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BWS: 22% Cashback ($25 Cap, Exclusions Apply) + [Westpac, BoM, BSA, StG] 5% Bonus Cashback ($20 Cap/Order) @ ShopBack

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BWS: 22% Cashback ($25 Cap, Exclusions Apply) + [Westpac, BoM, BSA, StG] 5% Bonus Cashback ($20 Cap/Order) @ ShopBack
Go to Deal
Hiphopopotamus on 24/01/2025 - 00:05 shopback.com.au (633 clicks)
Last edited 24/01/2025 - 00:18

Cashback exclusions

These items are not eligible for Cashback:

  • Champagne, Penfolds & Non-Alcoholic purchases (unless stated otherwise)
  • Wholesale purchases

We calculate Cashback based on the purchase price, excluding:

  • Fees
  • Taxes
  • Shipping and delivery fees
  • Any amounts paid using store credit redemption

This Cashback deal is not valid together with:

  • Any Gift Card, Voucher or store credit purchase
  • Any Gift Card or Voucher redemption
  • Vouchers or Promo codes not featured on ShopBack

Any exceptions will be at the store's discretion.

Special notes from store

  • Extension tracking does not work for BWS, please click through from ShopBack to ensure that your Cashback is tracked.
  • Transactions paid using WOW Rewards or Woolworths Dollars are not eligible for Cashback.

Terms and conditions

Cashback tracking

  • Cashback is available only if you visit the BWS website via our platform.

Referral Links

Referral: random (3609)

$30 for referrer, $5 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms

Alcohol Beer Cashback Liquor Wine

Related Stores

ShopBack AU
ShopBack AU
Third-Party
BWS - Beer Wine Spirits
BWS - Beer Wine Spirits

Comments

  • bargin424 on 24/01/2025 - 01:00
    +1

    If you are not with westpac and looking to spend $150, it is better value at coles

    https://www.ozbargain.com.au/node/889973

  • jlogic on 24/01/2025 - 01:33
    +13

    I normally am ambivalent to the ShopBack drama because they seem to always fix up the issues… but I am sitting almost at 1 months and they still haven't responded to my numerous emails about the incorrect cashback.

    So be careful if you expect 100% tracking. I know the cashback tracked… it was the upsized amount that didn't. Always take a screenshot of the upsize before you use it.

    • dealhunter52 on 24/01/2025 - 02:03
      +2

      they still haven't responded to my numerous emails about the incorrect cashback.

      I don't think they have actual support staff. Everyone gets the same automated bot response and when you point out that it's already more than 14 days, you get no response.

      Hi ShopBack user,

      Thank you for your patience while we reviewed this.

      We're pleased to inform you that the correct Cashback for your purchase will be credited to your account as an Online Bonus Cashback within 14 days from your purchase date.

      Please note that Cashback applies only to the order value, excluding GST, delivery fees, and any other additional charges.

      If your Cashback status remains unchanged after 14 days, please don't hesitate to reply to this email.

      Thank you for your understanding.

      Regards,

      Harry
      Consumer Ops, Asst. Lead

      • trixieb on 24/01/2025 - 02:11
        +1

        There was a Harry I was emailing with in the past who didn't seem to be helpful. Similar comments were mentioned on OzB. Thought he was a human.

        • werdplaya58 on 24/01/2025 - 12:49
          +3

          It's a fine line between a bot and a human just cutting and pasting the same response to everyone without actually looking at the specifics of the case.

          SB recently laid off a quarter of its staff around March last year, which seems to track with a deterioration in the quality of its customer service since then.

  • dealhunter52 on 24/01/2025 - 01:52
    +6

    Shopback should be banned from posting new deals until they fix up their previous blunders. Many of us got ripped off from their recent Monkey Shoulder deal. Their support is non-existent and an absolute joke with automated replies.

    • japes on 24/01/2025 - 09:33
      +1

      I've got an additional tracked Monkey Shoulder cashback that says "Meet all criteria" and requires confirmation of the other purchase (purchases for me), so I'm hopeful.

      • dealhunter52 on 24/01/2025 - 09:43
        +1

        Most of us are in same boat with only 2x $0.22 being tracked.

  • Telstar1 on 24/01/2025 - 03:46
    +4

    Don't waste your time ! They can't be trusted.

  • abuseyourdna on 24/01/2025 - 05:50
    +5

    They can't be trusted. Last year I participated the booking.com 15% deal, I couldn't get cashout even 6 months after the date I can cash out. Everything is valid, email them they just said they need 70days investigation. After 70days they still have no answer. Hopeless! I finally need to lodge a financial ombudsman complaint to get the money back.

  • raindear on 24/01/2025 - 07:58
    +1

    Monkey Shoulder non payment customer here, who never had an issue previously. So, YMMV but tread carefully. Please read comments above and most likely below before making a decision. Read the link above regarding Monkey shoulder whisky non payment if you don't know the background.

    The most infuriating aspect is the inability to speak to someone from Shopback or after multiple emails, have someone from Shopback contact you. It could be a progress report - there are many unhappy customers, or a resolution. 7 days ago I received this support - nothing since.

    If you need any further assistance, just give us a shout via this email or reach out to Sparky, our virtual assistant, for quick help with common questions. We’re here to help!

    Kind regards,

    Denji
    Customer Experience Advocates

    ATM I won't be shopping at Shopback. There are many other options.

  • Xizor on 24/01/2025 - 07:58
    +3

    Agree SB should be banned given recent issues. They are clearly not the operation they were before.

  • Dan888 on 24/01/2025 - 08:29
    +2

    Not going buy again through SB

  • zonarhd on 24/01/2025 - 08:42
    +2

    Another one here having BWS/Shopback issues. Tried to get the Ryder low carb 30% offer that was on the other month and tracked at only 2% and have had no luck correcting it.

  • Peter33 on 24/01/2025 - 08:53

    always having issues with tracking the liquor deals. dont know what happened since they changed the format its all messed up

  • Marmaduke on 24/01/2025 - 09:03
    +2

    My last BWS cashback got rejected with just a vague reference to the terms of reference. I’ve used cashback for years and I am well aware of the ToR and fine print. When I lodged a review I had to wait a month for them to say literally the same thing - no engagement at all with the actual issue just a generic “don’t click on banners, turn off ad blockers”. I honestly would recommend everyone avoid this.

  • Telstar1 on 24/01/2025 - 09:33

    My wife and I are $80 out of pocket.

    I have kept all the proof documentation that was sumitted to them.

    I have never had a problem with the other sites. This is poor form Shopback, particularly when you do it to aged pensioners !

    • werdplaya58 on 24/01/2025 - 12:33
      +2

      I don't know much about the company but I suspect they are running into some kind of cashflow / financial problems.

      • introduction of a paid 'Shopback plus' subscription
      • apparent sacking of their OzB rep replaced with someone who only offers canned responses
      • increasing OzB reports of missing cashbacks not being resolved

      Sure this is an OzB-centric perspective but I would have thought the OzB community has played a key role in their growth, so when they are cutting support to that community you know things must be pretty bad

      EDIT: Add to this the fact that it recently cut a quarter of its workforce https://powerretail.com.au/shopback-cuts-a-quarter-of-workfo…

  • Bin Chicken on 24/01/2025 - 09:43
    +2

    Also part of the Monkey Shoulder $0.22 gang. Not trusting them until they resolve it.

  • Peck on 24/01/2025 - 09:55

    10am - 8pm AEDT 24/1/25

  • will05 on 24/01/2025 - 10:14
    -1

    SB always been reliable, I'm going for it, thanks OP.

    • jlogic on 24/01/2025 - 10:21
      +1

      Until they aren’t.

      I was like you once… now I have had a taste of what others have been saying.

  • Poimandres on 24/01/2025 - 10:25

    I recommend Hendricks Neptunia gin which is currently on clearance for $50 a bottle.

  • shap08 on 24/01/2025 - 10:34

    Check previous monkey deal no good

  • peter6775 on 24/01/2025 - 10:57

    Got burnt with the Monkey deal .44c

    Normally SB have been pretty reliable - but may sit in the fence with this one

    • tman2020 on 24/01/2025 - 15:23

      Same with the coke deal as well.

  • Irishness on 24/01/2025 - 11:16

    SB& BWS used to always track but recently haven't, SB have honoured my claims so far so it's sad to hear they are proving problematic now I don;t know whether to risk them

  • kuwahshi on 24/01/2025 - 11:42
    +1

    Similar issues as others have reported with Shopback with not honoring upsized cashback at Chemist Warehouse.

    https://www.ozbargain.com.au/node/882356

  • werdplaya58 on 24/01/2025 - 12:22
    +3

    0.22c Money Shoulder gang checking in

    People also need to know that the ShopBack rep on here @gotyourback is no longer the original person and is no longer helpful in sorting out cashback issues.

    So all SB deals are now higher risk.

  • minno9 on 24/01/2025 - 12:27

    Yep ShopBack are painful with tracking orders. Don’t want to get burnt again

  • thestig on 24/01/2025 - 12:40
    +3

    Purchased and correct tracking received after 10mins. That's over $400 tracked just with BWS without issue in the last few years. If I listened to the warnings years ago I would've missed out on all these. Not sure why people want posts banned from Shopback, many are benefiting without issues. If it's not working for you stop using them, don't try to ban for others.

    • jlogic on 24/01/2025 - 13:03
      +2

      It works until it doesn't… I was like you with not ONE issues with SB until the last one.

      Not asking for a ban, just giving you a warning, that you may encounter something like this happening.

      • thestig on 24/01/2025 - 13:09

        All good with warning people, buyer beware! Was the one that didn't work for you a sitewide one or brand one?

        • jlogic on 24/01/2025 - 13:35
          +1

          A brand one.

          Tracked at the original cashback amount, the upsized didn't.

          • thestig on 24/01/2025 - 13:41
            +3

            @jlogic: The theory below seems correct then, issues are with the brand ones and the normal sitewide ones are fine.

  • Imnuts7 on 24/01/2025 - 12:46
    +1

    BWS has always tracked correctly for me. It's those "brand deals" that are the problem.

    • thestig on 24/01/2025 - 12:54

      This is probably true, have never done one of those brand deals.

  • Irishness on 24/01/2025 - 12:58

    took the risk, ipad with SB app tracked no worries

  • marchie on 24/01/2025 - 13:22

    Mine tracked (22 + 5% bank)

  • Zacsik on 24/01/2025 - 13:29
    +1

    Yeah, I'm not confident this will track - still waiting on monkey shoulder after several emails.

  • Alpha-q on 24/01/2025 - 13:52

    Mine got tracked in 15 mins

  • HFAB on 24/01/2025 - 13:59

    I also along with others have had no issues in the past with Shopback/BWS tracking. The last three times though, no BWS items have tracked. I did however try on a different device and had no issues. So if you're like me and have an older iphone (I have an Iphone X), that may be the issue.

    • dealhunter52 on 24/01/2025 - 14:34
      +1

      Not tracking is not the issue here, but incorrect amount being tracked. For example, tracking only $0.22 instead of 50% of the deal which was $60 (54$ ex GST) as per Monkey Shoulder deal.

      More important issue is lack of support, if something goes wrong.

  • BarrytheBargain on 24/01/2025 - 13:59

    Thanks OP, good timing with Aus Day and Bathurst 12 Hr the following weekend :)

  • gilbarc on 24/01/2025 - 14:22
    +3

    These cashback sites have always had issues. However in the past, you could usually trust that you could contact support and get it resolved, or if not, contact the rep on OzBargain.

    Shopback's support is basically non-existent at this point, and has been for months. There have been numerous deals that they haven't honoured, and people have had no response from them weeks or months after contacting support.

    I honestly think we need to genuinely consider banning them from OzBargain until they can get their shit together.

  • cheaponos on 24/01/2025 - 15:12

    I’m trying to order on BWS through the SB app and the screen keeps going blank. Must be the OZB gods telling me to forget these muppets.

  • joeyg4343 on 24/01/2025 - 15:24

    I haven't had an issue. Got a carton or mountain culture 70 bucks with the 22 percent cashback. Won't pick up unless it tracks. I haven't ever had an issue with ShopBack but obviously plenty people have. I usually order a carton of beer when it's like this.

  • kulprit on 24/01/2025 - 17:09

    Should be a cap per transaction and not per account as per normal?

  • Jacko1235 on 24/01/2025 - 19:19

    Tracked for me :)

  • krunchymoses on 24/01/2025 - 19:38
    +1

    Ban shopback until they fix their issues. They owe me and many others a decent amount of money. Until that is resolved, will neg all shopback posts.

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