Ultimate Gift Card Blocked after Adding to Apple Wallet

Liger Zero on 03/02/2025 - 00:24
Last edited 03/02/2025 - 15:02 by 2 other users

I bought a $130 Ultimate gift card from someone on FB MP on 31/12/24. I was happy with the risk as he provided specific details to verify his personal identity, plus the 30% discount was worth the risk for me. It was an online transaction and once I paid the money and he provided the card details (pictures of both sides of the card). I was able to verify the balance & also add it to my Apple Wallet no problem. I told him to cut up the card so no one else could use it.

3 weeks later, I noticed that there was an issue with the card in my Apple Wallet. It had a message, something about contacting the card issuer for details. Similar error when I try to check the balance or exchange the card for an eGift.

I contacted Ultimate GC's who told me that the card was reported damaged on the 31st, and a block had been applied to it. I messaged the seller to see if he knew anything, both he and I tried to contact their support via phone & chat but long story short they won't do anything with the proof of purchase. The seller tells me that the person who gifted him the GC (Xmas present I assume) also gave him a receipt with it, but he hasn't been able to locate it.

I've tried asking support if adding the card to my Apple Wallet might've triggered an automatic block, but they won't say. The timing seems very odd though.

He has said he's willing to provide a refund, but I said I'd post it here just to see if anyone has any ideas or similar experiences.

Cheers

Financial Apple Pay Blackhawk Network (Australia) Gift Card

Related Stores

Ultimate Gift Cards
Ultimate Gift Cards

Comments

  • Downvoter on 03/02/2025 - 01:05
    +12

    Lol

  • dtxau on 03/02/2025 - 01:58

    I'd post it here just to see if anyone has any ideas or similar experiences.

    No, but best wishes.

  • holdenmg on 03/02/2025 - 04:54
    +4

    https://www.ultimategiftcards.com.au/terms-conditions/ says:

    1. The Card cannot be replaced if misused, lost, stolen, or damaged.

    2. To protect yourself from being scammed and a victim of fraud, you should:
      Never purchase a Card through any private sales including but not limited to sales through social media platforms;
      Never provide Card numbers to any caller over the phone or by email;

    DO NOT provide your Bank Account BSB and Account number to receive the offered refund. If you want to receive the offered refund, allow them to Pay you via PayPal.

    • Gervais fanboy on 03/02/2025 - 05:35

      DO NOT provide your Bank Account BSB and Account number to receive the offered refund

      Just asking
      What’s the harm in doing that?

      • surfingedge on 03/02/2025 - 07:44
        +2

        A fraudster may have stolen someone's account to send you the money.

        • Gervais fanboy on 03/02/2025 - 08:16

          But it’s much harder to hack a PayPal account?

          • surfingedge on 03/02/2025 - 09:28
            +1

            @Gervais fanboy: Getting money taken away from your paypal is better than having your bank account(s) frozen for being involved in fraud

            If you paid by bank transfer in the first place, the correct thing to do is actually to ask your bank to do an osko recall - or just don't buy suspicious things in the first place

    • try2bhelpful on 03/02/2025 - 09:39

      I have a burner bank account I use to capture things like Cashrewards etc payments. I keep almost no money in it. Just wondering your views on the downsides of using this. Thanks.

    • Liger Zero on 03/02/2025 - 19:21

      It's fine I'll just use my PayID

  • MS Paint on 03/02/2025 - 06:45
    +4

    @mapax - here is a new variation of the theme.

    Days since ADAGCHS post = 0

    • mapax on 03/02/2025 - 07:19

      Did I say 5 or 7 consecutive days of ADAGCHS and I’d have to change my username?

      • MS Paint on 03/02/2025 - 08:08
        +1

        Definitely 5

    • JownehFixIT on 03/02/2025 - 09:03
      +2

      Admittedly, didn't attend gift card high school?

  • try2bhelpful on 03/02/2025 - 09:36
    +3

    So this is a gift card that was purchased third hand. What could possibly go wrong in that chain?

    Given the number companies folding without honouring cards I’m reluctant to buy directly from them let alone some random on the internet.

    I’m not sure how a receipt is going to help you either even if you can get it. If the person who purchased it on their account has claimed a replacement already I can’t see how anything will help you.

    Will be interesting to see if anyone has an answer and thanks for another warning on why not to do this.

  • 7ekn00 on 03/02/2025 - 10:25
    +4

    Took the risk, was happy with the risk, but now not happy with the outcome of that risk?!?

    You got burnt, somebody in the chain has used the card and is not being straight with you ;)

    But hey, these are the risks taken with these things - live and learn, was a cheaper lesson than an hour with a life coach :P

    • Liger Zero on 03/02/2025 - 19:22

      No it's fine, and he's happy to refund. I was just wondering if anyone had any similar experiences with Ultimate GC support and might have some advice. Not sure why everyone is so up in arms about me asking a question lol

  • jv on 03/02/2025 - 10:54
    +2

    Thanks for the Monday morning laugh… 🤣🤣🤣

  • JIMB0 on 03/02/2025 - 11:28

    So you lost $91 trying save $39.

  • sandman20104159 on 03/02/2025 - 12:36

    the problem is… Apple.

  • Liger Zero on 03/02/2025 - 19:23

    I knew the ADAGCHS was coming. But it was worth the risk for me, the seller provided enough details for me to verify they were who they said they were. Thanks for the help anyways :)

    • sween64 on 03/02/2025 - 20:49

      Sorry, what does "ADAGCHS" mean?

      • Liger Zero on 03/02/2025 - 20:59
        +5

        Another Day Another Gift Card Horror Story

  • blitz on 04/02/2025 - 16:41

    the 30% discount was worth the risk for me
    the 30% discount was worth the risk for me
    the 30% discount was worth the risk for me

    • Liger Zero on 04/02/2025 - 17:43
      +2

      Yes, but obviously that statement isn't mutually exclusive with trying to sort out the problem and seeing what the issue may be.
      Anyways, the seller has said if it nots resolved by Thursday they're happy to refund me. That's the deadline they set - not me.

      Plus, people who are talking about the original purchaser claiming the card themselves is likely wrong. Seller says when it was gifted to him the CVV/PIN were not scratched off/exposed.

      Anyways we'll see what happens on Thursday…

  • blitz on 09/02/2025 - 09:33

    How did it go, OP? Any news?

    • Liger Zero on 09/02/2025 - 10:00
      +2

      Yeah. They did an internal investigation and apparently it was an issue on their end, but they don't exactly know why it happened. Related to Apple Wallet, they said it has happened before. They are reissuing a new GC on Tuesday, I was going to post an update then when I got it and not jump ahead. I thought it would be helpful for anyone searching up a similar issue in the future as I wasn't able to find any info here myself when I researched, and almost everyone I spoke to at Blackhawk was incredibly unhelpful.

      I'll post more details when I receive the GC

      • blitz on 09/02/2025 - 18:46
        +1

        Hey that's great! Good stuff!

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