$119 for first 365 days: Offer ends 03/12/2024, unless withdrawn earlier. Discount applies to SIM purchase only. Ongoing recharges revert to standard price of $150 or as otherwise advertised. New services only. All data allowance is applied upfront after $119 payment and SIM activation. Activate SIM within 30 days of purchase, or by the date advertised in a promotion, whichever is earlier, to receive advertised inclusions.
ooh thanks! Good tip.
I ported from Boost to this plan last month and since porting my wife has been unable to call me. I can call her fine and we and send and receive texts as well as call other numbers without any issues.
I've contacted the live chat multiple times and it is by far the worst live chat experience I have had. While waiting to be connected to an agent, every 3 minutes a request to confirm you are still there waiting is sent. If you don't respond with yes within a minute, you are disconnected from the chat. If you respond within the time, you are still there waiting until an agent is available
If I can't get this issue resolved in the next few days, I will just port out to another service provider and forget about Catch altogether
Mate they are no better or worse than optus direct. Welcome to the club. Only reason they still exist is to compete with telstra on price. No other reason for optus to exist otherwise
Good, we don't want a bloody monopoly
Wife unable to call? I’m going to have to sign up, thanks for the endorsement.
Make sure you get this deal not her
My daughter is having exactly the same problem but with all numbers except it’s random. Sometimes it works and then it stops working.
Welcome to the optus experience
I have a similar issue previously with amaysim same Optus network. Amaysim is helpful in replying email, but take sometime as they need to get support from Optus. Resolve after a few days.
I had the same experience. Catch connect has really bad reception. Using it will make you become anti social, lol
My mum had same issue. This is how I fixed it.
It's similar to blocking a number but there's also a setting called, send to voicemail. This setting you can text back and forth but when you call it won't ring and goes directly to voicemail.
On Android, click on your wifes number profile, then in call settings in her profile look for “send to voicemail”. Untick it.
When my mum ported it automatically activated that stupid fckn setting. Took a couple weeks to figure it out. Maybe that's not what's wrong in your situation but hopefully that works for you.
Thanks for your help! I've tried to find the settings you mentioned and I wasn't successful, could you provide me a little more guidance on where to find these settings?
Yes, it's a know issue (not acknowledge by them though)
Everytime you make a complain, the old tactics is to change the sim, then change the phone, then change the suburb, then change the state, thankfully haven't been asked to change the country.
Only state part is exaggerated, not falling for these deals again
eSim?
Not sure, but the page on Catch doesn't mention any eSim option, so I am guessing physical SIM only.
I got my wife this and so far it's been poor. Like it feels like a "you get what you pay for" kind of deal. Calls are fine. Data/reception was consistently below average.
Mate optus exist cause its cheap. Theres more poor than rich people in this world
my voicemail was setup but didn't work for months. Called up and they rest it and it seems to be working, but very annoying.
3 weeks and still no delivery, I requested a refund cuz that's unacceptable. At least the refund was relatively fast.
Optus are pretty prominent in my area so I went with Catch and have had no issues.
Can you port to this if my dad is currently with Coles Mobile?
Yep, that's who I ported from, all done online; pretty simple.
Right, I might ask him and see what he says. Thanks
Avoiding catch connect for all cost. Otherwise, it will make you become anti social 🤣. I got really bad experience with it but luckily, it was a $5 monthly sim. I quited after 1 month.
I've been with CC for almost 3 years (as has my wife) and we have not experienced any problems. A few weeks before renewal they send a message offering a 25% discount ($112.50) on renewal.
Save $10 with https://www.ozbargain.com.au/node/877387 too..