Hi Fam, I had booked an international flight departing AUS just last night but when I checked the price this arvo it has dropped more than 50%.
I know airline prices are dynamic but wanted pick the sharp brains out here to see if there’s any way to get Jetstar credit etc. Tried calling Jetstar but as expected they did not budge.
I have never used credit card chargeback so not sure if that can be used in this scenario in any way?
Or any other option please.
Thanks in advance.
I was unable to predict future….
I'll have to remember that one…
But not what he she wanted…. all time lowest
But not what he she wanted…. all time lowest
So Jetstar promised to provide the 'all time lowest' fare, but didn't?
Does OP go running into the supermarket on Wednesday demanding a refund of sorts after buying something on Tuesday which then went on Special on Wednesday?
Well airlines have specials all the time and especially Jetstar.
The smart travellers/holiday makers WAIT FOR THE JETSTAR SPECIALS.
And fully agree with jv.
On what basis does Op claim a chargeback?
A price change is NOT a valid reason.
I would def return an item to a supermarket if the reduced the price the next day, and re-purchase at the new price… if it was for sufficient $$ to make it worth the trouble.
Likewise if I were in OPs shoes I'd be asking if there were any way to do similarly with an airfare… it's just that I think we all know what the answer is going to be.
Did you book with a travel agent? Some offer price protection.
No direct with Jetstar 😟
Then you'll know better next time…
Would you be complaining if the fares went up 50% today?
As they can do with Jetsar after a SPECIAL
Do you always book through travel agent jv?
Bikies
Ozbargain standard answer.
Buy new cheaper ticket and return the old one.
Whups
Haha it works in most cases but not here
It would work if you purchased a refundable fare…
Nope they said on phone that it is not.
@jv: Correct
Most AIRFARE SPECIALS ARE NON-REFUNDABLE
They discount tickets to put bums on vacant seats.
Not to do you any favours
have never used credit card chargeback so not sure if that can be used in this scenario in any way?
Mate.
Bruh…
Son.
Dude….
Chargeback is only for non-provision of goods or services purchased.
This is why you buy tickets and never look again…..
I purchased bali return tickets for $650 which is pretty good given the time and date I went, my friend paid 800+ but few days later, I got a notification stating it went down to $530 and im like…. uh whatever
Chat with jetstar, maybe they will give you credit or in-flight credit
maybe they will give you credit
🤣🤣🤣
Who? Jetsar?????
🤣🤣🤣
This is why you buy tickets and never look again…..
…Unless you get a really good deal. We flew 2 people to Japan for ~ $400 return. I love seeing "deals" for ~$700 for 1 person.
I can't help feeling there was a mistake made those flights were so cheap.
Chat with jetstar
I believe jetstar love screwing customers, and it will only feed thier ego if OP lets them know he feels ripped off.
It's like selling shares. Don't look at the price after you sell (easier said than done)
Even if you wanted to do a credit card chargeback it would take months so if your travel is soon it wouldn’t work.
AMEX does it immediately
Really? Or do they just provide a conditional refund and then if the investigation isn’t in your favour they take the money out again?
Not sure… I did one recently online, didn't speak to anyone. It was accepted and approved on the spot and appeared in my account later that day.
@jv: I did one (not for an air ticket), but for returned goods which were not as described.
Citi reversed its credit months later, in a notification saying it was a final decision. After I queried it, they reversed their reversal of the original charge refund.
The bank's call centres likely employ 'ex-scammers' who are more than happy to test doing whatever it takes to make their KPIs look good.
I too received an Amex chargeback same day. Had a complete paper trail showing I had duly attempted to resolve with the OTA and the property itself. It was for an 07:00 arrival SIN/AMS. I wanted to check-in on arrival so I paid for the previous night; hotel agreed in-writing this was correct. They then stiffed me with a no-show cancellation penalty. Booking.com refused my claim, the hotel hadn't responded in four days so I did a chargeback. Hotel eventually got around to reading my email and agreed they would process a refund.
As the above poster said; do not look at ticket prices after you have already bought non-refundable tickets. It's not worth ruining your mood and trip over what-ifs since it's really unlikely you'll be able to do anything about it.
unlikely you'll be able to do anything about it.
Able to post on ozb? Oh already…..
Just don't tell the Mrs.
Haha yeah it’s damage worth $1600 and she doesn’t know it (just yet)
It’s not damage if you were happy to pay the original price at time of booking. And have the certainty of travel dates to be able to plan the rest of your holiday, book leave etc.
Exactly!
And have the certainty of travel dates….
But isn't the booking with Jetstar?
You're more resilient than I am. I'd be moaning for years about the bargain I missed.
What are cancellation fees? Is it worth cancelling and booking again?
https://www.jetstar.com/au/en/help/articles/starter-fare-rul…
Per this starter fare does not have a cancellation fee so basically take it or leave it.
You can see if your credit card has price protection guarantee. Not sure if flights would be covered.
Thanks Neil it has purchase protection but not price protection 😟
I'm pretty sure all of those price protection has exclusion list that includes airfare and other type of ticket. In fact last time I looked you could only claim for tangible and non perishable goods only.
On behalf of shareholders; thank you for your service!
Sure
Where are you going? Sounds like I can get a bargain
Op doesnt want to disclose that and risk sold out before he she can re purchase at low price after someone here tell him her for to get full refund from the first ticket.
Heh, Op is going to do a chargeback and buy again at the lower rates. And then end up with the chargeback declined. So instead of 50% less, it'll be 50% more lol
If the flight is to the US (long shot) then I believe you can canx within 24hrs FOC under DOT rules
Otherwise gamble, buy the new ones, and hope for a schedule change that will allow you a refund on the first flights (I don’t recommend this but if you do you’ll need to make sure your names aren’t an exact match or they will dupe and canx out, I’d suggest adding or removing a middle name)
So if Jetstar were to have increased the price right after you had purchased, would you be happy to pay them the difference if they chased you up for it?
Ultimately, there has to be a line in the sand somewhere, and I think it's fair enough that the hard line is at the point where the prices change on whichever platform you are using to purchase.
Otherwise, if you end up redefining that line, you just end up in the scenario again. For example, if we now say that those who purchase within 24 hours can get refunded for the price difference, then what happens to the person who purchased at 24 hours and 1 second? If you are to then say no, it has to be less than 24 hours sharp, then you might as well just define that sharp line at the point where the price changed instead of some arbitrary time after.
I have never used credit card chargeback so not sure if that can be used in this scenario in any way?
hahahahahaha go read what a chargeback is for.
But feel free to do a chargeback, and watch jetstar block you from all future bookings.
I know airline prices are dynamic
ok, so they go, they go down. Would you pay extra if they went up 50%?
Had you not been happy with the price when you booked?
Or any other option please.
Did you pay for full fare? If so, you can cancel for a refund and book again.
There isn't really such a thing as 'sold out' in reality, as there is always a percentage of people who don't turn up and they actually oversell flights by something like 10% based on this. Whatever you see on the website in regards to 'sold out', 'only 3 tickets left' '5 people are watching this', none of it is true and it's all just to create false scarcity to make you think you have to buy now. All that matters is if you are happy with the price and choose to buy it. Which you were, and you did.
So no you can't do anything, but you should know that they have regular sales every month or fortnight, so be aware of what the prices should be during those sales, and next time you buy a fare you will know if it's a good or bad price.
I've waited and waited for a sale that should be $300 and eventually paid $600 when it didn't. Of course the next day the sale finally came in and was $250. I just shrugged and didn't look at it again.
and they actually oversell flights by something like 10% based on this.
LOL So you're claiming 10% of people on the plane do a no show out of Australia? Most planes have 200+ seats, so you think over 20 people on every International flight just do a no show. Yeah things that don't happen.
I'm not claiming that's the exact figure, but it's significant.
I don't make the rules, I'm not an airline.
Per chatgpt:
Airlines use complex algorithms and historical data to estimate the no-show rate, and the specific percentage they choose to oversell depends on these variables. It's not a fixed figure across the board, but the 5-10% range is a general industry standard.
I'm not claiming that's the exact figure, but it's significant.
LOL So makes a claim, then claims they didn't.
Per chatgpt:
Now ask chargpt if that is for Australian International flights?
You seem to be confusing American Domestic flights with how the rest of the world works.
I can tell you that Australian International flights are not oversold like you think, they don't even oversell domestic flights here like that.
@JimmyF: Not sure what you mean by "they don't even oversell domestic flights here like that", but flights do get overbooked.
but flights do get overbooked.
So you'll be able to tell me the last time you or anyone you know rocked up to the airport in OZ and they said sorry the flight you booked and we sold you a ticket on is oversold, we don't have a seat for you you have been bumped to another flight?
Rather than dishes out negs, why don't you tell me when you have EVER heard of someone being 'bumped' from their flight in Australia as it was oversold? If you think it happens you watch too much American TV.
@JimmyF: I haven't voted on any of your comments, hadn't even seen your reply until now. I'm not particularly invested in this, FWIW. I'm not even sure what we're supposedly arguing about. I said 'something like 10%' indicating that some portion of flights are oversold, it only makes sense that on some level this does happen with all the technology large companies have to forecast demand, and it may be more or less than 10% but that number isn't necessarily inaccurate, unless you have any specific data yourself to contribute. How could I know for absolute sure without working for an airline?
Yes, I've known people it has happened to on some rare occasions. They didn't get the free hotel and big $ compensation like in the US though, it was more like "here's a $10 airport cafe voucher where sandwiches cost $17.50 each, come back tomorrow and hope you can get on that flight".
If you have bought Flex and Flex Plus tickets, then you can cancel and get a voucher.
(BTW, the same applies to all Airlines and Hotels, if you want flexibility, you will need to buy the Flexible option. But this will NEVER be the cheapest price.)
Lol this literally happened to me. Booked to Singapore last night 8pm, sale started midnight (I assume). Luckily the difference was only $10 but I still tried to weasel a voucher for the difference. No dice.
On what basis would you claim ?
Didn't they give you what you paid for ?