tangerine01 » user profile

If you run out of data, data will stop and you can purchase 3GB top ups for $12.50.

Tangerine Thursday Deal - sign up for a mobile SIM plan before midnight on 28th November 2022 (AET) and receive your first 2 months of…

Tangerine has increased the promotional discount of nbn25, nbn50 and nbn250 speed tiers to $15/mth for the first 6 months. Full information…

The Home Wireless Broadband is full Optus 4G Plus Network. No throttling or speed restrictions. Just as fast as you can get on Optus…

Referral codes that are posted online will be de-activated and will not work. This is clearly stated in the terms and conditions provided…

See above

Great to hear TastyJacks! That's what we like to hear ;)

You can order HFC NBN while your cable is active. NBN Co will send a technician to install the NBN HFC NTD (network termination device).…

Hi Batman, glad to hear!

Yes, you can combine the offers. See: https://www.ozbargain.com.au/node/439671

Yes, it's possible to set your preferred start date during your order.

At this stage any HFC transfers have to be done by disconnect/reconnect.

Depending on your distance from the node you’ll likely not achieve top speeds on FTTN technology. We don’t charge a speed change fee so…

The pricing detailed here does not include a home phone service. This can be added for an additional $10/mth including all standard calls…

The owners of Tangerine also own and run business NBN provider More Telecom (www.moretelecom.com.au). This allows for enhanced bandwidth…

Great! Look forward to seeing your order come in

At this stage this is not possible with our upstream carrier. We hope to be able to process HFC fast transfers within the next few months.

Tangerine has been a successful NBN provider for nearly 5 years. It has an experienced management team who have operated in the industry…

Hi Joe, Our connections use PPPoE. At this stage there is no end date of the promotional pricing. Any referral codes posted on online…

Transfer times will vary based on your NBN technology. FTTP/FTTN/Fixed Wireless usually 4 - 8 hours after the order is submitted. HFC,…

Sorry to hear this. This is certainly not usual feedback that we have from customers.

Existing customers can upgrade to this plan. Note that the promotion pricing is only applicable for the first 6 months that a property is…

When you connect to NBN from HFC cable - your Optus HFC service will be disconnected. Hope this helps.

Tangerine Telecom has just slashed the price of its nbn100 plan from $99.95/month to just **$69.90/month** ($79.90/month after 6 months).…

Yes very sorry silkysmooth. The carrier has had unexpected issues with on-net FTTC transfers.

Hi silkysmooth, the MUNGI cancellations have not been processed as quickly as we would expect. As such there have been delays in getting…

Hi error619. Tangerine and Mungi use the same upstream NBN carrier - and unfortunately they do not support on-net FTTN transfers. We can…

Hi Bik, yes there is a $3 non direct debit fee. This covers the cost of processing payments like AusPost and BPay. No charge for bank…

Orders are still being processed... you should have heard from us by now. Thanks.