Citi PayAll Program to Be Shut down

Just spoke with a Citibank representative about my PayAll payment.

The representative informed me that in the next month or two, Citi will be writing to all cardholders to inform them of the closure of the PayAll program. Apparently this is a business decision that will impact all cardholders in Australia who are using PayAll.

Just wanted to inform the community, as I am sure there are many Citi cardholders here who utilise the feature (especially those set up on a 0% fee payment) and get a lot of value out of it. Don't think there is any alternative. It was a good run while it lasted!

We want to let you know we will no longer offer Citi PayAll on Citi Credit Cards effective 20 January 2025.
As a result, Citi PayAll payments with a due date of 20 January 2025 and onwards will not be processed.

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Comments

    • +1

      It’s tied to the card so it will be cancelled when you cancel the card.

      • If true then i will be looking to get my fee refunded, or most of it.

  • Another question : do u have to redeem the points before cancelling the card?

  • +1

    I jumped onto the card about 16months ago. I was happy to pay $700 a year or the card because I was getting roughly $480 back in points by 10,000 Payall each month, but not sure it will be worth it for me anymore.

    Anyone know of any other card with unlimited (or a decent number say 10+) priority pass visits?

    • +1
      • Might as well just pay per visit :(

    • Anyone has using unlimited PP before ? I meant, lets say I have 2 guests, thus 3 people including myself. Can we use the card for myself and 1 guest then ask them to rescan again for the third guest ? Both at same place. Can we do that or we have to have the space between both visits ?

      • by saying you have a guest you get double the allowance. you can also go to as many venues as you like and get the full value at each one. but you can't come back to the same place on the same day.

    • +1

      How you get back $480 each month with 10k spend?

      I use redeem with points and I get around $60 of value from 16k transfer

      • -1

        He's probably counting some very specific business or first class seat upgrade deal as his calculation for "$480 worth". The reality is that's not going to ever be repeatable and guaranteed for each and every month. Flybuys is the only reliable and measureable worth you can ascribe that anyone else can also repeat and be assured of also getting regardless of airline status or who you know contacts.
        For instance, Anthony Albanese's university son can get free Qantas Chairman's lounge membership, but you can't and nor can anyone else.
        A $10,000 spend in the real world is not worth $480 in cash value to 99.99% of card holders. It's worth exactly $50 because that's all Flybuys will give you for 10,000 Flybuys points (divide by 200).

        I have 1.8mil points left over from paying $70,000 PayAlls every month. If I went and said I can get a RTW ticket in business class on Singapore Airlines for 240,000 points (which is true) and then I priced the real monetary cost of buying that and calculated that back to my points, then my points are probably "worth" several tens of thousands of $$$. But do I want to travel RTW in business class on SQ? No.

        • Nothing that complicated mate. I just didn’t think my sentence would cause confusion. 120,000 points a year or 10,000 points a month is worth $480 in cash value. According to my calculations, I was paying roughly $220 a year for unlimited priority pass.

        • Only a fool would use points for flybuys!

          • @digitalane: I like making broad sweeping generalizations with no attribution or justification whatsoever to back up my point! They're lots of fun.

      • lol, I wish. I was talking 10,000 points a month being equal to $480 a year or 120,000 points. Sorry for creating confusion

  • -1

    what were the perks of PayAll?

    • free money

    • +1

      Use somebody else (ie Citibank) money for about 44 days then pay back.

      Rinse and repeat every month.

    • Free reward points

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