Hi team, I signed up for AGL on 23/05/24 at the TGG store and was promised a $200 TGG gift voucher after receiving my first AGL bill.
However, I have not yet received it. Has anyone else encountered a similar issue?
How should I proceed to resolve this?
How should I proceed to resolve this?
Create a forum topic on OzBargain.
at the TGG store and was promised a $200 TGG gift voucher
"ACCC sues The Good Guys over dodgy promotions"
https://insideretail.com.au/business/accc-sues-the-good-guys…
Mine took a while to arrive after the 1st bill -
Received an email with a redemption link with a 30 day expiry
Two weeks after redemption they sent an SMS with a redemption code, you need to add to Vault within 2 months
Card then lasts 12 months
Redemption link is only valid for 30 days. Your Digital Gift Card must be activated within 2 months of issue and will have a validity of 12 months from date of activation.
Does anyone have a link to the original promotion? I signed up to AGL electricity on 25/5/24. I did it over the phone and understood that it was the Westpac Rewards $100 card offer, so the CSR said. When this didn't turn up, called, was told I was signed up to Good Guys offer instead. Don't know how much this is worth? I'm in NSW.
"How should I proceed to resolve this?"
Don't bother asking AGL. Best to ask OZB.