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I saw this storycome up and thought I'd ask the question here. Should we trust AliExpress with higher end purchases?
What Is The Trustworthiness of AliExpress?
figarow on 29/01/2025 - 19:12
Last edited 30/01/2025 - 11:42
Last edited 30/01/2025 - 11:42
Poll Options
- 12I TRUST THEM WITH NOTHING
- 43I trust them with $0.01-$50
- 4I trust them with $50.01-$100
- 19I trust them with $100.01-$300
- 11I trust them with $300.01-$1000
- 1I trust them with $1000.01-$5000
- 1I trust them with $5000+
- 12I TRUST THEM WITH EVERYTHING
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Comments
Have you heard about the Honey extension?
never impacted me, i looked for coupon codes individually when I had the extension
Aliexpress is a marketplace. With a bit of common sense and investigating you can avoid 99% of scams
Trust or risk?
With Paypal I'd risk it.
To be fair, haven't been scammed on AliExpress and everything has been delivered.
the vast majority of packages are tracked.
Probably wouldn’t be buying high priced items from them anyway, but for $100-$200 items they’ve been fine
There was a poll last year asking what people's experience with Aliex was, with 563 total votes, the vast majority of users picked "good" experience.
You need to pay close attention to which seller you buy from. The stores that have a generic store name, e.g Shop1103842757 are, 99% of the time, scam stores.
The prices might seem low, but not low enough that it sets off too-good-to-be-true alarm bells, meaning people wil take the risk. But they'll ship you something that you never ordered and the delivery will be marked as completed automatically if it has a tracking number.
In most circumstances you can Paypal dispute and get your money back but the seller is hoping that at least a few of the scam victims will have forgotten about their purchase and don't file dispute in time. They'll then shut the store down and then repeat the process with another store front.
The stores that have a generic store name, e.g Shop1103842757 are, 99% of the time, scam stores.
99% of stores is very exaggerated. While there are definitely a lot of brand new stores that are blatantly fake with their low to no feedback and too good to be true prices there's still plenty of legitimate ones. Stores that have yet to pick a name or haven't bothered.
For example I have made a total of 73 orders in the last 2 months from the following stores and all arrived without issue.
Shop1103839669 - 45 orders arrived.
Shop1103847354 - 4 orders arrived.
Shop1103839837 - 3 orders arrived
Shop1103202457 - 6 orders arrived
Shop1104108484 - 3 orders arrived
Shop1103839274 - 2 orders arrived
Shop1103855936 - 3 orders arrived
Shop1103319870 - 7 orders arrivedLooking at generic store names over the last 12 months I've had 5 orders fail to deliver resulting in disputes and refunds. While Shop1103187835 disappeared a short time after shipping I still received exactly what I ordered. I had another high feedback 18650 battery store send me 3 batteries instead of the 3 lots of 20pcs I ordered and that seems to have come down to a mistake, as they're now sending correct amounts.
Given I'm making a significant number of orders each month I think it's fair to say it's not that bad. You'll find a lot of the fake listings have people saying "fake" in the Q&A section. For example there's a new store popping up every week selling US$100 Ryzen 5700X3D's with 0.0% feedback and a Q&A full of fake comments.
Why are you buying so many items? Is it to resell? Gifts?
Yes and yes. Works out to be cheaper and significantly easier than a lot of CN suppliers if you use bundle deals. Up until recently there was a prize land exploit that gave you unlimited US$1.50 coupons with no minimum spend.
What a BS article. I guarantee it was a brand new store with 0.0% feedback and a price too good to be true. Play stupid games win stupid prizes.
Edit: Here is the store and the feedback would have been close to 0% when he ordered. US$22 for a pressure washer? Prices were certainly too good to be true.
Now if the journalists wanted to do proper journalism they'd find out that AliExpress publicly share every store's business license and that can be checked with Alibaba's Enterprise Integrity System which is publicly accessible information.
AliExpress is just a marketplace. It's the individual sellers, much like ebay. Some can be trusted, some not. Pay with CC so chargebacks can protect you.
ive ordered items $200+ and then returned them for free because its absolute crap quality, the sellers said to me:
因为我们无法收到退回的产品，如果你退货，产品会被销毁
Because we are unable to receive the returned product, if you return it, the product will be destroyed
Same thing happens on Ebay, it sets the room temp IQ's apart from the rest.
Remember someone getting a picture of an Iphone 14 pro rather than the phone and she complained.
The ad blatantly said "YOU ARE PURCHASING AN A4 PICTURE OF A PHONE". Naturally she couldn't contest.
What Is The Trustworthiness of AliExpress?
Depends, some are good, some are not so good. Its like eBay but from China.
First and only time i shopped on aliexpress, i bought a couple of lightning cables worth a few dollars that turned out to be faulty.. they wanted evidence when i contacted support for a refund/replacement. I sent photos of the phone plugged in and not charging. They came back to me a few days later asking for video evidence. And that is when i deleted the app and never considered buying on their platform again.
They themselves seem OK, sadly if one of their 'stores' choose to engage in 'bait and switch' activity, then AliExpress turn a blind eye to the practice.
Being an Asian conglomerate, if something goes wrong, then you are at their mercy, and they appear to have none.Paypal.
From what ive heard PayPal is not 100% reliable and will sometimes side with the seller.
They are pretty good
The poll options overlap.
Fixed
Original votes are now invalid.
Yes
There is lots of misleading advertising or pictures on the site.
I won't buy anything that uses 230V as it won't be compliant/certified. Some items that use a plug pack are as long as I use a local purchased one.
Some stuff is just poor quality, but then the same is so of some things in retail stores in Australia.
I have had mostly good experiences when I have complained about a product and received a credit quickly. I suspect because I make many purchases, over many years and rarely complain they take my complaint more seriously.
Haha, did the ad for that drill have the words "picture of" in tiny font before "Drill"?
Just like the Chemist Warehouse billboard has the words "is this" in tiny font before "Australia's cheapest chemist", followed by "?" in tiny font.
With Paypal I trust anyone.