So I have had issues with this PC. Had loose wiring at the back but found out there is more of a bigger issue, not only did it not come with a GPU support backet like it was ad in the listing, it came faulty. The CPU is overheating, skyrocketing over 107c on cold boot-ups; this is not normal; this is a damaging zone. I have just noticed this, and glad I have not used the PC much, but I have left it on overnight a few times. I am a tad worried about the CPU now. I have searched Google and can't find anything.
I have tried to update the BIOS to the latest, all drivers, and all Windows 11 updates. Nothing seems to work with that. I checked the cables on the motherboard, it seems normal. I have a picture of the aio cooler.
Yes, I have emailed their support, no reply. Does anyone know what their warranty is like? I will have to ship back the whole PC, not sure how long it will take to be fixed. They don't seem to be replying much right now. Nor the OP on here.
I have tried to play with a setting on BIOS to allow full speed on the CPU fan aio, but still nothing. Same issue.
Odd thing is it goes down to 38c after a while, like after I open up a game like ffxiv, after a few minutes it drops in temperature and acts normal. I restart the PC, or power on and off the PC, and it has a fine temperature sitting around 40c, but when it's off for a while and I turn it on, that's when the spike in temperature starts, this is SO ODD. Does anyone know wth is going on? Looking for some IT brains, or someone maybe had this issue before? The PC is not usable until I fix this, worried it is damaging the CPU. I have disabled apps on boot up as well. This PC has barely been used.
Some specs. I upgraded to the 360 AIO cooler master and upgraded to a better MSI air flow case with 4 fans. All fans spin. Only two are picked up, though. Well, 3 counting the AIO.
Faulty CPU? Faulty AIO? Settings issue? Cable issue? Maybe even motherboard issue? If it's a software issue, I can try to fix it, I just don't want to pull apart the PC.
UPDATE: I think it's fixed. im not sure yet, YES there is a settings in BIOS yes this motherboard sucks for AIO and this build. I changed FAN Control Mode, from AUTO to PWM and now it works. fans on full speed always though.
If it's reaching 107° on idle then I'm guessing there's probably no thermal paste.