Today I went to buy a discounted Pixel from JB Hi-Fi by signing up to a 24 month plan, and I was rejected by the system.
I think it’s because I made the mistake of cancelling a Telstra 24 month plan that I’d signed up for to get a $1200 JB Hi-Fi voucher.
Do I have any options here? Is it worth trying again next week? Can I get on live chat with Telstra?
Not sure of the relevance, but I hadn't spent it.
You can use it to purchase a phone
Yeah that's what I'll do it I can't get the deal
Nice try JB staff
The deal is for a new customer, did you try for a new number?
https://www.ozbargain.com.au/comment/15838553/redir
prhino 9 hours 46 min ago
Cancelling a number from a previous $1200 gift card deal live chat is telling me:
How many times have you done this?
I've only done one cancellation in contract before, and stupidly I tried it today prior to getting the Pixel deal. I originally signed up to this contract less than a month ago.
I was trying to port my existing non-Telstra number over.
"Available to port-in and new customers only"
The only other 'negative' things I've done are sign up to various cheap Boost SIMs.
I've only done one cancellation in contract before, and stupidly I tried it today prior to getting the Pixel deal. I originally signed up to this contract less than a month ago.
You tried to screw the system and the system won.
Yeah, I assume that, but that doesn't answer my question.
Plenty of people have successfully cancelled multiple contracts and signed up successfully.
What did the Telstra chat say when you asked?
You are on their black list now.
Try again after 6 years.
Not sure if you're serious about 6 years.
Credit enquires and the result leave your file after around 5-6 years. JV is right!
Yeah, but this isn't a credit check issue.
You can just call it a list
Black Lists Matter
.
You might have churned too many Boost sims.
I think there are limits but others can comment on that.
How many sims have you churned exactly?
Probably 10-12 over 10 years
You've got too many active sims with Telstra.
1
boost and belong in that figure also? they use the Telstra system
Yes, I only have a Boost sim 'active'.
Maybe you failed the credit check
tbh, nothing to do with credit check, but for sure he failed the integrity checks lol
True :) Though I'd say 50% of Ozbargain has been far more blatant in trying to 'game' the system then me, looking at the comments in the recent Pixel posts
Possible, though I have an excellent credit rating
Spouse or family member?
As their system says new customers, maybe their logic is since you signed up less than 2 years ago for a 2 year contract it means you're not a new customer because technically u should still be on that contract. (just a guess… I dont actually know)
Apologies for going off topic, but why are Jb's and HN's phone+plan deals in store only? I really don't like their stores lol. Telstra and Optus offer online signup for their own plan+phone deals, so it should be possible?
You want more post like this? Abusing the system?
Everyone: Abuse the system and brag about it
Also Everyone: OP is a dumbass with no integrity for abusing the system
Spot on
What did you spend your voucher on?