Try-us-for-a-Quokk
Get the first month for $1
250/25 - $98 per month
100/20 - $88 per month
25/5 - $75 per month
Terms do state 30 days notice must be given for cancellation.
Email - [email protected]
Phone - 1800 663 977
Quokka Net are a new ISP. Could not find any reviews or much info, other than their website.
I signed up and was charged $1 immediately on credit card entered from online sign up. Took just over an hour to connect (530pm sign up)
You would have to contact them to arrange a specific sign up date.
For whatever reason I had to refresh page after selecting plan. As the $1 promo was not showing up at checkout initially.
Haven't checked speeds properly on PC yet. From mobile it seems fine though.
Anybody looking for a quick churn, they have the best average price right now between 2 - 4 months for 100mbps with this promo.
2 months = $44 p/m
3 months = $58 p/m
4 months = $66 p/m
5 months = $70 p/m
Pretty sure all the higher tiers would be cheapest too with $1 for the first month.
No dates given for how long this offer is available for…
Mod: More info from rep
Hi All,
Dan from QuokkaNet.AU here.
Thank you for listing our nbn promotion Try-us-for-a-Quokk. I wanted to post to clarify some of the details.
QuokkaNet.AU was launched as an nbn RSP last year (2023).
We are a small(er) RSP looking to grow our customer base.
We are 100% based in Australia. All our support team are working in Australia.
The goal of the Try-us-for-a-Quokk promotion was to encourage people looking to connect to the nbn or switch from their existing provider to try us with no major commitment.
We stand behind our product and as such wanted to give people the opportunity to try us out (with no lock-in contract).
It is our hope that if you switch to us, you like our service and prices and stay connected with us.
We have not set an end date for the promotion at this time.
We are happy to see how it goes and if the promotion works for both our customers and our business, we don't see a reason to end the promotion in the near future.
We reserve the right to end the promotion if we find it is being abused or as per our business needs.
We have put some limitations on the promotion to ensure that we are able to handle new sign-ups and make sure the service we provide is great.
We have capped new sign-ups for the promotion for this month to 35.
We may increase this.
Limited to new sign-ups only.
Limited to one use per customer/location.
We have excluded the 1000/50 plan (known as Rock Around the Quokk!) from this promotion to ensure the quality of our network remains high.
As mentioned in the post, our prices after the promotion are the following:
nbn Fixed Line Plans (FTTP, FTTC, FTTN, FTTB and HFC)
nbn Fixed Wireless Plans
Cancellation
We hope to keep you as a long-term customer but understand that sometimes things don't work out.
You are able to manage your service(s) from within the portal.
From the portal, you are able to submit a cancellation request (options are Immediate or End of Billing Period).
We ask that if you decide that you want to cancel your service you reach out to us (or cancel within the portal) at minimum 3-4 business days before your invoice is due.
CG-NAT and Static Public IPs
For the price point that we are setting our plans at we are not offering Static Public IPs.
It is our plan to roll out CG-NAT in the near future to conserve our IP space.
It has been our experience that for most applications CG-NAT is well-supported and has no negative impact on services.
If you need a Static Public IP, unfortunately, Quokka Net might not be for you.
Quokka Net(ting)
We can assure you that no Quokkas have been harmed, or will be harmed by our Quokka Net(ting).
All Quokka's are free and un-netted (and also have really good Internet wink).
Backhaul
We have a wholesale arrangement for our backhaul from our data centres to nbn POIs.
Unfortunately, our arrangements are commercial in confidence and I cannot disclose them.
Our parent company owns and runs our network.
We have our own equipment in our data centres and multiple transit and peering links to connect you to the Internet.
I'm sure there will be plenty more questions.
Please feel free to reach out to our friendly team.
Give us a try, we do great Internet.
Cheers.
I recently switched from an RSP which routed via Hawthorn, less than 10km from my home to Flip which is routing all my traffic via Sydney which significantly impacts my Plex from inner Melbourne to inner Melbourne. Are your POI's located in Victoria?
Hi Jimbuscus,
All nbn services in Victoria are terminated into our data centre in Port Melbourne VIC.
Your traffic would be routed out of our VIC links.
Is there a preferred time of day to initiate the order?
Edit: I might just try ordering right after midnight.
@Jimbuscus: Hi Jimbuscus,
You can submit your order anytime.
Just add a note when you submit the order if you need it done on a particular date.
Our team works Monday to Friday, 8:30 AM to 6:30 PM, but one of us often checks the system outside these times.
@QuokkaNetAU: Are churns automated or manually requested during opening hours?
@Jimbuscus: Ppoe or ipoe?