This citi card getting less and less benefit since move to NAB.
Changes effective from 15 May 2026 Removal of International and Domestic Travel Insurance, and Rental Vehicle Excess Insurance (in Australia) Citi Rewards Credit Card will no longer have complimentary International and Domestic Travel Insurance, and Rental Vehicle Excess Insurance (in Australia). This means you’ll need to make your own alternative insurance arrangements to be covered on or after 15 May 2026. What does this mean for travel? Travel dates Changes Date of claimable event before 15 May 2026 For Citi Rewards cardholders who meet eligibility, claims are assessed according to the Citi Credit Cards Insurance Policy Information Booklet in effect on the date of the claimable event. Date of claimable event on or after 15 May 2026 Citi Rewards cardholders who meet eligbility and the claimable event is on or after 15 May 2026 will no longer have International and Domestic Travel Insurances, or Rental Vehicle Excess Insurance in Australia. Claims will be assessed according to the new Citi Credit Cards Insurance Policy Information Booklet effective 15 May 2026. We’ll communicate further details of these changes, along with the new Citi Credit Cards Insurance Policy Information Booklet effective 15 May 2026 closer to the time .
What's changing?
Changes effective from 1 July 2025
These changes to international travel insurance apply to claimable events occurring on or after 1 July 2025.
•
Reducing benefit limits for International Travel Insurance (Part C)
Overseas Emergency Assistance (including Medical Evacuation and Repatriation) and Overseas Emergency Medical will reduce to a maximum limit of $20 million (from unlimited).
Additional Expenses will reduce to a maximum total limit of $200,000 (from unlimited).
The maximum benefit limit for Cancellation, will reduce to $25,000 (from $50,000).
•
Increasing excesses for International Travel Insurance (Part D)
The Excess amount you pay for a claim will increase to $600 (from $400) for Overseas Emergency Medical, Overseas Emergency Dental (Spontaneous Toothache), Cancellation, Additional Expenses, Alternative Transport Expenses, Luggage and Rental Vehicle Excess Insurance in Australia.
•
General policy wording changes
To clarify what you're covered for, the policy wording for International and Domestic Travel insurance has been updated in the following sections.
• International Travel Insurance:
• Part A (Eligibility of Cover), to clarify prepaid travel costs requirement.
• Part D (Excess and General Exclusions), updates to dangerous activities to include other activities e.g. motorcycles and mopeds, added a general exclusion and sanctions risk to providing cover or paying claims.
• Part E (Cover available), added a new section on Cruising, Skiing and Motorcycle activities. Additional exclusions of cover have been added for Overseas Emergency Dental along with changes to the age limit for Return Home and Resumption of Journey.
• Domestic Travel Insurance:
• Part A (Eligibility) to clarify prepaid travel costs requirement.
• Part D (Excess & General Exclusions) has been updated for sanctions risk to providing cover or paying claims.
• Rental Vehicle Excess Insurance in Australia:
• Part D (Excess & General Exclusions) has been updated for sanctions risk to providing cover or paying claims.
• Purchase Protection Insurance and Extended Warranty Insurance:
• Part D (Excess & General Exclusions) has been updated for sanctions risk to providing cover or paying claims.
Good info for existing card holders, but plenty of other banks/cards to choose from…