NSW Hit and Run with QLD plates

Lasam23 on 01/02/2025 - 16:31
Last edited 03/02/2025 - 10:26

A few nights ago, a random car hit my front bumber bumper causing considerable damage. My car was parked on the street at the time and I was at home (NSW). The perpetrators left without leaving a note.

After checking the CCTV, I found the number plate of the car, the plates happened to be from Queensland. I filed a report with the local police station. I also did a rego check on the QLD gov website and the results showed that this was a 'Rental (self driver rental)'.

No further updates from the police. Is there any way I can find the rental company this car belongs to? Any help would be appreciated.

Automotive

Comments

  • 87percent on 01/02/2025 - 16:45
    +12

    Keep pressuring the police. I hope you have insurance

    • asam23 on 01/02/2025 - 16:52

      Will do. Third party insurance only on this car.

      • AustriaBargain on 01/02/2025 - 17:00
        +28

        I found this resource to be very relevant to your situation regarding insurance https://www.youtube.com/watch?v=CQeezCdF4mk

        • asam23 on 01/02/2025 - 17:30

          You got me 🤣

      • Dr Phil on 02/02/2025 - 17:53
        -7

        Tough cookies then.
        Insurnace company wont want to know.

        You are on your own unfortunately.

        But yes, track down the car hire company or contact Qld police

      • Joda on 02/02/2025 - 20:58

        Some insurance companies cover the first few thousand when you have 3rd party - check your policy.
        Possibly they will chase up the at fault party for you.

  • SBOB on 01/02/2025 - 16:45
    +5

    Is there any way I can find the rental company this car belongs to? Any help would be appreciated.

    I assume any upstanding ozbargain member would simply hand the details of the accident, police report number, and all known information about the offending vehicle to their insurance company and sit back.

    Is this not an option?

    • asam23 on 01/02/2025 - 16:55

      I've only got third party insurance with NRMA on this car. Could NRMA assist in this scenario given I only have third party?

      • SBOB on 01/02/2025 - 16:59
        +11

        Dunno

        NRMA Third Party Property Damage Car Insurance covers damage to your car caused by an at-fault uninsured driver up to $5000.

        Perhaps NRMA would be better to answer such qusstions

      • Yummy on 01/02/2025 - 17:00

        Call em.

        • asam23 on 01/02/2025 - 17:01

          Will do. I'll report back what they say.

      • donga100 on 01/02/2025 - 17:42
        +4

        What do you mean by "third party insurance"? Third Party Property or Compulsory Third Party?

        • MS Paint on 01/02/2025 - 17:53
          +3

          This is the real question.

        • DashCam AKA Rolts on 01/02/2025 - 18:18

          Thanks for asking. Cheers.

        • asam23 on 01/02/2025 - 19:52
          +2

          Third party property.

      • Muppet Detector on 03/02/2025 - 02:20

        Do you have a current insurance policy with NRMA?

      • JDMcarfan on 03/02/2025 - 11:21

        they should (and have for me). 3rd party wouldnt be the issue though, its the fact that you dont have the other parties details (except rego).
        What id expect is that they get your excess and agree to the $5k/$10k uninsured cover they offer whilst tracking down the responsible party (anything over will not be covered).
        If they get a hold of them financially, they may push for more $$$ to cover your repairs totally or otherwise pass on the deets to you to chase privately.
        don't expect anymore than that

    • algy on 03/02/2025 - 16:03

      Budget Direct were not going to touch it (I have comprehensive) without the drivers full details even though I had their plate and CCTV of the incident. I had to go through the police to get the other drivers details myself or I'd be paying my excess and it'd count as 'at fault'.

  • randomusername2017 on 01/02/2025 - 17:30
    +5

    my front bumber

    So you were rear ended 🤔

  • Dlw on 01/02/2025 - 17:46
    +14

    Good luck with the police… A similar thing happened to me and I found the police absolutely useless.

    • 87percent on 01/02/2025 - 19:44
      +2

      I got hit from behind a couple of years ago and the guy drove off. Took the video footage to the cops and they got him to admit fault

    • HangryCakeStore on 02/02/2025 - 22:30
      +5

      People keep forgetting their role is majority revenue raising or government puppets!

    • Russell Dupsumtucka on 03/02/2025 - 08:43
      +3

      Me too, I had video of someone merging across a solid line, forcing me out of my lane and then swerving into me and damaging my car. I even showed them the video of him driving off.
      After 3 months they finally said they have his details and would disclose to my insurance company, but found no fault with any of his driving "techniques".

      No wonder the standard of driving is so appaling these days, might as well call them 'road suggestions'.

  • Muppet Detector on 01/02/2025 - 19:35
    -6

    No diagram?

    Curious if OP's car was legally parked.

    Concerned if illegally parked on the road it may not even attract third party protection.

    • asam23 on 01/02/2025 - 19:51

      Legally parked on a one way road. The other car was driving in the wrong direction and found a parking spot in front of my car. They parked in that spot illegally (car was facing the wrong direction). Few minutes later they were leaving and began doing a u-turn out of the parking spot and they hit my bumper in the process.

      • MS Paint on 02/02/2025 - 07:25
        +4

        Was the other car an AMG?

      • AUBRX on 02/02/2025 - 12:21

        Absolutely ridiculous. It's already obvious that they weren't going to pay.

  • Dollar General on 01/02/2025 - 20:15
    +2

    Advise the police you want to pursue civil action and require the details

  • JIMB0 on 01/02/2025 - 22:57
    +1

    Insurance can run a search on the plate. It can take a few months.

  • kakaman on 02/02/2025 - 10:00
    +3

    Gemini has some good actions here:
    Unfortunately, finding the rental company directly from the number plate in this situation is likely to be difficult. Here's why and what you can try:
    Why it's difficult:
    * Privacy laws: Rental companies are generally not allowed to disclose customer information due to privacy laws.
    * Police involvement: Since you've already filed a police report, they are the primary point of contact for obtaining this information. They have the authority to investigate and request information from the rental company.
    * Queensland registration: Even though you know it's a rental car from Queensland, the NSW police may have limitations in accessing Queensland-specific registration details beyond what you already found.
    What you can try:
    * Follow up with the police: Continue to follow up with the NSW police and inquire about the progress of their investigation. Provide them with any additional information you have, such as the CCTV footage and the Queensland registration details.
    * Contact Queensland Police: You could try contacting the Queensland Police and explaining the situation. They might be able to assist in identifying the rental company, especially since the car is registered in their state.
    * Contact rental companies directly: You could try contacting major car rental companies in Queensland and inquire if they have any records of the vehicle with the specific number plate. However, they are unlikely to provide any information without police involvement due to privacy concerns.
    * Insurance claim: If you have comprehensive car insurance, contact your insurance provider and file a claim for the damages. They may have more resources and expertise in investigating the incident and identifying the responsible party.
    Important notes:
    * Persistence: Be persistent in following up with the police and your insurance company. These investigations can take time, but regular communication can help move the process forward.
    * Documentation: Keep detailed records of all communication, including police report numbers, insurance claim details, and any other relevant information.
    While it can be frustrating, it's important to follow the proper channels and cooperate with the authorities. With persistence and the right approach, you may be able to identify the rental company and hold the responsible party accountable for the damages.

    • cheesecactus on 02/02/2025 - 20:41
      +1

      Damn, that's actually really solid advice from Gemini. Impressive

  • AUBRX on 02/02/2025 - 12:20
    +14

    Good luck mate. I have had my car hit and run in parking lots and no one left a note. Nothing. I recently reversed into someone leaving $3.6k damage to their car. I left a note and paid them the full cost for the damage because at the time my insurance was lapsed. People are so low! I've had it happen to me and the disrespect is astounding. Be the bigger person guys, own your mistakes and pay the consequences. Hope you can find the idiot. Make them bloody pay!!

    • asam23 on 02/02/2025 - 13:14

      Couldn't agree more. Thanks mate.

    • Poor Ass on 03/02/2025 - 10:55
      -1

      was the owner Saxon?

  • Leanne59 on 02/02/2025 - 13:34
    +1

    If you had considerable damage then the hire car probably would have noticeable damage which the hire company would be charging hirer an excess. I definitely would be contacting the Qld police to obtain the hire company’s details.

  • ramb9 on 02/02/2025 - 19:12

    Hey, sorry about your experience with the cops. Last time this happened to me, the police were super helpful.

    Basically took footage and evidence to the cops and they instantly called up the person associated to the rego # and talked them into exchanging details. I think in your instance it should probably be about the same, maybe go to the cops at a not busy time and they might be able to do the same?

  • LFO on 02/02/2025 - 21:27

    'Rental (self driver rental)'

    Isn't that an Ăśber or similar?

    • ol mate on 03/02/2025 - 11:25
      +3

      Nah, Uber is "Booked Hire" or something. "Rental (self drive rental)" are rental cars from Avis/Hertz/etc.

      • LFO on 04/02/2025 - 23:11

        Thanks!

  • factor on 02/02/2025 - 21:37

    Do you have the funds to fix your vehicle while separately chasing the other party?

    It is important to ensure you "minimise your loss." What is legally claimable from the other party isn't the most luxurious way you can fix the vehicle and the fanciest hire-car in the meantime. In a civil action you can claim only reasonable costs where you have demonstrated you got a fair price. Any paperwork that demonstrates you checked the prices were sane is helpful here.

    Good news that you have NRMA 3rd party property - talk to them.

  • Poor Ass on 03/02/2025 - 10:50
    -1

    Driver still upset about the Origin loss last year

  • bulletbill88 on 03/02/2025 - 22:01

    How much is the damage? Unless your insurance company is willing to pursue most likely you will need to engage a lawyer and given it is an interstate rental car, to pursue a claim the costs will rack up quick.

    It sucks and very unlucky but if it’s only relatively minor damage I’d chalk it up as a lesson why you should get comprehensive insurance.

  • singlewind on 03/02/2025 - 22:33

    That should be very easy to track. It is better to collect evidence earlier before rental history record got destroyed.

  • MorriJ on 03/02/2025 - 22:42

    Get a quote for damage repairs from two repairers to substantiate your claim.

    Finding out who owns the vehicle
    If you don’t know the vehicle owner’s name, but you have the registration number, you can find the owner’s details by requesting a Queensland Motor Vehicle Register search.
    The information requested must be about the vehicle/s involved in the incident or accident.
    To make an application you must supply one or more of the following:
    - a police traffic accident report (only if the police investigated the accident)
    - a written permission from the registered operator
    - an official request on letterhead from your insurance company, solicitor or lawyer supporting the vehicle incident or accident report
    - a statutory declaration describing the off-road incident and property damage, with a copy of any available witness statements
    - a statutory declaration describing the incident, with a repair quote.

    https://www.qld.gov.au/transport/registration/release-of-inf…

    Write a letter of demand to the rental company to make good on the damage done and then follow up with civil action if necessary.
    You don't need to personally pursue the driver, it's up to the rental company to nominate a responsible party; often they will pay and then charge customer. Your claim is with the owner of the vehicle unless they nominate a driver etc.
    All depends on how much time / effort you are willing to put into it at the end of the day.

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