• expired

$5 off at Chemist Warehouse (In-store) with ShopBack Pay (No Min Spend, All Stores) @ ShopBack via App (Limited Redemptions)

1420

Saw this banner on the ShopBack app


Further Conditions

  • Offer valid for use only with ShopBack Pay at Chemist Warehouse stores from 27 February 2025 to 31 December 12 March 2025
  • Offer cannot be combined with existing ShopBack Pay promos
  • Promotion must be applied upon payment via the ShopBack app (prior to swiping to pay)
  • Limited to one redemption per customer, limited redemptions available
  • ShopBack reserves the right to vary and amend these terms and conditions without prior notice
  • Limited redemptions available
  • Cashback will be forfeited if any fraudulent activity is detected (or if there is reasonable suspicion of such activity) on, or arising out of, your ShopBack account, or if your order is cancelled

No 1.5% service fee with ShopBack Pay at Chemist Warehouse

Referral Links

Referral: random (3502)

$30 for referrer, $5 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms

Related Stores

ShopBack AU
ShopBack AU
Third-Party
Chemist Warehouse
Chemist Warehouse

closed Comments

  • Is the service fee really 0% :/

    • +4

      Yes, that's correct! For in-store purchases at Chemist Warehouse using ShopBack Pay, you won’t incur any service fee on your transaction. 😊

  • +3

    @BargainsGrabber Here are the T&Cs from the app. Ends 31st December 2025 8:59pm. One per customer. Limited redemptions available. No minimum spend mentioned.

    I had seen this $5 off Chemist Warehouse/ShopBack Pay offer a few months ago but thought it was for Sydney stores only as those were the stores that showed up. I've searched all the capital cities and they are all included in this new $5 Chemist Warehouse offer.

    I haven't used ShopBack Pay before. What are people's experiences?

    • +7

      Thanks for the T&Cs

      Generally you would need to visit them a second round to get your previous purchase approved. Workaround is to take a photo of the QR code and put a minimum amount to get your previous cashback approved (if the benefit outweighs the minimum spend)

      • +1

        It's worth pointing out that while this workaround would work to instantly confirm any in-store cashbacks, you may run afoul of ShopBack's "fraudulent and dishonest conduct" per their T&Cs.

        At worst, this may result in the suspension/termination of your account:

        12. Fraud
        ShopBack may suspend or terminate your account if it has reason to believe are involved in any fraudulent or dishonest activities. Any failure to comply with this Agreement, any fraud, dishonesty or abuse relating to the use of the services or your account, or any misrepresentation of any information furnished to ShopBack or its affiliates by you or anyone acting on your behalf may result in the termination of your account; cancellation of any purchases (of store credit, vouchers or otherwise) made; and/or forfeiture of your accrued cashback rewards.

        https://support.shopback.com.au/hc/en-gb/articles/3600391143…

        • +6

          Since this is $x off and not x% cashback, you don’t need to visit them again to get your cashback confirmed

          • +3

            @BargainsGrabber: Yes, agree that you wouldn't need to return or use your workaround to get the $5 off. My comment was more in general terms, in cases where others may consider using your workaround to confirm normal ShopBack Pay cashbacks

      • Tonester has added 1.5% service fee to the title. Didn't know about this and just read:

        There is a 1.5% service fee on every ShopBack Pay purchase.

        • +1

          Generally, there is a 1.5% service fee on ShopBack Pay purchases. However, for Chemist Warehouse in-store transactions, you won’t incur any service fee when using ShopBack Pay. 😊 Hope that clears it up!

          • @gotyourback: Thanks. How many redemptions in total as T&Cs state limited redemptions but offer expires in a while i.e. at the end of Dec?

            • @trixieb: Its limited to 1 redemption per customer

              • +1

                @gotyourback: I think trixieb’s question is how many redemptions are available for this $5 off promo

              • @gotyourback: Can you also please let us know what the T&Cs are with
                with this $20 bonus cashback that has appeared in the app today with the Chemist Warehouse offer? Can't seem to find the T&Cs in the app. Thanks.

                • @trixieb: Let me check on that for you and get back to you with the details as soon as I can.

                  • +2

                    @gotyourback: Thanks for your patience @trixieb. I’ve checked with the team and here’s the scoop:

                    • The offer is valid from 27 Feb – 12 Mar 2025 at participating Chemist Warehouse store locations when paying with ShopBack Pay.
                    • You’ll receive guaranteed bonus Cashback in the form of two (2) digital scratch cards, with amounts of up to $10 each.
                    • Please note, ShopBack reserves the right to change the terms at any time without notice.
                    • There are limited redemptions available.
                    • Cashback will be forfeited if any fraudulent activity is detected or if there’s a cancellation on your order.
                    • For full T&Cs, you can refer to the ShopBack app which is at the bottom of the Chemist Warehouse (ShopBack Pay Banner) landing page

                    Hope this clears things up! Let me know if you have any more questions. 😊

                    • @gotyourback: Bought around 3 hours ago, no bonus scratch cards until now. Nothing in the earn/rewards or as other user said in the account section. $5 did work fine though, thanks.

              • @gotyourback: @BargainsGrabber Has the end date for the Chemist Warehouse $5 bonus changed? It was valid till 31 Dec 2025.
                Just noticed it has a different end date now: Use by 12 Mar 2025 8:59pm.

                • @trixieb: For time being I’ll change it to 12 March as the last day

                • +2

                  @trixieb: After checking in with the team, I can confirm the promo will be valid until the end of our campaign with Chemist Warehouse, which wraps up on 12 Mar. But don’t worry, we’ve got more exciting Chemist Warehouse campaigns coming up throughout the year, so definitely stay tuned for more great offers! 👀

      • I was surprised today at chemist warehouse where the terminal generates a QR which prepopulates the dollar value so this trick wouldn't work on smarter terminals. Good thing most places are unlikely to do this.

      • May try this today. Why would you need to shop a second time to get the reward from the first instore purchase?

        Are you saying you have to make two instore purchases?

        • +1

          Normally for in store purchases, like Sharetea or sushi places or even PapaRich. Only for those that have “cashback” would need you to return the second time for it to turn confirmed

          This isn’t applicable for Chemist Warehouse since the $5 discount is a Apply Promo situation

    • +10

      I had used it at a couple of restaurants when visiting Melbourne. The cashback tracked, but then said to revisit before a certain date for it to confirm. Not great if you're only in the area a short time.

      • that's right. I had to visit again and spent once again for the first cashback to be confirmed.

    • +8

      I've used ShopBack Pay quite extensively and if this is like previous $-off promos, it will likely be an instant $5 off your purchase after you apply the promo.

      The general gist of it is that after scanning the QR code in-store and keying in your purchase total, you would then need to 'Apply promo' and select this $5 off promo, which will take off $5 from the amount you have to pay.

      See this screenshot from the app for a bit more detail.

      • thanks for that, as I was wondering how this works….will check it out next time I am in CW

    • +1

      I was really bullish Shopback pay when it came out, but after a few experiences with undertrained staff - and a slower checkout flow than card, I haven't used in a while.

  • +11

    The QR code poster advertising the % of cashback in the stores are pretty deceptive. The fact that the cashback is credited upon the second visit is not prominent enough for people to notice.

    • +8

      I was tricked by this too, lost about $10 as I never returned to the place as the food was crap. But didn’t realise I needed to, if I knew I’d just go back for a can of coke.

    • Such a bs rule…

  • This will be my first time using ShopBack pay. There’s no minimum purchase amount? I can make a $5.05 purchase and apply the $5 discount?

    • I would imagine so….check out the thread above by Greenguava….they mention that once you scan the QR code you have to hit "apply promo" for the $5 to come off the total before paying and keep in mind the 1.5% fee as well….which I didn't know about as I haven't used Shopback pay before either

  • I joined the other day as a new customer and there weren't any fees, got the $5 off without any issues.

    • +3

      That's probably a different $5. This offer is only from the 27th.

  • @gotyourback when shopping instore at CW using Shopback Pay, does one get the same Shopback % as shopping through Shopback online, including any extra Westpac or bank card bonus?

    • Hey! Unfortunately, the Cashback % for in-store purchases using ShopBack Pay at Chemist Warehouse won't be the same as shopping online, and it doesn’t include any extra Westpac or bank card bonuses. However, you can still get up to $20 Cashback for your in-store purchases! 😊

  • Are all stores in QLD eligible?

    • +1

      Banner says all stores nationwide

      • That’s good cos when I clicked on the banner there is a section that said ‘Chemist Warehouse Outlets’ that lists a bunch of stores but they were like 700km away in NSW. Not sure how that list is generated

        • It defaults to Sydney.

          Next to where you saw ‘Chemist Warehouse Outlets’

          Click on the See more link.

          Then click the location to change from Sydney to your postcode or whatever. Then when prompted you will need to "Allow While Using The App".

          If you do the last part, it will remember the location you told it (or allowed it to detect etc).

          If you dont give the permission, it will default back to Sydney next time you open the app.

  • +4

    Now it says $5 off + up to $20 cashback per transaction.

    I am not understand?

    Free money?

    • +2

      Yes, based on previous experience with other ShopBack Pay promos, in addition to the $5 off, it's very likely that you'll also get a bonus in-app 'scratchie' card which you scratch to reveal a random bonus cashback amount

      • Yes, 2 scratch cards.

      • +2

        Ah thanks for this. So it’s a one off $5 guaranteed, and then 2 scratch cards which is basically random prize (which could be 10 cents).

    • +1

      Yeah completely makes me confused… I don’t trust ShopBack as well.

    • +2
  • A bit unrelated, but anybody else have issues with buying shopback gift cards? I bought a $250 Shopback Super Swap card that is still showing as "Pending" in my account although cashback is already confirmed…

    usually it is only a few minutes to get the gift card delivered, but its a few hours now. I did raise this with shopback support as a ticket, but wondering if anybody else facing issues….

    I'm getting a bit antsy as I need to swap this to make a purchase soon….

    • +1

      Yup bought a Health & Beauty Swap gift card this morning and it’s still Pending as of now, which is why I ended up using this offer :D

      • Shopback really need to get their s**t together. But glad to hear I'm not the only one with issues and hence whenever it is sorted, we all get it sorted!

        • +1

          finally received after about 6 hours…

  • +3

    I just used this.
    Got 1ltr of Palmolive body wash. Was on special for $5.99.
    Paid .99cents.
    Worked very smoothly. Although the attendant didn’t know how to use ShopBack pay and had to get someone more experienced down.

    • Was it $5 off the purchase price? Or $5 cashback in your ShopBack account?

      • +1

        $5 off. You have to "Apply Promo" in the SB app.

  • Just know I'll run into a cashier who's never even heard of shopback pay.

    • +1

      Probably. But that isn’t your problem, they can work it out. Or you can show them the instructions on the app. It’s really easy.

  • Is there a list of stores who accept Shopback Pay? I went to one and they said they don't accept Shopback Pay

    • They all do. You encountered someone that didn’t know how to do use it.

      • +1

        Is the QR code for Shopback Pay easily visible by the counter? Cause you need to scan that first to pay right?

        • +1

          It’s on their Eftpos terminals

  • +9

    Tried it out this afternoon.
    The cashier didn't know what Shopback was but understood when I told him it was in the F1 menu on the pinpad. I'm guessing all they have to do is select card tender as usual, then you press F1, then 6 on the pinpad like it says in the app. It then displays a QR code that you scan in the Shopback app. Unlike other merchants, the payment amount is automatically entered. You just need to remember to apply the promo then swipe to pay.
    As for the up to $20 cashback part, I was given two scratch cards (under Earn More > Rewards) which gave me 13 and 29 cents respectively. Better than nothing I guess :|
    There was no standard cashback like there is with other Shopback Pay merchants.

    • +2

      This ↑
      I didn't even mention shopback. I just waited until the eftpos terminal was ready, then hit F1 , then 6 on the terminal and did as per above.
      After it paid, I mentioned to the shop assistant it was via shopback and she looked at me like I was an idiot, so honestly best to keep quiet and just follow the steps.
      I also got two scratch cards 13 and 79 cents

      • Did you get the scratch cards instantly?
        I didn’t get any.

        • yes instantly for the scratch cards

          • @njwozb: What a jib

            • +1

              @1989jdm: I reckon you did get them

              I didnt think I did either but based on this discussion I went looking

              On your account page, there is a section called in store cashback and loyalty. Click that
              There should then be a bar at the top saying "Your rewards". Your scratchies should be in there

              One of mine gave me $8.08!

              Edit: actually the quicker way is just going to Earn More and hitting rewards at the top as the initial discussion post said. If you've done that already then maybe you missed out for some reason

            • +1

              @1989jdm: My scratch cards were not instant when I checked. The app notified me about 10 mins later. I could see in the "Rewards" section. Got 2 X 13c.

      • Do you guys know if you can use ShopBack cashback money that’s in your account to pay? Or gotta come out of a linked card?

        • This guide: https://support.shopback.com.au/hc/en-gb/articles/4405833082…, suggests that you can (mind you it also mentions the 1.5% fee which DOESN'T apply at Chemist warehouse so not sure if you can trust the guide)
          I do have cashback money in my account and I didn't notice an option to use it but mind you I was trying to complete the transaction quickly!

        • I used cashback to pay.

    • My first time using ShopBack Pay. There is also no bank bonus cashback. I paid with a linked Westpac card that was meant to have 2% cashback.

      • +1

        There is also no bank bonus cashback.

        correct - that’s online only

  • +3

    Beware - my transaction went through at Shopback Pay but the cashier's machine returned with a declined transaction (SYSTEM ERROR H8 04) - which likely meaning they could not receive the money from Shopback and hence I need to pay again. They say that Shopback should be returning the money I paid in a few days, and if not I should check with Shopback / Chemist Warehouse. I went to the Chemist Warehouse at Chatswood. So now I got this failed transaction to take care of, and I also am not able to use the $5 off since it's been used in a failed transaction. It feels like a scam. Please fix this @gotyourback.

    • Sorry for the troubles -Could you drop me a DM with your account details please

      • +1

        my mother in law got same declined transaction problem. will pm you details.

        • Thanks! Will take a look at it

  • +2

    Just used this. F1+ 6-> The customer service rep knew the process and it was seamless.

  • +1

    Got $5 off my purchase. Thanks OP.

  • Can this be used to pay for prescriptions? (With other offers in the past. sometimes prescriptions have been excluded).

    • +3

      Yes, I had wondered that myself but I paid for a prescription by itself yesterday and was able to apply the $5 discount without any hassles

    • +1

      Yes, can confirm it works :)

  • Can Shopback Pay be used with a split payment?

    • +1

      To answer my own question, yes.

      Though i didn't risk paying twice with me and my partner's account.

  • +1

    If one uses Shopback Pay to pay instore, which MCC applies to the transaction? The MCC of Shopback or the MCC of the store?

  • Dammit first time using this and forgot to activate promo.

  • +1

    Just used my $5 voucher and also got $1 back from the scratch cards.

    Don't think the cashier understood what shopback was so just pressed F1 > 6 myself on the eftpos machine.

    • Newer machine just have a picture of shopback.

  • Cashier never seen other payments actually used before lol. I got 38c from scratches.

  • Outside of the $5 promotion is there any other benefit to using ShopBack at chemist warehouse?

    • 2x scratch cards each transaction

      • did anyone receive scratch cards from March 5?

        mine still not https://www.ozbargain.com.au/comment/16317435/redir

      • +1

        The scratch cards are only an introductory offer until 12 March. The way I interpret it, it's yet to be seen if there will be any other benefit or promotions after this ends.

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