Can I Save My Return from Being Rejected?

Lgrack on 21/06/2024 - 21:39
Last edited 22/06/2024 - 12:15 by 1 other user

Not sure if this is the place to ask, but I bought a pair of pants, decided I didn't want them and sent them back off, and bought a separate size of the same item without waiting for the other pants to be sent back.

However, they have just received the original ones and say that they're unable to accept my return. My cat must have shed, and the pants would have picked up a couple of hairs. They're saying they're unable to accept the return because of hair on the item and want to send it back to me. Pictures from them.

However, had I have just lint rolled the pants or given them a good shake before sending it off (yes my bad for not thoroughly checking), they'd have never known that there were a couple cat hairs. Is there any saving my return? They want to send it back to me, but wouldn't I just be able to remove the hair and send it back anyway?

Edit: not Amazon or any other fast fashion brand

Fashion & Apparel

Comments

  • Hybroid on 21/06/2024 - 21:40
    +11

    That's far more than a 'couple of cat hairs'. Without mentioning which store, there's no way of knowing whether you might be able to initiate another return and/or suggest to return to a store if they have one.

    • grack on 21/06/2024 - 21:42
      +1

      It's an online store that doesn't have physical locations

  • Muzeeb on 21/06/2024 - 21:43
    +17

    That's pretty bad. Their conditions probably state the item must be returned unused and in a saleable state. These pants are neither of those.

  • Mechz on 21/06/2024 - 21:46
    +3

    Yeah you should have done a better job.

    Chalk up the L.

  • Iwantthebestprice on 21/06/2024 - 23:29

    Damn why did you not lint roll or something before sending that back! So annoying but good lesson for next time.

    • grack on 21/06/2024 - 23:31
      +5

      They were $250 pants too. I'm so dumb

      • Iwantthebestprice on 21/06/2024 - 23:43

        Sucks bad man, I have 2 dogs so when I return to iconic I make sure to lint roll everything because they are so picky with returns! Look for any reason to reject a return..

      • Muzeeb on 21/06/2024 - 23:55
        +3

        Clean them up and sell them on eBay especially if they still have the tags on. Recover some of your loss. Don't forget to use your fee free listing.

        Next minute:

        But I don't have eBay Plus

        Well we can't help you if you can't help yourself.

  • AustriaBargain on 22/06/2024 - 00:25
    -1

    What store? Would have thought Amazon would accept the return anyway.

  • mrkorrupt on 22/06/2024 - 08:10
    -1

    would you buy these vs the others in the store (if in a physical store?)
    You saw the price, bought and ate the steak, the steak was good, you enjoyed it, then later you have steak eaters remorse.
    Can you uneat the steak? can you unwear and and unuse the pants.
    Looks like they caught you with your pants, well down

    • ihbh on 22/06/2024 - 09:01
      -1

      Bad analogy.

      … you bought and used the condom, …

    • FireRunner on 22/06/2024 - 12:08

      Well he didn’t eat the steak but his cat nibbled on it

    • grack on 22/06/2024 - 16:35

      More like I looked at the steak, and left cat hair on the plate. Had I have wiped the plate and sent it back it would've been fine. I just tried the pants on and decided they weren't the right size. So by that logic you try on pants and they're automatically used?

  • payless69 on 22/06/2024 - 08:47
    -1

    Now Schein has become the largest apparel E-tailer
    must be all them cat hair making rags shine?

  • c64 on 22/06/2024 - 09:02
    +11

    lol that is soiled. if you bought "brand new" clothes and they were covered in cat hair you'd be really peeved

  • Derrick Crane on 22/06/2024 - 10:09
    +2

    Plan for the future, get rid of the cat.

  • mapax on 22/06/2024 - 15:32
    +1

    Why are they so wrinkled looking?

    • grack on 22/06/2024 - 16:19

      They were folded up and sent back through mail, so probably that. Although, I don't remember folding them that badly, so might have stuffed them in the return bag a bit too hard

  • Ughhh on 23/06/2024 - 19:50

    Basically return it in a condition that you would expect it to be if you were buying it as a new customer.

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