Amazon Prime: No Delivery to Some Regions and Invisible Deals

The Magic Pudding on 24/12/2024 - 22:47
Last edited 24/12/2024 - 22:59 by 1 other user

https://www.ozbargain.com.au/node/885904#comment-16098775

Just sponges I didn't want anyway.

This deal is be invisible to me when I search Amazon (in a normal window, not private) it wasn't like this when I paid my yearly subscription, if it was I wouldn't have.
I had a service and I paid to renew it for a year but they stealthily took most of it away.
I think there is an argument for:

If they don't want to deliver to the regions, they should refund the Prime subscription to regional people.

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Comments

  • elgrande on 24/12/2024 - 22:50
    +1

    Yeah that's a shame.

  • Hybroid on 24/12/2024 - 22:59
    +3

    FREE delivery 8 - 20 January for Prime members to Sydney. I can imagine there are some items they do not feel are worthwhile from a logistics point of view to delivery regionally and/or are not stocked in warehouses that do service those areas.

    If they don't want to deliver to the regions, they should refund the Prime subscription to regional people.

    Odd thinking. Surely the onus is on you to cancel if you do not see benefit in the service. Speak to customer service to get a full refund. There might be other regional people that are happy with it and suits their needs.

    • The Magic Pudding on 24/12/2024 - 23:41
      -2

      "Speak to customer service to get a full refund."
      Do you think they'll give me one?
      There might be other regional people who don't realise how they're being forked.

  • boomramada on 24/12/2024 - 23:28
    +2

    Why not contact them and ask for refund OP ?

    • solidussnake on 25/12/2024 - 06:51
      +1

      Nah he would rather have a mighnight ramble about sponges

  • The Magic Pudding on 24/12/2024 - 23:57
    -4

    Oh joy, contact them and experience the full bot cyclical experience.

    • Japius on 25/12/2024 - 06:53

      Ive never had a bot experience with them I send them the message and within a few hours i get an email with a resolution. And when I have used the live chat option I've been with an operator fairly quickly. Never actually had any hassles with Amazon when it comes to Customer Service

  • The Magic Pudding on 25/12/2024 - 00:39
    -4

    I'm not having much success with Amazon customer service so far, how long has it been?

  • The Magic Pudding on 25/12/2024 - 00:48
    -5

    you didn't help me with this and no there isn't anything else i have for you to not help me with

    • boomramada on 25/12/2024 - 07:12

      I could help you with this with a $79 nonrefundable service fee and your credentials.

      • AndyC1 on 25/12/2024 - 09:48

        I can do it for $78.99 if a set of steak knives are delivered first.

  • bargaino on 25/12/2024 - 01:12
    +3

    You are not sponge-worthy.

    • solidussnake on 25/12/2024 - 06:50

      I think OP is a few sponges short of a carton with the way hes carrying on…

  • tanksinatra on 25/12/2024 - 08:24

    I created a thread about this a few months ago which got merged with another thread.

    Essentially Amazon have stealthily been removing most regional eligibility from their hottest deals. As you’ve noticed, they are hiding this by making the item invisible to shoppers in affected regions.

    It’s pretty disappointing that they’ve been so opaque about this.

  • JimmyF on 25/12/2024 - 09:15

    If they don't want to deliver to the regions, they should refund the Prime subscription to regional people.

    I agree the service has slipped, I have family in the country that I order things for and have noticed lots of items can't be sent to them now. Finding Kmart etc better value with the one pass.

    I do get it, Amazon has to use Auspost/courier for these areas, so it costs real money. They are not making money if you buy a $3.50 sponge but costs them $10 to send via Auspost!

    Compare this to the city areas that Amazon has its own delivery people running around at a much lower cost.

  • Counter Intelligence on 25/12/2024 - 11:55

    Yeah, sometimes I'm not logged in and Amazon thinks I'm in the regional areas and some items are mysteriously unavailable. I need to remember to change the postcode as soon as I enter the website instead of just going straight to searching for items.

    And yes, they probably should refund some part of the fee; especially since the areas of service have drastically changed. How much is reasonable is uncertain, but you will need to argue with customer service…

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