Disney Plus: Watching Episodes for The Second Time

Pumpkin_rrr on 13/01/2025 - 18:55
Last edited 13/01/2025 - 21:27 by 1 other user

Need some help please.
(I have chatted with DisneyPlus and the person was supposed to email me the Solution, but after nearly a week, nothing happens….)

My husband watched a certain Show when I was out, Episode 1 to 3.
Now I’d like to watch it but somehow I can’t get to Episode 1…

It starts at Ep 2 and all I can do is restart Ep2. It just won’t go to Ep1 but keeps going back to Ep2.

I’ve done all I could: restart, reinstall, switch off power, sign out, sign in…. Very frustrating.

Please if someone can help.

P/s- I cant find a way to submit a "Complaint" so I submitted a "Feedback" last week. Of course I didnt hear back……

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• 

  Brotality on 13/01/2025 - 19:02

  +8

  why not just make a new fresh profile and watch episode 1 there?!

  • 

    askbargain on 13/01/2025 - 19:06

    +2

    religious reasons

  • 

    Pumpkin_rrr on 13/01/2025 - 19:27

    +4

    Oh you are Champion! You'd know I am not good with streaming….

    Will do that NOW.
    Thanks so much :-))

• 

  kawinuyo on 13/01/2025 - 19:28

  +1

  Are you pressing continue watching? If you search up the name it should take you to the actual page and you can select any season and any episode.

  Edit:spelling

• 

  Iwantthebestprice on 13/01/2025 - 20:34

  This is an issue I’m having to. You can make a new profile but eh that’s annoying too.
  My partner watched a series and now when I start at episode 1 it starts at the second episode straight away. I don’t believe this was an issue previously.
  You have about half a second to try and click restart before the 2nd episode auto starts.
  Good luck though trying to get Disney support to fix this I’ve dealt with their support for simple issues I could only imagine how long I would spend trying to explain this to them.

• 

  original15 on 13/01/2025 - 20:43

  +8

  They should increase their prices to fix errors like this

  • 

    Sammy2000 on 13/01/2025 - 23:20

    So this is why the price increased, so they can hire support staff.

• 

  AustriaBargain on 13/01/2025 - 21:13

  +2

  I just make a new profile called "rewatch".

• 

  jv on 13/01/2025 - 23:36

  +1

  Just got an email for 1/2 price Disney Plus for one month… 😊

  • 

    Pumpkin_rrr on 14/01/2025 - 00:10

    This is nothing. I got free 6-months!

    But at the rate they’re going, I’m not renewing regardless of cost.
    Reminds me of Binge.
    I’ll have a look in 3-years time when they improve their system.

    In saying that, I think there are too many streaming service for this tiny country called Australia!

    • 

      jv on 14/01/2025 - 00:17

      -1

      This is nothing.

      I paid nothing on Disney Plus for the last 2 years !!!

    • 

      isthisreallife22 on 15/01/2025 - 09:36

      I got free 6-months!

      How?

      • 

        Loopholio on 16/01/2025 - 21:56

        jv paid with the power of bullshit!

• 

  AustriaBargain on 13/01/2025 - 23:57

  Also if you go back and replay any episode, it'll remember and the "next up" will be the next episode in the series. You may have just come across a weird bug.

• 

  djones145 on 14/01/2025 - 06:28

  +3

  root of all issues is ….. the husband
  time to get rid of the husband

  • 

    Pumpkin_rrr on 14/01/2025 - 15:47

    Good idea, but this won't happen!

• 

  sandman20104159 on 15/01/2025 - 13:28

  +1

  why dont you board a ship and sail out into the waters hoist ye black flag that has a skull and bones and fish it out of Davy's locker?

  • 

    Loopholio on 16/01/2025 - 22:01

    Ah ha! So that's how the *arrs work! I thought it was nerd magic that filled my boots with bits!