TCN Digital eftpos Gift Card PIN?

LJohnSauce on 04/10/2024 - 13:35
Last edited 04/10/2024 - 14:14 by 1 other user

I had some tcn eftpos gift cards from the TCN and when I tried to use them at Woolworths, the terminal required pin to get through but I dont see any where shows the pins in their APP. Any idea?

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  loulou1 on 04/10/2024 - 13:56

  if it is similar to other cards, input a pin of your choosing on first transaction. After the first use, that will now be the PIN

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    JohnSauce on 04/10/2024 - 13:58

    Maybe not the case. Used a just-activated card, tried 0000 but got declined.

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  WookieMonster on 04/10/2024 - 14:15

  +1

  You need to contact TCN customer support to obtain the PIN for that type of gift card.

  I am a little surprised you were asked for a PIN at Woolworths, because when you use a TCN digital eftpos gift card from a mobile wallet, it should support CDCVM, which usually bypasses the requirement to provide a PIN. I last used this gift card at Woolworths nearly a month ago and was not been asked for a PIN, even for a higher-value transaction. The only situations I would foresee a PIN still being requested for this gift card at Woolworths would be for eftpos cashout (which is not allowed on this gift card, anyway) and a refund transaction.

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    JohnSauce on 04/10/2024 - 15:26

    +1

    Thanks, I was trying to pay $400 and pin was required.