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Hi Art123, Thank you for taking the time to share your feedback. I regret that your experience fell short in meeting your expectations. My…

Hi Disgusted Please kindly refer to the following response for the reply: https://www.ozbargain.com.au/node/257136?page=3#comment-5565831…

Hi Disgusted Sam here. Please refer to my following response for the previous remedy, ie: replacement which had been honored:…

Hi ttubbutt Thank you for your patience. Long story short: Unfortunately, there was a muck up with the replacement, ie: missing usb cable,…

G'day tubbut Thank you for the providing order # on WP. I acknowledged your message and as requested via escalation email, please allow me…

G'day tubbut Thank you for the providing order # on WP. I acknowledged your message and as requested via escalation email, please allow me…

Hi Disgusted Please kindly refer to my previous post *The remedy:* *As advised before, we are happy to review this case further provided if…

[@Disgusted](/comment/5179312/redir): Hi Disgusted We can agree or disagree with over the cracked screen, however, we are still firm with…

[@Bluberry](/comment/5179335/redir): Hi Bluberry I beg to differ. We do not argue with our customer, however, instead, we did provide the…

Hi Disgusted Please kindly refer to my reply here: https://www.ozbargain.com.au/node/257136?page=2#comment-5177337 Cheers Sam

[@mobiledean](/comment/5177897/redir): Hi mobiledean It's good to hear that you had received the replacement. I do apologize for the…

Hi Disgusted Thank you for patience. To start with, i understand the predicament you are in and im well aware about major or minor fault…

Hi Disgusted Thank you for your order #. I will look into this and let you know in 1 - 2 business days Cheers Sam

[@mobiledean](/comment/5148734/redir): Hi mobiledean Thank you for your response mate. It has been 3 months though i noticed. Ticket ID:…

Hi Boondocks79 Thanks for the response You are right mate. I'm still investigating and questioning the related dept and your case manager,…

Hi Boondocks79 No worries mate. I'm glad to be a help. Full refund has been done for you as previously agreed. On the flip side, i hope you…

Hi Boondocks79 All good mate. I welcome any feedback (be it positive or negative, that won't matter actually). Whenever we can resolve this…

Good Evening Boondocks79 I appreciate your patience. I have investigated the issue and here is the history: July 13th: you reported the…

Thanks mate. I will look into this and get back to you in 1 - 2 business days Cheers Sam

Hi Altomic Thanks for raising this point. Unfortunately, there may not be a lof Productreview members who happen to be our customers, but…

Hi Boondocks79 Thanks very much for your feedback. I'm very sorry to hear that you weren't completely happy with your experience with us.…

Hi mobiledean Thank you for your feedback mate. We are doing everything we can to trim down the RMA turnaround time and have implemented…

Hi AJones85 Thank you for taking the time to share your feedback. I regret that your experience fell short in meeting your expectations.…

[@FiWebo](/comment/4783500/redir): Good Evening Fiona Thank you for your post Our instruction was "to send this back and we would reimburse…

Good Evening Fiona Upon further investigation, i found out that phone was only sent via padded bag + stamps. Here is the receipt that was…

Hi FiWebo I forgot to mention that although i cannot promise anything at this stage, i will see what i can do for you by re-opening the…

Hi FiWebo We acknowledged the error, apologized for the error, and offering a refund for shipping as well as the immediatete replacement.…

> First time user of your site based on friend recommendation, shall see how it goes. I bought S8 single sim on Friday (2/6/2017). So far…

Good Evening Fiona Thanks for the post. Please accept my sincere apologies on behalf of our team for not meeting your expectations. I have…