• long running

nbn 100/20 $74.95/Month, 250/25 $89/Month, 1000/50 $99/Month for 12 Months (New Customers) @ Leaptel

2990
nbn 100/20 $74.95/Month, 250/25 $89/Month, 1000/50 $99/Month for 12 Months (New Customers) @ Leaptel
Go to Deal
Cocochicken on 25/08/2024 - 16:13 leaptel.com.au (6545 clicks)
Last edited 06/11/2024 - 23:54 by 2 other users

Leaptel has some pretty good deals on their nbn plans. Especially the 1000/50 plan for $99 per month for 12 months. My experience with them has been great. Their customer support are great and service has been good. The discounts range from $20-$30 I think.

Offer is for New Customers only. You are considered a new customer if you haven’t connected before with Leaptel or have not been a customer for 12 months.

You can opt out of CGNAT in the portal if you don’t want to be on CGNAT and it will give you a dynamic IP. They also offer a static IPv4 for $10mth or a Static IPv6 for $1 per month.

They have changed backhaul providers. That change added redundancy to every POI. It should also reduce outages, both planned and unplanned.

Referral Links

Referral: random (481)

$50 credit for the referee (if they are not on a reduced pricing plan) & $50 credit for the referrer. The referee will receive a $50 credit on their third month invoice, unless they have obtained another promotion during the online application process. Once a referee has paid for their second month, the referrer will get a credit of $50 applied to their next invoice.

Internet Broadband nbn

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Comments

  • CharcoaI on 25/08/2024 - 16:25
    +23

    I had frequent dropouts with Leaptel personally. At least one every week (usually around 12am~2am on a random weekday).

    They always blamed their "backhaul provider" (Launceston POI) but after switching to Future Broadband, have had no more dropouts or issues.

    Great value service with Leaptel though, so YMMV!

    • Cocochicken on 25/08/2024 - 16:28
      +5

      That’s weird. I haven’t been experiencing dropouts. Just the occasional maintenance. Hopefully it’s get better when they add redundancy soon to the POI.

    • M00Cow on 25/08/2024 - 16:44

      Launceston POI

      tried Launtel?

      • Wally on 25/08/2024 - 22:08
        +1

        Launtel charge local customers more .. than they charge national customers! .. go figure

        • Alzori on 26/08/2024 - 13:47

          I think this is potentially due to them having their own local infrastructure, but using wholesale providers for different parts of the mainland?

    • neb84 on 25/08/2024 - 16:49
      +3

      I've had a similar experience, not weekly but seems to be around once a month there's an outage. Sometimes it's planned and sometimes no notice. It's always a backhaul provider issue. Still the value is good if you don't mind the outages. I'll be switching soon once my 12 month discount is up.

      • Cocochicken on 25/08/2024 - 17:05

        They are working on redundancy which should make services more reliable.

    • E5TOQUE on 25/08/2024 - 18:14
      +5

      Can confirm. I had exactly the same issues that went on for months. (Bendigo POI)
      Left and went to Superloop - no issues since.

      • aussieaubs on 26/08/2024 - 08:24
        -1

        doesn't NBN own all the infra ? and you're merely moving from one retail provider to another over the same fibre connection? how does switching providers improve the service??

        • Cocochicken on 26/08/2024 - 08:32

          The NBN connects your house to the Point of Interconnect (POI). From the POI, the internet traffic is handed over to the provider's network.

    • groook on 25/08/2024 - 18:53
      +2

      Same here, was almost every week, sometimes as early as 11am. Was always blamed on their backhaul provider. I was with them for about a year, got over it and changed away from them then came back a year later when I saw a good deal and immediately remembered why I left when I had 3 outages within the first month then left again. Their speeds and service are brilliant, no complaints there but the outages are annoying, don't have them with anyone else. I'm on 3BEN if that helps

      • Cocochicken on 25/08/2024 - 18:57

        They are working on adding redundancy to the Bendigo POI being one of the first to be done. Hopefully it gets completed soon. I am on that POI and noticed some outages occasionally.

    • Goodproduction on 26/08/2024 - 13:30

      Exactly same moment i was suffering!
      I complained about the frequent dropping every once a week. Oneday, NBN came to my street and did something in the manhole. Since then nothing has happened and stable now.

    • peuwayaqdq on 27/08/2024 - 15:50

      Genuine question, how do we check dropouts, especially on odd hours like that? I am also with Leaptel and so far so good. But I wouldn't know if there is any drop out when I am not online. How do I check?

  • Terra Australis on 25/08/2024 - 16:26
    +3

    I am running buddy telco 1000/50 for 89/m

    • Cocochicken on 25/08/2024 - 16:31
      +11

      The issue with Buddy is there is no option to turn off CGNAT or to get a static IP which is a problem for some people who need a publicly reachable IP or have issues on CGNAT.

      • Terra Australis on 25/08/2024 - 16:32
        +4

        True I just looked through the nbn tag again and I might switch to AGL 1000/50 for 84/mo. Superloop reseller apparently

        • Wiadro on 25/08/2024 - 16:57

          not superloop

        • spasto on 25/08/2024 - 17:18
          +4

          Not a good idea. We only stayed with AGL for 3 weeks and moved on. Poor latency and inconsistent download speed.

          Now 1st week with Exetel. However upload latency is not the best (compared to ABB/Superloop).

        • cse1024 on 25/08/2024 - 21:03

          I was with AGL internet and recently switched to Leaptel due to latency and billing issues. Much better with Leaptel so far.

          AGL internet is OK for basic internet needs, and cheap if you're bundling with AGL energy plans. Their tech support can also be a pain (messaging system, can take hours before they respond) but if you get the right person it's not too bad. They use Southern Phone: https://www.productreview.com.au/listings/southern-phone-bro… and AFAIK they're still not using Superloop (though maybe in future).

          • bamzero on 26/08/2024 - 11:12
            +1

            @cse1024: AGL owns Southern Phone, if I had to guess I'd say they are reselling Vocus (I believe Superloop partly uses Vocus also)

      • cplagz on 25/08/2024 - 17:33
        +4

        Use CloudFlare tunnel

        • Cocochicken on 25/08/2024 - 17:49
          +1

          I was talking about how Buddy doesn’t have the option to opt out. Leaptel has the option in the portal.

      • bonezAU on 25/08/2024 - 19:32

        Last time I checked, they were reselling Southern Phone and reports are that it's terrible. I wouldn't do it.

  • Funny Username on 25/08/2024 - 16:29
    +11

    I have had no issues with Leaptel, glad that I switched over from ABB, cheaper plans and a far better user interface IMO.

    • slankets on 25/08/2024 - 18:21
      +1

      ABB user portal vs Leaptel basic one? Is that what you mean by user interface? I'm with Superloop now but have used ABB and Leaptel before. Leaptel for cost but ABB for their end user portal.

      • Funny Username on 26/08/2024 - 13:22

        The webpage where you log in shows you all the user details etc, I find it much easier to use but that's just my opinion, anyway, I am happy with their service so far.

    • RedHab on 26/08/2024 - 06:57
      +1

      Same here. Get 980Mbps on their 1000Mbps plan consistently. No issues. A few minutes of dropout a few times a year.

  • mish.kebab on 25/08/2024 - 16:37
    +2

    I tried out mate in one of their recent deals and had many technical issues, switched to Leaptel and my internet has been buttery smooth. Can recommend. YMMV

  • wellzi on 25/08/2024 - 16:43
    +9

    Can vouch for Leaptel. Churned from Aussie Broadband over to Leaptel and have had equally as good service for a much cheaper price.

    • hopper on 25/08/2024 - 16:47

      Do you have to change UNID PORT from 1? When switching from ABB?

      When I switched from exetel to ABB , they advised me to switch from 2 to 1

      • wellzi on 25/08/2024 - 16:51

        Have always been port 1. :)

        The default for RSPs is Port 1, but they should be able to choose the port they want to activate the service on though, should you have a preference?

      • Cocochicken on 25/08/2024 - 16:52
        +2

        You can pick the UNI-D during the sign up process it will ask for what port you would like the service on.

        • hopper on 25/08/2024 - 17:08

          wow, i didn't know that. thx will keep in mind next time.

    • Asator on 25/08/2024 - 17:12

      Can you schedule a payment date for pay day?

      • Cocochicken on 25/08/2024 - 17:18

        You will receive the bill on the same day each month that you signed up on. direct debit is optional so you can pay it until the due date.

  • Jasonissm on 25/08/2024 - 16:50

    Went from AussieBB to Leaptel, Superloop was absolute crap for my address. Leaptel was crap at first but worked fine after setting it up with PPPoE instead of Dynamic IP, nothing poor to say of them so far.

    • mikezillakind on 25/08/2024 - 17:53

      why did it have to be PPPoE ?

      • bonezAU on 25/08/2024 - 19:35
        +4

        Sounds like a router issue, not a provider issue.

        • Jasonissm on 26/08/2024 - 01:00

          I have a TP Link Archer VR600V, maybe its a bit dodgy, maybe same reason I got heaps of dropouts from Superloop

          • bonezAU on 26/08/2024 - 07:56
            +3

            @Jasonissm: If you haven't already, try a complete factory reset and set it up from scratch. IPoE/DHCP should work fine with any RSP that supports it.
            It would be worth checking if TP-Link have also released any new firmware.

    • neonlight on 26/08/2024 - 08:35

      Correct. PPPoE works better. Never dropped. DHCP was having issues

    • SBOB on 25/08/2024 - 16:58
      +1

      Cgnat is Carrier Grade NAT (Network address translation)
      Effectively customer internet behind a NAT 'router' within the ISP rather than allocating the customer an ipv4 address (due to limited number of ipv4 addresses available, their cost, and the fact most customers don't actually need direct ipv4 addressing to their end/connection point/router/modem)

      https://en.m.wikipedia.org/wiki/Carrier-grade_NAT

    • Cocochicken on 25/08/2024 - 17:00
      +3

      A static IP is useful if you need to access your home network or devices remotely, like for a server or CCTV. CGNAT means your ISP shares one IP address with multiple customers, which can make it hard to connect to your devices from outside your home. Most Internet providers use CGNAT.

    • xmagic on 25/08/2024 - 17:04
      +2

      You need to do your homework. Search, GPT, you’ll get an accurate answer very soon.

      These are limitations on most home broadbands that many users are OK to have but will save service providers a significant amount of cost. But it will be a problem for many others (remote access back to home, run internet servers, etc)

    • TheFreaK on 25/08/2024 - 17:25
      +3

      With all these internet deals one would think you could use a search engine

    • Randolph Duke on 25/08/2024 - 23:55

      You don’t need them, not everyone does. If you did need them, you would know.

      • bunnybash on 26/08/2024 - 12:07
        +1

        I didn’t know I needed one because I had one, then I switched provider and I couldn’t access my Plex server outside of my home network. It took me ages to figure out.

        So not everyone knows before they need to know.

    • Nom on 26/08/2024 - 00:54

      If you don't know what they are, you don't need them.

      • Davelovesdealz on 26/08/2024 - 07:01

        Thats what i assumed. Was hoping id get an idea of what the would be used for. Instead just a lot of negs. Never mind.

        • bunnybash on 26/08/2024 - 12:08

          If you run a plex server you can’t run it behind cgnat.

  • fifoo on 25/08/2024 - 16:53
    +1

    Currently on this deal already, coming up to 12 months soon. Guessing this is for new customers only?

    • Cocochicken on 25/08/2024 - 16:57
      +3

      Yes, it's for new customers only. However, you can contact support and ask if they have any deals available for you. Some people have mentioned that support was able to extend a deal or offer them something when they reached out.

      • b-radicool on 25/08/2024 - 20:41
        +1

        They weren't able to offer me anything worthwhile when my 12 months were up, so I switched over to Exetel.

        Have had no problems with either ISPs.

        I'd happily switch back to Leaptel in 12 months.

    • devisticshash on 25/08/2024 - 22:19

      You can hop to another providers for a month and hop back onto Leaptel

      • DoesntEvenMatter on 25/08/2024 - 23:22

        Nope. If you have a promotion applied in the past 12months you need to wait 12months to use it again.

  • justtoreply on 25/08/2024 - 16:58
    -4

    What is CGNAT anyway? And why do people need to opt out?

    I don't do anything fancy

      • justtoreply on 25/08/2024 - 16:59
        -1

        Thanks. But why would people need to opt out?

        • SBOB on 25/08/2024 - 17:00

          Direct access to home network,.eg VPN, security cameras to name a couple

          • Ulysses31 on 25/08/2024 - 17:48

            @SBOB: Plex?

            • SBOB on 25/08/2024 - 18:03

              @Ulysses31: I guess if you share your Plex server with others by exposing it to the internet, then yes.

        • Cocochicken on 25/08/2024 - 17:03

          Some people needs a publicly reachable IP. For example If someone wants to run a Server that needs to be reachable from the outside internet.

        • xmagic on 25/08/2024 - 17:19

          Having public IP costs ISP extra money. That’s why by default they don’t give you public IP unless you opt out.

          Better think you’re opt in to the right to use internet the way it was designed to.

          • Cocochicken on 25/08/2024 - 17:23

            @xmagic: The issue is that it costs money for the Internet provider to obtain an IP address because we have run out of IPv4 addresses.

          • Nom on 26/08/2024 - 00:56

            @xmagic:

            Better think you’re opt in to the right to use internet the way it was designed to.

            What, no.

            Definately don't opt out of CGNAT unless you actually need to - if everyone does that, we'll all be screwed.
            If you don't know why CGNAT is the default offering, please go and find out 👍

            • MikeK on 26/08/2024 - 11:14
              +1

              @Nom: 100% this. If you don't host a server requiring remote access from home nor need a known IP address for accessing corporate resources, don't opt-out.

              That said… the more pressure there is an IPv4 address availability, the more pressure there is on ISPs to implement IPv6. It's infuriating that IPv6 is not yet widely supported.

        • Loopholio on 26/08/2024 - 12:59

          I opt out of CGNAT (at no cost on Superloop) because it can effect gaming. Eve Online runs better for me now.

          I read on Whirlpool that some streaming services don't work properly with CGNAT enabled.

    • xmagic on 25/08/2024 - 17:17
      +5

      It’s like you have to share your street number with your neighbours when you should have a dedicated street number on buying a new house and own full property rights. Then courier or postman won’t be able to deliver you anything directly because they only know the common street number, the one you shared with your neighbours.

      It’s not how internet supposed to work. It’s only like this because the internet is running out of street numbers, and AusPost is giving people a dirty workaround. (No offence AusPost, just using this as an analogy)

      You don’t have to have a dedicated street number to go to work or school but it’s super annoying when people can’t find where you live without either you take them home with you (NAT on return traffic over gateway) or pay for the building warden to point them a way (port forwarding on gateway). Except the warden is managing the Burj Kalifah and suck at their job (CG part of the CGNAT).

      • SBOB on 25/08/2024 - 17:28
        +2

        That sure is one convoluted explanation:)

        Users are generally behind a NAT router at home anyway, just one they control (ie multiple devices behind a single wan facing port)
        Cgnat is just the ISP doing the same thing a level higher in their network, only difference is you don't control/manage it

        • xmagic on 25/08/2024 - 17:34

          CG-NAT means you're double NAT-ed without a choice. There are use cases won't survive double NAT compared to single NAT (especially when it comes to P2P gaming, a very common use case to home users)

          What I really mean is people deserve a network that they either have control or at least can be directly routed. Fortunately many ISP/RSP provides IPv6 support which resolve the issue partially.

          • SBOB on 25/08/2024 - 17:35
            +4

            @xmagic: Yep, if the world would just hurry up and IPv6, it would be a non issue :)

            • xmagic on 25/08/2024 - 17:39

              @SBOB: I have my own network dual-stack and will not consider NBN RSP without proper IPv6 support. Or I should be surprised there are ISPs not supporting it in 2024.

              Dynamic IP on the other hand is completely fine for me - there are tones of ways to go around that no harm…

      • Nom on 26/08/2024 - 01:01
        -1

        when you should have a dedicated street number on buying a new house

        This is a terrible analogy, because we have run out of street numbers.

        There are not enough street numbers to give one to everyone.

        So it doesn't really matter if you think the internet should work in a certain way - because we don't have enough numbers left to actually do that 😁

        • xmagic on 26/08/2024 - 05:08

          IPv6 is the way forward.

  • yanlianglee on 25/08/2024 - 17:00
    +1

    Internet is so expensive nowadays

    • xmagic on 25/08/2024 - 17:05

      Just NBN is so expensive.

  • SBOB on 25/08/2024 - 17:00
    +1

    Been with leaptel for a while.
    Then 12 mth promo period is good to delay the frequency of jumping providers.
    Referral bonus also not bad, helped a couple of friends move their internet across and split the referral $ with them.

  • ozchobie on 25/08/2024 - 17:00

    Had constant maintenance issues with them a few months ago with their Tulla POI, churned to pronto but went back to them (had to move to new rental) with their 12month discount on their FTTP fibre upgrade plans. One month in, no issues so far.

    • Cocochicken on 25/08/2024 - 17:06

      They are working on redundancy which should make services more reliable.

  • Xizor on 25/08/2024 - 17:02
    +1

    Damn im on $109. Works very well though.

  • teacherer on 25/08/2024 - 17:02

    Does anyone know if I need to give notice to leave swoop? Like exetel etc.
    I can't find anything in their cis

    • nocure on 25/08/2024 - 17:13
      +1

      Not if you're on monthly

  • Maths Debater on 25/08/2024 - 17:07

    Swapped my friends and family over from ABB and everyone’s happy. Same service, less costly. Recommend.

  • Lion007 on 25/08/2024 - 17:14
    +3

    Had dropouts on Leaptel, moved to Superloop 1000/50 for $99 for 6 months ($109 ongoing), no dropouts, good ping, and consistent speeds on Ethernet above 900mbps

  • Jimbuscus on 25/08/2024 - 17:14
    +3

    Right now these guys are the best, I know they all go the way of IInet, Internode, AussieBB, but for now Leaptel is a very good RSP.

  • bravemeow on 25/08/2024 - 17:14

    Question: will Leaptel do credit check on signup?

    I know ABB would not, as I am currently with them.

    • Cocochicken on 25/08/2024 - 17:15
      +3

      No Leaptel don't do Credit Checks.

      • bravemeow on 25/08/2024 - 17:18

        Thanks heaps, then I will signup soon :)

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