eGift Card Refund - Ticketmaster

Lcolly on 25/10/2024 - 07:38

I was trying to save a few dollars by buying a Ticketmaster gift card for a musical. The musical was rescheduled with no announcement of any future dates. I ask Ticketmaster to give me a refund. They said they will reissue a new eGift card and to keep checking my emails for it. 15 days later, I still haven’t received my new eGift card. I already followed up twice and they kept telling me to wait. Has anyone been in similar situation when the reissue of a gift card took a long time? I am getting very impatient and frustrated as it was a big amount as I helped my friends to buy their tickets too.

I already contacted the original provider where I bought the gift cards but they can’t help me because I already clicked on the link to activate the Ticketmaster eGift card. Do you have any suggestions on what I can do? Thank you.

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Comments

  • MS Paint on 25/10/2024 - 07:56
    +7

    ADAGCHS

    • colly on 25/10/2024 - 08:06

      Thanks a lot! I didn’t realise there was a similar post on this issue yesterday!

      • jv on 25/10/2024 - 09:13
        +3

        It usually takes around 9 months after you got screwed based on the previous post.

        • colly on 25/10/2024 - 09:16

          Wow! It is a long wait. :( So disappointing! No musical and money is being stuck with them.

      • brendanm on 25/10/2024 - 10:24
        +3

        There is a similar tale of woe almost daily from people trying to save 18c using a gif card.

        • MS Paint on 25/10/2024 - 11:07

          I was going to tag you in but didn't want to interrupt you on your sick day.

          • brendanm on 25/10/2024 - 11:50
            +2

            @MS Paint: Doctor says I need to refrain from looking at gift card threads, but I told him that's not possible, so I'm just on extreme blood pressure meds now.

    • HamBoi69 on 25/10/2024 - 08:26

      That makes sense cheers.

    • markathome on 25/10/2024 - 12:40
      +3

      Just a note: the link is about Ticketek and your post is about Ticketmaster - but the whole ticketing industry is a bit of a joke.

  • ihfree on 25/10/2024 - 13:03
    +1

    Typical steps for dodgy companies:

    • Complain on Social Media
    • Email the exec team
    • Complain to your state's regulatory body (eg: Fair Trading)
  • iguana on 25/10/2024 - 13:31
    +1

    Should have used a credit card. Then you could have done a charge back. If you try to save 10 cents, then you have to deal with Ticketbastard.

    • colly on 25/10/2024 - 15:24

      I wish I did! I am trying a chargeback for the original transaction but I am doubtful I can succeed.

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