Online Consult for Single Same-Day Medical Certificate for Sick/Carer Leave $5.90 (Usually $15.90) Email Delivery @ Hola Health

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Make sure your workplace/place of study accepts online medical certificates. Please go to GP or emergency if you genuinely need professional medical attention. Receive the certificate in your email within minutes. Single-same day certificates only, no backdating.

From webpage:
Choose your medical certificate: Work, school, university, or carer. Answer 5 quick questions in our online form and an Australian Health Practitioner Regulation Agency (AHPRA) accredited doctor or nurse practitioner will review your medical certificate request within 15 minutes,24/7. Approved certificates will be delivered by email.

Terms & Conditions - https://hola.health/consult-terms/

Privacy Policy - https://hola.health/consult-privacy-policy/

Addition - As others have commented, Stat. Declaration is also recognised instead of a medical certificate, please read - https://my.gov.au/en/about/help/digital-identity/digital-com…

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Comments

    • +80

      Ok, this $hits me big time… 99% of people DO NOT need to get a sick certificate…and 99% of people DO NOT need to go into a GP and keep infections circulating.

      Employers are wasting our already strained medical sector, and keeping Covid/Flu in circulation by forcing people to head out.

      Under Fairwork Australia - a stat dec is sufficient, ie "I was unable to work due to illness on 'x' dates". Get it sorted when you are ready, Isolate, get yourself well….then Stat Dec.

      Now these days, 'almost' anyone can sign a stat dec (not just a JP, ie pharmacist (some charge now), teacher, bank teller, police, post office, just about any govy worker etc - have a look). That being said, just looking up the JP listings, and my neighbour is one! So I have 6 people in a 100m radius who can sign it.

      Make sure you under Fairwork Australia - Leave the medical visits for when they are REALLY needed. Keep your money.

      https://www.fairwork.gov.au/leave/sick-and-carers-leave/paid…

      As user below posted, if it's isn't a commonwealth issue…no extra witness required at all for this one. No brainer…DO THIS.

      Remember - "illness' is sufficient - You dont need to go into details of how your @ss is falling out…

      https://my.gov.au/en/about/help/digital-identity/digital-com…

      • +22

        Further to this the myGov stat dec does not need to be witnessed by a person. From that my.gov.au link:

        “You can create and download a digital Commonwealth statutory declaration in English using the myGov website or the myGov app.

        We use Digital Identity to verify your identity and ensure your declaration is legally binding without the need for a physical witness.“

        • +5

          Can OP just add this link to his post to avoid further "cost saving" way to get a medical certificate - https://my.gov.au/en/about/help/digital-identity/digital-com… ?

          • @kobeduck: The government needs to decide one way or another if these are ok. Employers do not have to accept stat decs.

        • Commonwealth statutory declarations are for matters concerning federal legislation or matters in the Australian Capital Territory (ACT).
          State and territory statutory declarations are for local or state managed matters such as drivers’ licences or road tolls.

          What does sick leave fall under? Are commonwealth ones acceptable for sick leave?

          • @DoaAn: Depends on who you are employed by. Very unlikely to need a commonwealth one.

            • @tunzafun001: I know state ones are acceptable for sick leave as that’s what I’ve printed off and used for years. But myGov only does commonwealth ones. So my question is more about whether the myGov ones can be used for sick leave?

              • @DoaAn: I'm new to MyGov, but from what I read, you can absolutely use it for sick leave (and don't need to get it notorised by anyone)

                But if it is for a Commonwealth issue, then you need to take this MyGov form somewhere else to be witnessed.

                • @tunzafun001: Now I get it. Thank you for the explanation.

                  • @DoaAn: Note you would still need to check with your employer if this is satisfactory for them.

                    • +2

                      @Duff5000: If the job is under Fairwork guidelines…then they have to accept it.

                      "Medical certificates or statutory declarations are examples of acceptable forms of evidence."

                    • @Duff5000: As @tunzafun001 said above, I thought all workplaces had to accept this. How could they declined it without breaching the fairwork act?

      • +1

        This ^

        I’m lucky enough that I’ve never needed to produce a dr certificate. Employers asking for this are whacked or unless you are always “sick”…

        • I have never needed to provide one to my work, but I have not ever come close to using all my sick leave. I know others that are required every time they are off sick as they conveniently always sick around convenient times for the person, usually around holidays ensuring they always use up the full allotment each year.

      • -3

        Holy crap - I did not know this.

        Thats amazing - we need to post this on a public forum as a deal.

        @tunzafun001 - care to do the honours for the post?!

        Will be using this moving forward.

        • Go for it mate…I have to go (ozB time is up for me until later).

      • +1

        But my ass is falling out. I'm a fat (profanity).

      • Note from your link:

        "Medical certificates or statutory declarations are examples of acceptable forms of evidence. While there are no strict rules on what type of evidence needs to be given, the evidence has to convince a reasonable person that the employee was genuinely entitled to the sick or carer’s leave."

        It doesn't state that a stat dec will be acceptable only that it may be.

        Reddit user :

        I recently took my employer to Fair Work over exactly this and, to my shock, Fair Work sided with the employer. The legislation says you have to provide evidence to convince a reasonable person, but Fair Work stated they make no determination of what a reasonable person is or what they must accept. They said they were not willing to make a determination and recommended I pursue my employer in small claims court.

        I was absolutely blown away at the outcome, but Fair Work don't really give a shit apparently, despite what their own (profanity) website categorically says about this.

        https://www.reddit.com/r/australia/comments/1d7050q/psa_you_…

        • I think that persons comment is not entirely correct because the FWC makes assessments of the ‘reasonable person’ all the time. It’s the standard for what constitutes reasonable management, whether conduct is reasonable in the specific circumstances, and whether the a person is being reasonable in their response or in feeling aggrieved.

          It’s a basic premise of the Act. There is no way the FWC would say ‘they make no determination’ as to this standard

          There are cases that say, regardless of the Act and the ‘reasonable person’ test, if your employment contract requires something that is perhaps ‘unseasonable’ then the employment contract takes precedence

          Reading through the history of the comments that appears to be exactly the position ie the commentator didn’t follow the rules, claimed he still acted in a way to meet the reasonable person test and was told it didn’t matter

          • @dtc: Can you find anything suggesting FWC enforcing that stat decs are acceptable? There are plenty of people saying their work refuse them, also plenty saying their work refused online services like the one in this deal.

            The user i linked to earlier said: "They were very clear that they could not make any determination on if the employer had to accept a stat dec, for any reason."

            https://www.reddit.com/r/australia/comments/1d7050q/psa_you_…

            It seems far from settled and fair work really should make it clear.

            I'm not going to call them up to ask. My point is for people to be aware it may not be as simple as filling out an online stat dec. You may have a fight on your hands with your employer to get that accepted.

            • @Duff5000: Like I said, its up to your employer to specify. if they say only medical certificates are acceptable, then that is what the rule is. If they say nothing stat decs should be acceptable ('say' as in its in the official policies, not what someone says at the time) https://autorecruit.com.au/february-2020-when-unfit-for-work…

              My work, for example, says sick leave for 3 or more consecutive days must be supported by a medical certificate (or if its carers leave, a medical certificate for the sick person).

              https://www.fairwork.gov.au/leave/sick-and-carers-leave/paid… "An award or registered agreement can specify when an employee has to give evidence to their employer and what type of evidence they have to give. The type of evidence requested must always be reasonable in the circumstances."

              That link does say a stat dec could be reasonable but if the award or your contract says a medical certificate is required, then the employer can hold you to that standard.

      • I didn't know you could do this, thanks for sharing. It will come in really handy.

      • Someone posted on Reddit that they tried that but their employer was not satisfied with it. And the fwc either did nothing or sided with the employer. Does someone have the link?

  • -3

    Sounds like a bit of a rort to me…

    • +21

      For me at least, it beats booking an appointment. waiting 30min-1hr at the GP to see someone just to get a certificate - I'm already not feeling great and just wish to recover in bed.

      • I hate getting out of bed too when I feel sick and need doctors note and medicine. I used hola and got medical certificate in under 20 mins as they claim in there website. Im happy spending only 15.90 and get quick service - https://hola.health/medical-certificates/

    • +1

      Less of a rort than claiming that 79 series landcruiser and all the add ons (that you use on weekends) as a quote vehicle for your small business……

      • I don't have a landcruiser.

        • I didn’t say you did….

          It’s in reference to you suggesting buying a high end 4x4 with all the mod cons for a business vehicle isn’t a rort. But that obviously went over your head

    • +1

      From my experience, $20-40 consultation.

    • +5

      My local one is $65

      • drive little further and save what you can

      • Do you get anything back from Medicare after paying $65 ?

    • -2

      Free if bulk billing.

      • +13

        Not anymore that I can find. Very very few bulk bill the full amount.

      • +4

        Free if bulk billing.

      • +4

        Not if you are a taxpayer. In fact you pay for others too

    • Medicare Urgent Care Clinics. There aren't many of them yet but they bulk bill: https://www.health.gov.au/find-a-medicare-ucc

    • Our GP is $130 for a consult for any reason. No bulk-bill.

      Any other option is better.

  • +2

    Answer 5 quick questions in our online form

    "Are you sick?"

    • +16

      "No"

      Proceeds to receive doctor's certificate

  • +11

    Worth checking whatever you are employed under (Agreement, contract) most of the time a stat dec is acceptable form of evidence for sick leave and is free. Even easier these days if you do it via mygovid.
    https://my.gov.au/en/about/help/digital-identity/digital-com…

    • +4

      I think $6 is worth not driving out to find a JP/someone to sign for me.

      Unless there's a quicker way to get that done

      • -6

        Why pay $6? It is a rort

        • +1

          I wasn't aware there was a stat dec that didn't need a witness.

          So in my mind $6 is worth not having to leave home to find someone that can sign or wait in a GP Practice.

        • No its not, some workplaces do require medical certificate. an alternative to this is to ring doctors asking to send a certificate in email - yes they do after phone consultation.

      • +4

        The link in my earlier posts allows you to do it digitally without a witness….

        • +1

          Except for a Commonwealth one…that does need to be witnessed by your neighbours dog (well a Vet will do, close enough).

      • +1

        So many people can sign a stat dec days..

        If you are a govy worker, there's a good chance your fellow employees can sign it.

        I love the concept I can promise something to a random stranger, who has no idea what is going on, and it's binding.

    • do they have JPs at local libraries still?

      council library ?

  • +3

    can they do one for mental stress from work too?

    • +1

      stat dec - "illness"

  • +4

    This is an Absolute farce, The barrier to getting a medical certificate for a "medical condition" is too low. This is unecessary. you get a quote of sick days budgeted for you a year or "compensated" at a higher casual rate. there is no need to congest the medical system like this. Employers need to deal with employees abusing the privilege accordingly.

    • +1

      The problem is if it goes unchecked you end up with the situation of people using it as vacation time and coming to work sick as no way people want to waste what is effectively holiday allowance on a sick day

    • +6

      While I agree with you, I'd argue it is employee's rights to have sick days, not privilege.

    • +4

      can employers stop being dicky … if i need a day off i need it to perform my best. stop the spread of sickness n what not!!

      heckin during covid times my manager showed up to work despite having covid 🤮😷

  • Tired this once but unfortunately my company doesn’t recognise these online certificates 🤨 not sure if they have rights to refuse it?

    • -5

      They do. They actually also have the right to verify if the sickness was genuine without knowing what the sickness was.

      • No, they don't. Your evidence needs to convince a reasonable person you were sick.

        If you have a note, with a doctor's signature at the bottom stating you were unsuitable for work for x day, that is sufficient.

        • +2

          “If an employee provides their employer with a medical certificate, they must accept it. If there is doubt over how accurate the certificate is, employers can seek clarification from the doctor who provided the certificate,”

        • And if they say they are not convinced what option do you have?

          Apparently small claims court.

          https://www.reddit.com/r/australia/comments/1d7050q/psa_you_…

          I recently took my employer to Fair Work over exactly this and, to my shock, Fair Work sided with the employer. The legislation says you have to provide evidence to convince a reasonable person, but Fair Work stated they make no determination of what a reasonable person is or what they must accept. They said they were not willing to make a determination and recommended I pursue my employer in small claims court.

          I was absolutely blown away at the outcome, but Fair Work don't really give a shit apparently, despite what their own (profanity) website categorically says about this.

          • @Duff5000: Bro does fairwork ever do anything ?

            I was considering making a case but it wasn't worth the $69 or $79 or whatever for the case …

            Youthlaw suggested I don't try to make a case because it likely wouldn't be worth my time and or the additional stress. so I did not.

            A year or two later my friend was out of work sick due to some health issues, a manager said ya all good come back when you're better from that health issue… apparently they were called when they were off despite being told that they're good to be off (and they don't answer work calls outside work hours)…

            and then when they came back apparently they were assigned work despite that manager originally saying it's all good.

            tried to make a fairwork claim but lost. lost a few hundred or thousand? whatever it is for fairwork. and yeah that sucks… workin fulltime for 3 years and employers have no loyalty these days 😭😔 Lost their job.

            Everything just has to be in writing these days aye. But asking for things in writing makes the employer see a redflag and them to wants to screw ya!

        • I always think a good "cough in the face" is solid evidence…and if they want it, well, I'd be happy to provide it to that kind of person!

          If they don't want a cough in the face…let it go then…

          If you have one of these types of bosses, ask them to sign your stat dec. Knobs!!

    • +2

      Almost like they want to inconvenience you enough by going to visit the doctor in person, so you just decide in the future it's easier to go to work

      • Nowadays with working from home its easy for them to pressure you to work sick too

    • +1

      Second comment to top - Fairwork guidelines

      • Not exactly. Fair work will not make a call either way. You apparently need a court to decide that. Care to take your employer to small claims?

        Stupid system and they need to have this crap sorted out.

    • What authority do the have to reject them? What law are they relying upon?

  • A stat Dec would have more credibility over this.

    • some enterprise agreements stipulate a medical certificate must be provided.

  • +1

    Online stat decs are free

  • _________ is unable to perform work today due to _________ and cannot return until __________
    Signed,
    (unintelligible scribble)

    Nice work if you can get it.

  • Thanks I can finally afford to be sick, will use this tomorrow!

  • -8

    free at any gp via bulk billing

  • -2

    here's a suggestion, They Just need to get some Gimp from Offshore who is Authorised to rubber stamp ..errrrr ….issue of medical certificates remotely at a very low man hour rate. this would save our medical system billions as well as comply with any fair work obligations. Employers get thier piece of paper, the employee gets thier sickie the tax pay saves.
    its win ,win ,win. this could be set up as a 24 hour service paid for by the tax payer and would cost far less then it would cost today.

    Rationalisation and consolidation has happened in the name of cost and efficiency in every other industry why not this one.

  • +4

    it's ridiculous we need a certificate to take a day off with some employers because we can't be trusted to not chuck a sickie.
    what a waste of money (yours and Medicare) and time (yours and the doctors)
    I'd do a stat dec and report any employer who doesn't accept it to FWA

  • Unfortunately services online services can devalue the medical profession and the trust in Medical Certificates. If some unspecified “AHPRA health profession” can sign off a person they haven’t properly reviewed or examined sick then it doesn’t hold much value. There is a reason this is not a Medicare service.

    Secondly, there is a risk a serious diagnosis is missed with this type of Telehealth service especially when not with your usual medical centre/regular GP. What a patient think they have can differ drastically from what the actual diagnosis is. If their focus of the patient and the business is just to get/provide a medical certificate then there is a risk they aren’t properly reviewed.

    Patients thinking they have gastro but ending up having acute appendicitis or thinking they have a chesty cold but on examination get diagnosed with community acquired pneumonia etc.

    I think workplaces need to show some flexibility with their employees with regards to sick/personal leave. Or if they want a medical certificate the employer should be the one paying and allowing time off work to obtain the MC.

    At the same time I also see patients who don’t want to use their annual leave and use up sick leave asking for time off work. Who can get aggressive when you decline their request. Unfortunately it’s a few that ruin it for the majority.

      • $60 minus the Medicare rebate of $41.40 is less than $20 out of pocket. I don’t see that being an issue for most people who are employed.

          • @JerryJobber: Every person who is on Medicare gets the Medicare rebate for a GP visit with some exceptions: workers compensations, commercial drivers license assessments etc.

            Item 23 = $41.40 rebate for a 6-15 min consult.

            • @gamemaster: I don’t think the issue is paying ~$20 for a consult. It’s the sitting in the waiting room for 2-3 hours for a 5-15minute consult to tell you what you already know.

        • My local is $45 out of pocket and there are no bulk billing clinics near my (and I don't own a car to get to one further away). It's doable for once off medical issue but pretty costly if you have ongoing medical issues

        • Very much depends on where you are, I guess.
          There hasn't been any bulk billing doctors in Launceston for as long as I've lived here (14+yrs), unless you're a young child or a pensioner.
          Doctor's appointments are mostly high $90s so over $50 out of pocket. Assuming you can even get a same day appointment, of course.
          And for a lot of us, taking a sick day means losing out on the penalty rates we would have earned. I 25%-80%/hr in penalty rates when I'm on sick leave. Taking my 7.25hr Sunday shift as sick leave costs me over $100 pre tax.
          So, yes, adding an extra $50 for a piece of paper agreeing I'm sick is an issue.

    • Such services are meant when you know you need days off because you are not feeling well. You don't have to travel to a gp, wait in the clinic, to get a few minutes of consult and getting the same outcome as telehealth from home. If you feel sick continuously, then it is worth going to see a doctor in person. For getting MC for non serious issues, I find telehealth best. The comfort of not leaving home to get referrals, MC or even meds is something that this service offer and we should make use of it in the time of need. Stepping out of home is inviting spending, I would rather choose cost-effective ways to get what I need in this economy. As long as doctors are registered which they are.

  • I am wondering it also has in built DSaaS:

    Data Scavenging as a Service

    Do the right thing - go see a doctor if you are unwell !

    • +3

      so, I have the flu ,
      I know I have the flu,
      I'm feeling like complete shit,
      flu is quite contagious,
      wearing a mask I travel the 15 minutes to see my Dr,
      I wait an hour,
      the dr looks at me , hears my symptoms, and 30 seconds later they state "you have the flu"
      I get a certificate
      it costs me $30 (after fee gap).
      I drive the 15 minutes home.
      I go back to bed exhausted with flu.
      but happy in the knowledge that I have a medical certificate and have wasted nearly 2 hours of time for the effort.
      I've also taken up the drs time when they could have been seeing another patient who really needed to see a Dr.
      I've also exposed a dozen people at the clinic to the flu I have - even though I'm wearing a mask

      or I can jump online and get a medical certificate in 3 minutes saying I'm unfit for work for $5.90.

  • +1

    I just text my boss that I’m feeling crook. Why the need for a medical certificate, doesn’t your boss trust you?

    • well if ya workin fast food retail or literally any other hospo job where there's like 60+ people and 20 people on the roster at a time…

      bossman proabbly doesn't know ya or the Restaurant Manager is workin across 3 5 stores in the region

  • +2

    Isn't the law that workplaces need to accept all medical certificates?

    Can't find the clause on fairwork that businesses can reject online certificates.

    • Yes it's the law and why even work for such a business??

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