thewhitetower » user profile

Member Since 19/07/2019
Last Seen 06/10/2023

Recent Activities

EPP prices are different to Education store prices ....I have access to both and can confirm
09/12/2019 - 20:56
I’m not sure whether they checked the transcript as the agent didn’t make any reference to it. She just advised that she can help me…
22/11/2019 - 14:46
Yes. I called Telstra earlier today and advised that I have been charged a cancellation fee despite being advised otherwise. The agent…
21/11/2019 - 22:05
Have tracked down my orders by logging into my account however it just shows ‘Completed’ as the status with no further details.
21/11/2019 - 08:24
Received my bill today and have been charged the ETC after being told on chat that there would be no fee. I’ll be callin* them tomorrow.…
20/11/2019 - 17:00
Yes....start another chat and ask to cancel. You may wish to ask to go on Prepaid instead and forget about that number. It will be…
30/10/2019 - 19:22
End chat and try again...it seems that it’s luck of the draw with agents..
29/10/2019 - 09:58
This is my transcript: Me: Hi Asher. I would like to change my ***** account to a sim only plan Asher: Sure! Asher: I've sent a code to…
29/10/2019 - 09:46
Just do what I did...take this new number to prepaid and forget about it....don’t recharge for 6 months and the number gets…
28/10/2019 - 18:21
Try again and save that chat transcript. I’ve got two transcripts - one when I moved from JB plan to m2m and second when I moved from m2m…
28/10/2019 - 18:10
I’m still waiting for my plan change to occur. Submitted the order around 1pm
25/10/2019 - 21:42
The Telstra agent said that there is no cancellation fee for going m2m. I have that in a chat....but who knows. It won’t be the first…
25/10/2019 - 21:14
I will be cancelling the month to month rendering that number ineffective
25/10/2019 - 20:35
In my Telstra account, if I go and cancel the JB $65 contract it shows an ETC of $390... I’m currently in the process of being switched…
25/10/2019 - 19:53
worst case is $199 +$390 (ET fee) and best case is $199 (you can lower this by on selling your free Google Nest Hub that you will get after…
25/10/2019 - 16:08
yes that right....although its a donkey sim, success in getting this deal hinges on it being active in a phone
25/10/2019 - 16:05
Points 3 & 4 are good Remember to claim the Google Nest Hub through the Telstra website...link is above somewhere After going home from JB…
25/10/2019 - 16:03
So I'm assuming that you are going to use your active Telstra sim in the Pixel yes? (the one that finishes March 2020) If so, then: Buy the…
25/10/2019 - 16:00
Yes, on live chat. the downgrade still hasn't been activated though but effectively it will go down to $50/month. I have no interest in…
25/10/2019 - 14:10
Great thanks. Just did it and redeemed Nest Hub Thanks you
25/10/2019 - 12:11
Just downgraded to the $50 SimOnly plan online....took less than 5 mins and agent confirmed no charges to downgrade. Then if I want to…
25/10/2019 - 11:49
Sales rep asked if I wanted a case. I said that they are too expensive. He said I’ll do you a deal and that’s how I got it for half…
25/10/2019 - 10:50
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