Looking for feedback on Ampol Energy as an electricity only retailer. Currently on peak with controlled load and a smart meter and 4kW solar. I’m not interested in the fuel discount card at all.
Their Powering On plan seems way better than the AGL Seniors Saver plan I’m currently on, but is it too good to true and a bait and switch scheme or a good plan with crappy customer service support and website for usage monitoring.
I just moved across to them but haven't had a bill or have had to call them. Everything seems ok to start.
Everything is done through an app and has really limited functionality.
Very interested in this one as well … getting very close to pulling the trigger to shift over to them.
I'm in QLD and been with them a few months. No complaints with the service, but the app has very limited data. All you can do is see your most recent bill, nothing else, not even usage statstics.
Thanks I suspected that would be the case. Plus email billing only.
i switched to them a while ago. way cheaper than AGL, single rate so no TOU or peak demand rubbish. fine so far. no dashboard or usage, you just get a bill each month.
i saw in the news that electricity prices are expected to increase significantly
Will be cheaper then the big 3 but the rates you are seeing now will not be the rates for much longer, NSW price change will occur July so make sure to check around after July and see if rates are still competitive.
Will keep an eye on it but imagine it will affect all plans on renewal.
I’m not interested in the fuel discount card at all.
Why not?
Today where I buy 163.5c. Ampol 212.9c.
signed up yesterday
2c cheaper daily and per kw
2c extra fit
for me
2c cheaper daily
Wow !!!!
After a year, you've saved enough for a Big Mac !!!
nah youre wrong
current bill was $119 for the month with AGL, if it was with Ampol it would've been $71.
more like a family meal saving per month
Switched from Sumo to Ampol in QLD. Better rate. dont use the app. Happy.
Switched from AGL to Ampol start of Feb. Got my first bill that is due and there's no way to pay via Visa/MC in the app. You can set up direct debit and pay via card but not on an adhoc basis.
Don't seem to be able to log into the website either - get an error to contact their team.
Access error
It seems that your access to myAmpol is not currently active for use. Please contact our Self Serve Team at [email protected] so we can get you up and running.
Also their website does state that:
Please note, Ampol Energy customers are unable to use myAmpol. For Ampol Energy support please click here.
My opinion is the app is pretty much geared towards petrol - there's a tab for Energy/Electricity which simply has your bill info on it (amount/date due) and an option to set up direct debit (again, you can't actually pay via the app). The payment options are Direct Debit, Cheque/Money Order, Visa/MC/Amex (by calling up), BPAY and in store at Aus Post.
Its a bit annoying, the rates were much better for me than anything else on offer (Endeavour Energy distributer)_
I am guessing you are in NSW? Looks like they only "service" NSW at the moment. Wouldn't take my VIC post code.