Scoopon » user profile

Status In Penalty Box.
Member Since 08/10/2010
Last Seen 06/11/2018
Badges 1
Location Melbourne
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Please contact our help centre and they'll take a look: https://helpcentre.scoopon.com.au/ Additionally, if you don't want to miss out on…
30/10/2014 - 16:28
Codes are going out any minute now for that Catch sale sorry.
30/10/2014 - 14:11
Yes, this is via Steam. Redemption will take about 24 hours from either site.
30/10/2014 - 14:07
Didgio is our (Catch Group's) new digital content brand. It's true that we own Game.
30/10/2014 - 14:06
If any of our customers had a poor experience we would absolutely love to hear from them and take the opportunity to make things right.…
22/10/2014 - 15:41
TL;DR Different resort, the unlimited entry pass is for 5 days, includes a Kids Club session, unlimited use of the Zone 4 Kid's Waterpark…
22/10/2014 - 15:40
Hey jv, that's actually a separate (although related) deal :)
22/10/2014 - 12:10
[QLD] 5★ Getaway to QT Gold Coast Hotel + Unlimited Dreamworld Entry - $999 / 57% Discount @ Scoopon
Packages start from just $999 for 2 adults & up to 2 children. * 5 day unlimited theme part entry pass for ALL guests for: Dreamworld,…
22/10/2014 - 12:05
Hey Guys, Thanks for your interest in this deal! It's certainly going to be a big one :) And yes, we can can confirm that the deal is in…
12/12/2013 - 10:59
Hey Spiritlow88, Thanks for your post. First and foremost, we do apologise that your recent dining experience wasn't what you'd expected.…
17/09/2013 - 10:09
Hey Cyoshi, Your booking has now been confirmed for 24th September and we've sent you an email to confirm the details. Thanks Mitchell -…
12/09/2013 - 08:12
Hey Cyoshi, Message sent :) Thanks Mitchell - Scoopon
11/09/2013 - 12:04
Hey Cyoshi, Thanks for your reply. I'm really sorry to hear that you haven't received an email response yet. Can you please send us a…
11/09/2013 - 11:32
Hey Cyoshi, Thanks for your reply. If you have any trouble redeeming your Scoopon voucher, or you don't receive what was advertised, don't…
10/09/2013 - 09:11
Hey Jiji888, Thanks for your post. We're really sorry to hear that you didn't receive everything that was advertised with your recent…
09/09/2013 - 09:15
Hey Cyoshi, Thanks for your post! My colleague in Customer Services has been in contact with the Deal Provider this morning in regard to…
06/09/2013 - 10:25
Hey Vsia2165, Thanks for your reply. Please know that my colleague in Customer Services processed a refund for your Scoopon voucher…
03/09/2013 - 09:51
Hey Vsia2165, Thanks for your post. Apologies for the confusion surrounding your booking for Uo Sushi. So that we can rectify this for you,…
02/09/2013 - 09:22
Hey, Thanks for your post. Your refund has now been processed by our Customer Service team using the bank account details you provided.…
20/08/2013 - 11:45
Hey Ern, Did you manage to redeem your Scoopon voucher with ABS? Thanks Mitchell - Scoopon
01/08/2013 - 09:01
Hey Ern, Thanks for your reply. If the problem with redemption persists, please do let either Kelly or myself know so that we can…
30/07/2013 - 14:04
Hey Ern, Thanks for your comment. The only numbers you need are the long Scoopon voucher number and barcode number. There is no activation…
30/07/2013 - 08:43
Hi Jill, One of my colleagues in Customer Service has contacted the Deal Provider on the telephone number provided. We have now passed-on…
16/07/2013 - 12:54
> My complaint has been through the help centre a few times, but I have not received a reply or solution in 2 weeks Hi Jill, Thanks for…
15/07/2013 - 16:21
Hey VoteOften, Thanks for your comment. > Obviously, if a deal states Wednesday only, you can not demand Saturday. If the deal states under…
08/07/2013 - 10:11
Hey GreatWhiteHunter, Thanks for your review thread. I've taken a look at your account and can confirm what my colleague, Celeste, has…
04/07/2013 - 09:22
> IF the deal doesn't come with batteries included, I will report it as not as per what was promised to CBA Hey Dealman, Just to confirm -…
02/07/2013 - 17:03
> Will it be possible for you to update it clearly on the deal page as well ? Hey Ujwols, Our IT guys are working on it now and it should…
02/07/2013 - 16:37
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