Does Anyone Know How to Get a Tax Invoice/Receipt from Viofo for Purchased Dashcam?

The Project on 09/07/2024 - 10:55

Hi all,

I recently bought a dashcam from Viofo AU via this deal (https://www.ozbargain.com.au/node/852180) - thank you for a great bargain.

However I did not receive a tax invoice/receipt from them. In fact, I have received nothing but an order confirmation email, Auspost tracking email and order complete email. None of these are legitimate tax invoices and have no ABN.

I tried contacting them through various avenues including:

Does anyone been able to get one in the past? Or do you guys have any other tips on how I can get my hands on this please?

TIA

Automotive Dash Camera

Related Stores

VIOFO Australia
VIOFO Australia

Comments

  • jv on 09/07/2024 - 11:09

    Imagine if you needed warranty support !!!

    • CrushJelly on 09/07/2024 - 11:13

      Warranty support for my previously purchased Viofo units via Amazon has been fine.

      But I've also bought maybe 8 Viofo units over the years and none have failed. Only one I had an issue with and it was due to the memory card.

    • Murkymerv on 09/07/2024 - 13:17
      +1

      JV, “you’ve done it again”.

  • CrushJelly on 09/07/2024 - 11:12

    Their "about us" page lists them as Viofo Ltd, which is not an Australian company (I can't find any reference to Viofo on ASIC), and there is also an international number.

    You might be buying from an International store tbh.
    If that is the case, there is no applicable ABN.

    I've looked on my Amazon purchases and I have to "request invoice" from the seller too.

    https://viofo.com/content/7-legal-privacy/

    I'd be interested to know if they are GST-registered.

    • hamwhisperer on 09/07/2024 - 11:21

      How does it work purchasing foreign stuff (Newegg) can you still claim it?

      • CrushJelly on 09/07/2024 - 12:01

        Claim what?

      • AngoraFish on 09/07/2024 - 12:04
        +2

        Yes, you can claim any foreign (and even local) purchases without a receipt so long as you can provide adequate records to prove that the purchase actually occurred at the price you are claiming back.

        https://itp.com.au/what-deductions-can-you-claim-without-rec…

        You can use your bank statement to confirm the applicable exchange rate charged at the time.\

        Overseas businesses are obviously not required to have an ABN.

        What you can't do, if you are a small business, is claim back the GST portion of the cost unless you have an actual Tax Invoice.

        • hamwhisperer on 09/07/2024 - 12:49
          +1

          Thanks

          I have a heap of it gear over the years (about to do some late tax) and trying to figure out what to claim.. tricky stuff when you work on IT.

          no idea how much of my homelab I can claim. Obviously 100% is not realistic but it keeps me in the industry too,… So need to find a middle ground

          • AngoraFish on 09/07/2024 - 13:35

            @hamwhisperer: You need to keep a diary for a typical four week period, recording the number of hours of work-related use and the number of hours of personal use. A simple Excel file is fine. You will need to keep that file for the ATO to review if you are ever audited.

            You calculate the average percentage of work use vs personal use over that four week period then multiply the percentage of time the item is used for work by the cost of the item (or over the full year, if applicable), to determine the applicable proportion that you can claim as a deduction.

            Note that if you are using any of the home office shortcut methods for calculating deductions the above process may not be applicable as office equipment and software is normally assumed to be included.

            Depreciation rules may also be applicable if the item cost you more than $300.

            • hamwhisperer on 09/07/2024 - 16:58

              @AngoraFish: What about educational? Little home lab? a POE switch? A little PC to run docker containers - memory for a NAS? The whole lot - there's all kinds of receipts.

              Dozens, hundreds in my case over a … very long time..

              I wanna find the right compromise between "this is reasonable and has helped me keep my job and skill up" vs "I am stupid and wanting to get audited"

              No idea what the right ratio is.

    • spackbace on 09/07/2024 - 12:38
      +4

      Then we go to the WHOIS data for the site, since it's .com.au:

      https://abr.business.gov.au/ABN/View?id=21608921437

      LANDWELL TRADING PTY LTD
      Active from 23 Oct 2015
      Australian Private Company
      Goods & Services Tax (GST): Registered from 23 Oct 2015

      • CrushJelly on 09/07/2024 - 15:24

        Nice one. I didn't know about that website. Thanks!

  • billy72 on 09/07/2024 - 14:31

    I contacted them on [email protected] and they did reply promptly but it was 6 years ago

    • BewareOfThe Dog on 10/07/2024 - 00:31

      Did you get a reply?

      • billy72 on 10/07/2024 - 20:57

        yes they replied and were very helpful

  • Oldbugga on 09/07/2024 - 15:54

    I bought mine from in 2018 from Linelink Online who was a distributor for Viofo at that time.
    Were very good to deal with and very prompt with communication, invoices etc.
    Has been extremely reliable unit with nil issues,

    Banking Details For EFT Payments:
    Bank - ANZ Bank (Fountain Gate, Victoria)
    Account - 477728381 BSB - 013312 Account Name - Linelink Online Pty Ltd
    SWIFT Code - ANZBAU3M
    Linelink Online Pty Ltd
    Po Box 216A
    Beaconsfield VIC 3807
    [email protected]
    http://www.linelink.com.au
    ABN 80602506048

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