davidtaing » user profile
Member Since | 13/04/2021 |
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Last Seen | 29/04/2021 |
Location | Melbourne |
Recent Activities
davidtaing replied to Elhaider on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
I'm happy for you to interpret it anyway you wish @Elhaider because I'm not likely to change your mind. My response to the post you're…
davidtaing replied to firestint on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @firestint, I got your email with the same message. As per the previous post, send me an email with your bill. I'd mentioned in a…
davidtaing replied to Elhaider on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @farnee2002 - I'm not disagreeing with you, I really am sorry that you and others haven't been able to access Groupee over the last…
davidtaing replied to itsfree on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
@itsfree, ouch - but I appreciate the update. Good luck in their competition.
davidtaing replied to farnee2002 on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @farnee2002 - appreciate your detailed perspective. We've processed a lot of cashbacks throughout March and April so I'm sorry you feel…
davidtaing replied to iBargain on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @iBargain, we're still going to process all BPAY bills that are paid - but we're manually processing cashbacks. If you have a…
davidtaing replied to diazepam on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @diazepam, see above post
davidtaing replied to grocerygetter on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @grocerygetter, we can see your payments and we'll make sure it's all corrected as need be. See my post above, but shoot us an email of…
davidtaing replied to itsfree on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @itsfree, sigh 😔yeah, we're aware and believe me, it's hurting us more than it's hurting you. We're a different product to Beem It…
davidtaing replied to feihong on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @feihong, yeah 😔there's a couple things preventing us from allowing users back on atm - that said, we should be back in action later…
davidtaing replied to Essplicit on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hi @Essplicit - apologies, I didn't mean it that way. Yes you're absolutely right, the house share use case is the one that will benefit…
davidtaing replied to Essplicit on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hi @Essplicit - Yeah, that's how it will come through. Groupee has been designed for group payments - a way for people to pay together…
davidtaing replied to firestint on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @firestint - Yep, so the fees details are in the FAQ (https://groupee.com/faq/) - just to save pasting them here again. It's primarily…
davidtaing replied to farnee2002 on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey all. Haha, no we're not pulling a Robinhood - getting through it all. To be transparent, the extra claims are being assessed manually…
Hey @ercl - it's a great suggestion and actually something we have on our product roadmap. We don't have the team to build this out yet but…
Yep, add your Groupee card to your wallet then you can tap-to-pay or select your Groupee card when paying with Apple Pay online. Otherwise…
davidtaing replied to Hintswen on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Thanks @Hintswen, I respect and thank you for your feedback. Though it's a shame you wont be using Groupee anymore, I'm actually grateful…
davidtaing replied to Hintswen on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey @Hintswen, appreciate the note - hopefully I can help out. Reason I disabled ATO was because it became evident that some users were…
davidtaing replied to cloudy on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
@cloudy Ah yep. So we had some challenges early on where a small group of people kept rolling new accounts with stolen cards. As a result…
davidtaing replied to davidtaing on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
I'm just preempting the feedback, so just an FYI that I've prohibited ATO payments via Groupee for the rest of this month. At the end of…
ATO payments 🤨
davidtaing replied to cloudy on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Hey appreciate that! Every little bit helps our chances of actually growing this business. It's 3 bills regardless of how many people…
davidtaing replied to coolsteps on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
I just checked the details of the Superloop bill on the Sat 27th and can see that got authorised on the 31st Wed. Apologies it took as long…
davidtaing replied to coolsteps on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
We process the batches as quickly as we can, from the same night if we can. As you can imagine, when we had a big influx of users paying…
davidtaing replied to royale on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Yep that's right. Other members can be on android. All members in the group get the cashback based on their contribution. Hope that helps
davidtaing replied to hanofee on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
Yeah spot on. At the end of the day, we're just a young early stage Aussie startup trying to build something cool. We're doing our best…
davidtaing replied to hanofee on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
At the moment, the points don't do much but we definitely have plans for them in future! We're still a small early stage startup trying to…
davidtaing replied to cloudy on [iOS] 10% Cashback on First 3 BPAY Payments Made via Groupee iOS App
See above response to @ggfatty
Yep!
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