evulse » user profile
![](https://files.ozbargain.com.au/u/26/111026-128.jpg?h=bd8eaa88)
Member Since | 22/09/2013 |
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Last Seen | 08/03/2018 |
Badges | 4 2 |
Location | Brisbane |
Store Reps |
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Recent Activities
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
We are still trying to get the refunds processed, we are in a hard position at the moment with Paypal as they are making us jump through…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
We are not processing any samples at the moment, at this point in time we are fixing up any orders that have not been received and then we…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
evulse replied to
Scrooge McDuck on FREE Protein, Carbohydrate, Amino Acid Sample Packs Now Available!
![](https://files.ozbargain.com.au/u/97/92197-20.jpg?h=c044de31)
We don't let samples hold up orders. So if the guys have packed an order and the samples are not in stock we will just dispatch the order…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
At the moment the emails are all going in to a central inbox as we are using email software that helps us keep track of everything. However…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
The samples are just being delayed while we improve our product. Some people haven't been completely happy with the strength of our…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
The Free Samples was a bit of an issue, the reason we launched it was the fact we were getting so many email requests for it and it was…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
No doubt you have contacted us before but can you PM your order details. We now only have a few outstanding orders and are either…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
I am one part of the Bulk Proteins team. I handle most of the technical side but at the moment also handling a lot of the issues. Your…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
The sites back up we are just working on improving everything so we can streamline our dispatch area. I agree OzBargain shouldn't be messed…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
The designers know not to use Flickr images and we would never consent to it, I am guessing this image is also from Shutterstock or iStock.
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
As mentioned the likes are from the sample sale and just launching in general. We have no need to buy any, you'll see some comments on…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
We are open to admit they are the same photo. We use stock photography on the website as although getting our own professional photography…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
Yeah no problem, we are very sorry about the current delays in emails. Every time the guys seem to be getting on top of it we get another…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
This statement is exactly what we are aiming to change. We didn't hit it right first time but we won't make the same mistake twice.
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
The samples will come, however as soon as we started getting feedback from the flavours we held off until we got the feedback of majority…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
I completely understand where you are coming from I've had my share of bad experiences and would never have thought we would be the cause…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
None of those business names were ever used. They are just owned by the company. The facebook likes are also just a result of the samples…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
evulse replied to
sausagedelay on 20% off Storewide on Bulk Proteins, Carbohydrates and Amino Acids at BulkProteins.com.au
![](https://files.ozbargain.com.au/g/20.jpg)
We are truly sorry that you didn't like our product. Our goal is to provide customers with the best possible product and service we can.…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
We are truly sorry that you didn't like our product. Our goal is to provide customers with the best possible product and service we can.…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
Just email me directly and I will look in to it and hopefully get it all sorted today. [email protected] The guys are getting…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
The mix-ability is also the biggest concern to us and we never thought this was going to be an issue. All our ingredients are highly…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
I do come from an e-commerce background and my specialty is in that, however the rest of the team are not. We are an Australian company and…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
evulse replied to
oztonyau on 20% off Storewide on Bulk Proteins, Carbohydrates and Amino Acids at BulkProteins.com.au
![](https://files.ozbargain.com.au/g/20.jpg)
Hey, I have just looked up your order and your delivery address is outside of our couriers network. We are sorry this doesn't usually…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
I do come from an e-commerce background and my specialty is in that, however the rest of the team are not. We are an Australian company and…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
I do come from an e-commerce background and my specialty is in that, however the rest of the team are not. We are an Australian company and…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
We have found that the orders that have processed through Fastway with out a tracking number are addresses not covered by our Couriers. We…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
evulse replied to
BlueDiesel on Whey Protein Isolate (WPI) Flavoured or Pure 500g - $17.10 Delivered
![](https://files.ozbargain.com.au/g/20.jpg)
We are releasing our customer service line this week on to our website. However we didn't have the resources to be able to cope with the…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
For everyone that has not yet received their order we just want to update you with our current progress. We have sent out thousands of…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
Information about the samples will be sent out soon. As you have probably read some people have been unhappy with our flavours. We are…
![](https://files.ozbargain.com.au/u/26/111026-38.jpg?h=bd8eaa88)
Information about the samples will be sent out soon. As you have probably read some people have been unhappy with our flavours. We are…
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