Optus nbn HFC Settings / Configuration Help Please

Poor Ass on 27/06/2024 - 09:31
Last edited 27/06/2024 - 23:35 by 1 other user

Hi guys

currently signed up to this deal https://www.ozbargain.com.au/node/850664 and got a message that internet is active and I'm on Optus HFC NBN

Anyone also on Optus HFC NBN and can let me know the settings they used for their router… is a username and password require or not required

on the Optus website one says you need username and on another page it says not required

https://www.optus.com.au/for-you/support/answer?id=1421 need
https://www.optus.com.au/for-you/support/answer?id=20220 does not need

any help would be much appreciated

Update: all working now thanks

Internet Broadband nbn

Related Stores

Optus
Optus

Comments

  • SimAus007 on 27/06/2024 - 09:38
    +2

    It is not required for HFC. Just plug your router into the HFC NBN modem and set up your wifi, if not already done.

    I just set up my mates Optus NBN HFC last week :)

    Do you have your router in IPoE mode? Won't work without this.

    • Poor Ass on 27/06/2024 - 09:58

      yup PPPoE

      no username no password

      maybe I need to power off the black box and also do a router factory reset

      but you know churning NBN companies every 6m I got a bit of experience on this Deco mesh….. issue this time is I couldn't just change the settings as easy as the other ones

      • SimAus007 on 27/06/2024 - 10:02

        Yep, try that and let us know if a power cycle and/or factory reset works.

      • aussie mark on 27/06/2024 - 10:44

        SimAus007: Do you have your router in IPoE mode? Won't work without this.

        Poor Ass: yup PPPoE

        Me: Hmmmmm!

        • Poor Ass on 27/06/2024 - 10:45

          lol oh shit IPoE is dynamic IP right?

          • aussie mark on 27/06/2024 - 10:56
            +1

            @Poor Ass: I believe IPoE is dynamic, but PPPoE and IPoE are different protocols. Seems like the modem needs to have IPoE as an option or it won't connect to Optus

          • Twix on 27/06/2024 - 12:11
            +2

            @Poor Ass: IPoE is dynamic IP. Change the Deco's setting to dynamic IP to get Optus connected.

            • Poor Ass on 27/06/2024 - 12:15
              +2

              @Twix: thanks Twiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiix

  • jv on 27/06/2024 - 09:49
    -2

    Have you actually tried to connect?

    • Poor Ass on 27/06/2024 - 09:59

      yes?

    • SimAus007 on 27/06/2024 - 09:59

      Don't ask silly questions JV ;)

  • oscargamer on 27/06/2024 - 09:56
    +1

    A phone call to Optus would fix this…. Surely?

    • Poor Ass on 27/06/2024 - 09:59

      hahaha nah they are absolutely rubbish and if you don't get their routers they tell you to contact the manufacturer

      and then they try to upsell you shit and called it an "account review"

      they think the optus username and password is the username and password on the device

      • jv on 27/06/2024 - 10:19
        -1

        and if you don't get their routers

        The router is not their problem.

        The connection should be established with the NBN box. Have you tried connecting directly via ethernet to check the connection?

        • Poor Ass on 27/06/2024 - 10:45
          +1

          I didn't neg ya btw

          but then again it's opposite for you with negs right

          • jv on 27/06/2024 - 11:28
            -1

            @Poor Ass:

            I didn't neg ya btw

            Why not ? 😔

  • askbargain on 27/06/2024 - 11:06
    +1

    are the lights on the HFC modem correct? try plugging in a computer directly to the modem and see if that works.

Login or Join to leave a comment
Login Join