Deleted Amazon Account with Gift Card Balance

Aminn on 04/12/2024 - 18:46
Last edited 04/12/2024 - 19:51 by 1 other user

Hi everyone, I’m having an issue with Amazon and was hoping someone here could help.

I have two email addresses, one with Gmail and one with Yahoo. I had Amazon accounts linked to both, but since I wasn’t active on one of them, I decided to delete it. Unfortunately, I accidentally deleted the account I used the most, which had around $360 in gift card balance attached to it.

I’ve been trying to resolve this by contacting Amazon support through chat, but each time the agent says they can’t do anything and will escalate the issue to their manager or account team. They promise I’ll receive an email within 24 hours, but this has happened 3–4 times now, and I haven’t received any emails.

Today, I tried calling Amazon support, but the experience was even worse. The agents didn’t seem to care about my issue, and one even hung up on me when I asked to speak with their manager!

Has anyone experienced something similar? Any advice on how to get this resolved would be greatly appreciated.

Thanks in advance!

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Comments

  • askbargain on 04/12/2024 - 19:00
    +5

    deleted = deleted

    • mantra on 05/12/2024 - 09:30

      that's what they'd like us to think

      our data is worth a lot of money to them

      • Aminn on 07/12/2024 - 18:20

        Just an update, I got my money back

  • MS Paint on 04/12/2024 - 19:06
    +1

    dupe?

    • DashCam AKA Rolts on 04/12/2024 - 20:42
      +4

      ADAAAHS?

    • Aap Ke Papa on 04/12/2024 - 22:51
      +1

      Same same but different. I actually did not delete mine. Neither did I receive any communication regarding close.
      According to them, no suspicious activity as well. They just don't have credentials attached to my 'active' account for me to login.

  • Nutrino on 04/12/2024 - 19:06
    +3

    Too hard basket. Maybe, they actually deleted it?. I wouldnt want someone with the power to undelete, if i deleted. They give you warnings.

    • Aminn on 04/12/2024 - 19:09
      +1

      I was over the phone with the agent, she was saying its deleted we dont have access but she said I can see your have around $360 left in your gift card. I said how you can see the balance if its deleted, that was when I asked for the manager, but she hung up

      • Nutrino on 04/12/2024 - 19:11
        +2

        This is saying, someone destroyed my car. But i got pictures of it before it was destroyed.

        • Aminn on 07/12/2024 - 22:32
          +1

          I managed to get my money back , nothing was destroyed mate

      • mantra on 05/12/2024 - 09:31

        could it have returned to your gift card you had applied to your account if yoiu redeem them on your other account

  • bazingaa on 05/12/2024 - 08:05
    +1

    try to add that card number to the other account and see what happens

  • Aminn on 05/12/2024 - 09:27
    +1

    Na didn’t work

  • Aminn on 07/12/2024 - 18:21
    +1

    Thanks everyone, after a week of follow up I got the money back

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