I am currently with Optus, and they're so annoying in so many ways, so I want to change companies to either TPG or Superloop, with my current 50/20 speed.
We are only 2 ppl and just use internet for browsing, but we do have security cameras and also pool equipment. Currently with Optus on the 50/20 speed and it's perfect.
TPG for 1 year = $850
Superloop for 1 year = $888
Has anyone on here got either or can help me make a decision on these two?
And you can bank speedboost days you don’t use
Not on all plans.
Recommendation above is not a bad idea especially if you can get a $ off in initial 6 month period. Whichever way you go check if there's referrals available in OzB. I have been with Superloop at three different residences and never had an issue with them to date.
It's $67 per month for the first 6 months ($402).
Superloop
I'm not personally with Superloop but have heard good things about them as opposed to everyone I know with TPG where it's just drama. So yeah, go Superloop.
I just signed my parents to TPG 5g home broadband. Seems way cheaper, and service is so far flawless
Superloop, but once initial deal is done you need to call to give 30 days notice - they will then offer you another deal, don't accept if deal for new customers is better.
The cancellation policy is so annoying, I liked being with them (except they don't do 500/100 so I left), that you have to call in, listen to them try push you to retention and wait 30 days is rubbish. I can sign up online immediately, I should be able to disconnect online.
I won't sign up with them again until they get rid of that. There's plenty of good competition (leaptel are excellent), no need to support bad behaviour.
TPG for 1 year = $850
Superloop for 1 year = $888
I can see how Superloop (for 50/20 NBN) would be $888 for the first year ($67 x 6 + $81 x 6), but for the life of me, I can't see how you've come up with $850 for the first year on TPG (for 50/20 NBN). I could, however, come up with a figure of less than $850, by getting them to beat Dodo's 12 month promotional price of $826.80 ($68.90 x 12).
Note that TPG also has a 30 day notice requirement if you're going to cancel or port away.
def superloop.
better customer support and kinda free static IP too
How is the static IP free?
Mine is included for free with my plan.
unless you're running a web service, a static IP is a bad idea, it's like advertising your router to hackers world-wide and much easy to track
I have Exetel (which IS Superloop) at two locations. They were fantastic at helping me get a difficult nbn install. Their tech support has been great - I choose my time from their operating hours, select tech support from the menu, and that’s what I get - direct support from an onshore tech - not a call centre script. They also arranged nbn for a relative over 90 in another state, and arranged everything through me and helped him understand what to do at his end. YMMV but i reckon they are worth a try.
Go with Superloop for 6 months, then you can use the 5 free speed boosts each month…
In Sep, the new speed tiers will be available and you can review again.