r3dshadow » user profile
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Member Since | 04/02/2008 |
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Last Seen | 14/07/2018 |
Badges | 2 |
Location | Melbourne |
Website | www.becextech.com.au |
Store Reps |
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Recent Activities
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r3dshadow commented on BecexTech General Discussion
Hi Art123, Thank you for taking the time to share your feedback. I regret that your experience fell short in meeting your expectations. My…
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Hi Disgusted Please kindly refer to the following response for the reply: https://www.ozbargain.com.au/node/257136?page=3#comment-5565831…
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r3dshadow commented on BecexTech General Discussion
Hi Disgusted Sam here. Please refer to my following response for the previous remedy, ie: replacement which had been honored:…
![](https://files.ozbargain.com.au/u/89/3389-38.jpg?h=c5349638)
Hi ttubbutt Thank you for your patience. Long story short: Unfortunately, there was a muck up with the replacement, ie: missing usb cable,…
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G'day tubbut Thank you for the providing order # on WP. I acknowledged your message and as requested via escalation email, please allow me…
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G'day tubbut Thank you for the providing order # on WP. I acknowledged your message and as requested via escalation email, please allow me…
![](https://files.ozbargain.com.au/u/89/3389-38.jpg?h=c5349638)
Hi Disgusted Please kindly refer to my previous post *The remedy:* *As advised before, we are happy to review this case further provided if…
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[@Disgusted](/comment/5179312/redir): Hi Disgusted We can agree or disagree with over the cracked screen, however, we are still firm with…
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[@Bluberry](/comment/5179335/redir): Hi Bluberry I beg to differ. We do not argue with our customer, however, instead, we did provide the…
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Hi Disgusted Please kindly refer to my reply here: https://www.ozbargain.com.au/node/257136?page=2#comment-5177337 Cheers Sam
![](https://files.ozbargain.com.au/u/89/3389-38.jpg?h=c5349638)
[@mobiledean](/comment/5177897/redir): Hi mobiledean It's good to hear that you had received the replacement. I do apologize for the…
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Hi Disgusted Thank you for patience. To start with, i understand the predicament you are in and im well aware about major or minor fault…
![](https://files.ozbargain.com.au/u/89/3389-38.jpg?h=c5349638)
Hi Disgusted Thank you for your order #. I will look into this and let you know in 1 - 2 business days Cheers Sam
![](https://files.ozbargain.com.au/u/89/3389-38.jpg?h=c5349638)
[@mobiledean](/comment/5148734/redir): Hi mobiledean Thank you for your response mate. It has been 3 months though i noticed. Ticket ID:…
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Hi Boondocks79 Thanks for the response You are right mate. I'm still investigating and questioning the related dept and your case manager,…
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Hi Boondocks79 No worries mate. I'm glad to be a help. Full refund has been done for you as previously agreed. On the flip side, i hope you…
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Hi Boondocks79 All good mate. I welcome any feedback (be it positive or negative, that won't matter actually). Whenever we can resolve this…
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Good Evening Boondocks79 I appreciate your patience. I have investigated the issue and here is the history: July 13th: you reported the…
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Thanks mate. I will look into this and get back to you in 1 - 2 business days Cheers Sam
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Hi Altomic Thanks for raising this point. Unfortunately, there may not be a lof Productreview members who happen to be our customers, but…
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Hi Boondocks79 Thanks very much for your feedback. I'm very sorry to hear that you weren't completely happy with your experience with us.…
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Hi mobiledean Thank you for your feedback mate. We are doing everything we can to trim down the RMA turnaround time and have implemented…
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Hi AJones85 Thank you for taking the time to share your feedback. I regret that your experience fell short in meeting your expectations.…
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[@FiWebo](/comment/4783500/redir): Good Evening Fiona Thank you for your post Our instruction was "to send this back and we would reimburse…
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Good Evening Fiona Upon further investigation, i found out that phone was only sent via padded bag + stamps. Here is the receipt that was…
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Hi FiWebo I forgot to mention that although i cannot promise anything at this stage, i will see what i can do for you by re-opening the…
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Hi FiWebo We acknowledged the error, apologized for the error, and offering a refund for shipping as well as the immediatete replacement.…
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> First time user of your site based on friend recommendation, shall see how it goes. I bought S8 single sim on Friday (2/6/2017). So far…
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Good Evening Fiona Thanks for the post. Please accept my sincere apologies on behalf of our team for not meeting your expectations. I have…
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