided the required information including the IMEI. However, later on, I was asked to provide…

I tried to contact JB Hi-Fi's customer support team via email, the contact box, and live chat. They were responsive and tried to help me,…

It was not my intention to have to email them the information. The process should have been done online, and I was hoping for a smooth and…

That's a valid point, but it's frustrating when the lack of clear communication and unverified accusations affect customers' ability to…