Spotify Philippines Email: ACTION REQUIRED: Update payment method

Benjamin7711 on 12/09/2024 - 07:56

I received this email from Spotify last night. I've had a Spotify Philippines account for as long as I can remember, probably 5 years or so. Did anyone else get this email or know a way around it??

Update your payment method to keep Premium

Your Premium subscription will be cancelled in 30 days as we believe the country you bought your subscription in wasn’t right.

If you and any plan members on your account wish to keep listening on Premium, you’ll need to add a payment method that’s valid in the country you’re streaming from and update the country on your profile within the next 30 days. To find out more click here https://support.spotify.com/au/article/country-region-settin….

After 30 days, if your country hasn’t been updated, you’ll still be able to use our free service.

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Comments

  • singlemalt72 on 12/09/2024 - 08:50
    +1

    Nothing here - I use a Philippines paypal account for payment

    • Benjamin7711 on 12/09/2024 - 09:24
      +1

      I also use a Philippines Paypal account. Do you use an Aussie credit/debit card with your Paypal or something else? Mines just setup with my CBA debit card and a Philippines address

      • singlemalt72 on 12/09/2024 - 10:43
        +1

        I just transfer money from my bank into my PH paypal, like 50 AUD at a time, no card attached to that account any more

  • ricadam on 12/09/2024 - 09:06
    -8

    Sounds like you saved some money over the 5 years of trying to cheat their system. Now it's time to cough up the normal price.

  • bennythejet on 12/09/2024 - 09:15

    Yep, just got the same email. I'm in same position as OP but I have Phillipines PayPal account as payment method. Was hoping that would still work but possibly not if I'm getting the notification?

    • Benjamin7711 on 12/09/2024 - 09:25

      Yeah I've got the PayPal Philippines account as well 😟

  • rawm on 12/09/2024 - 09:22
    +1

    Gamsgo is your friend.

    • Benjamin7711 on 12/09/2024 - 09:28

      Nice! I'd never heard of them before. Do you know how much a Spotify account is on there? I couldn't seem to find it without having to sign up first

      • rawm on 12/09/2024 - 09:33
        +1

        last time I checked - $3.50 per month, premium account

    • Archaleas on 24/10/2024 - 16:43

      Have you actually used this service before? No spotify available from what i can see but would consider Deezer

  • Wally23 on 12/09/2024 - 13:52
    +1

    Youtube now spotify. Cracking down on vpn signups. Game of cat and mouse continues.

  • shadow131 on 12/09/2024 - 19:05

    Just got the email today as well. Anyone work out a solution yet?

  • rashp9 on 12/09/2024 - 19:17

    Got the same email and mine is via the Philippines too. I wonder if they're just looking at subs via the Philippines and if it's worth moving it to some other low cost location.

  • shadow131 on 12/09/2024 - 22:36
    +1

    ive just updated with the same paypal account. Idk - nothing alarming yet.

  • AllYourBase11 on 13/09/2024 - 15:32

    Solution is become a Nigerian Tidal user https://www.ozbargain.com.au/node/849448

    Sounds quality is noticeably better

  • _tony on 05/10/2024 - 05:52

    Anyone get another notification? I missed the first email. Like others here I just updated with the same PayPal account

    • bennythejet on 05/10/2024 - 11:29

      I got same email. Trying to update with same Philippines PayPal account but getting stuck with PayPal wanting me to add a credit or debit card to the account. Has worked fine for all these years without one. Thoughts?

      • _tony on 05/10/2024 - 15:38
        +1

        I've always had my 28 degrees travel card linked up.

        You can link up your card but have the option to use account credit first.

  • shadow131 on 06/10/2024 - 10:11
    +1

    Update: I've just received the same email again notifying me it will be cancelled after updating it to the same PayPal 14 days ago.

    Any solutions?

    • shadow131 on 07/10/2024 - 20:15
      +1

      Update: Spotify charged my paypal anyway - wonder if this is just a scare tactic?

      • bennythejet on 08/10/2024 - 00:22

        Hopefully…I added AU credit card to my Philippines PayPal account. Left the billing address as PH. Primary payment method set as PayPal balance. Fingers crossed all ok. Next payment due on 16th.

    • shadow131 on 11/10/2024 - 22:02

      Update: sub got cancelled lol. Also out $6 too haha

      • bennythejet on 11/10/2024 - 23:34

        Yeah same.

        I just got email below:

        Your Premium subscription has been cancelled as we believe the country you bought your subscription in wasn’t right. You’ll still be able to use our free service.

        To keep listening on Premium, please resubscribe.

        • shadow131 on 11/10/2024 - 23:36

          I'm trying to get them to refund the 239PHP now haha

  • _tony on 08/10/2024 - 17:02

    My PayPal / card got charged. Weirdly it showed up as a PayPal transaction instead of the usual listed Spotify transaction. The payment is however, confirmed on the Spotify account. Guess we got one more week to find out.

  • derpderpderp on 11/10/2024 - 23:45
    +2

    My account just got cancelled. I re-signed up for individual premium again via paypal and it went through. Will report back to see if I get cancelled again.

    • shadow131 on 11/10/2024 - 23:46

      Thats the spirit! if it doesnt work the first time - just do exactly the same shit the second time. HAHA
      all jks aside - pls do report back haha.

      • derpderpderp on 12/10/2024 - 00:17

        lol, i figured i'd give it a go since one of the comments above also did it.

        only 149 php so not much to lose

    • _tony on 12/10/2024 - 00:06

      Same. Sucks cos old billing date was only a couple of days ago for me

      • shadow131 on 12/10/2024 - 00:09

        Lol i got this

        "We can create a refund as long as your country is already from where do you live."

  • bennythejet on 12/10/2024 - 01:55

    I just signed up for Philippines Family sub again. ₱239 ~ A$6.20 per month.
    Can probably get cheaper but PH Paypal already set up means minimal stuffing around. Will see how long it lasts.

    • shadow131 on 12/10/2024 - 01:58

      could you add the family members?

      • bennythejet on 12/10/2024 - 10:58

        Yes. They just need to confirm address when adding.
        I have random PH address (same one I had before sub got cancelled) and just sent that to family members along with Spotify family invite.

    • Benjamin7711 on 12/10/2024 - 10:54

      I read somewhere that you can sign up anywhere but after you use it in a different country (E.g. Australia) for 14 days or more, you have to change it to that country.

      They fully cancelled mine today, confirming they're not bluffing, so I gave up and got the family to pay me $4 each month 😢

  • _tony on 12/10/2024 - 21:33

    Damn, I just got cancelled for the second time

  • shadow131 on 12/10/2024 - 23:04

    TIDAL IT IS!

  • bennythejet on 14/10/2024 - 23:36
    +1

    I signed up for Philippines Family sub again but applied the same principles below that I found on this Tidal post:

    For Tidal Family accounts
    When handing out family invites make sure you and your family members use a VPN when making invite and accepting invite or Tidal will fail to allow the family member due to being in the wrong country. Once invite sent and accepted, VPN can be closed down.

    It's been 48+ hrs now and all still working. Previous attempt was cancelled in less than 24 hrs.
    Will update if anything changes.

    • shadow131 on 14/10/2024 - 23:46

      Is this a new account?

      • bennythejet on 15/10/2024 - 00:09

        Same Spotify account used each time:

        • OG PH Family sub cancelled 11 Oct.
        • New PH Family sub 11 Oct > cancelled 12 Oct (within 24 hrs).
        • New PH Family sub 12 Oct (using Tidal VPN method to invite/add family) > still working.
        • _tony on 19/10/2024 - 19:27

          Did you use your local address or a random address in the Philippines?

        • _tony on 25/10/2024 - 18:35

          2 weeks later, still going strong?

          • bennythejet on 25/10/2024 - 19:33

            @_tony: Yep all good. 😎

          • shadow131 on 25/10/2024 - 23:50

            @_tony: im waiting for day 14. I was told the same thing. You can be "aboard" for 14 days.

            • _tony on 28/10/2024 - 11:10
              +1

              @shadow131: If 12 Oct was Day 1, 25 Oct is technically Day 14. Guess there's a few days grace now

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