CommBank Yello Activation Tips (Automation)

I have recently got a new commbank home loan and wanted to get on the yellow offers train. I am currently only on the Everyday offer and tried to send 30x 1c bank transfers to a different bank. So it looks like that didn't work. Does anyone have any tips on how to automate 30 transactions? Do I need to have a minimum transfer amount or do I need to Bpay (I think minimums apply) my water rates 30x?

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Comments

  • -1

    Does anyone have any tips on how to automate 30 transactions?

    Sounds dodgy…

    • Been playing too much Elden Ring

    • As noted in OP I made 30x transactions already, they were via BSB + Acct#, the name is not mine, they were all 1c though. How much were your transactions that worked ? https://www.ozbargain.com.au/comment/14952046/redir

      https://imgur.com/a/YLyjy83

      • $1 each

        • Hmm might have to update them to $1 I guess

          • @knobbs: A few months ago, I did 10c, 20c, 30c, 40c, 50c - and that worked too! Maybe 1c is too small, perhaps try with minimum 10c.

          • @knobbs: I did $1 via BSB+A/C plus BPay for 5 times, still locked for me. Then did 5 x $1 BPay, no luck. I will wait for next month to check.

        • I updated all my payments to $1 and processed yesterday. Still stuck on the basic level, not everyday

  • Why do you have to do 30 transactions? The offers aren't great to make the effort worthwhile anyway.

    • Complete 30+ outbound transactions each month from your eligible transaction account or credit card and

      I have automated 30 payments but trying to figure out why it isn't working, once it does I don't have to worry

      • sounds like it's not worth the effort. I only need 5 to be eligible but the offers barely worths it. My missus same requirements but she even more useless than me. Her account is relatively new so I guess you're in the same situation. Not worthy of a customer to them, better vote with your feet.
        But from memory CBA takes ages to build up those offer, in my missus cases took about 2 months before it kicked in, and it seems those having been with them longer got the better offer popping up first.

        • +2

          Isn’t the 5 transactions for the regular Everyday benefits and OP wants Everyday Plus benefits which activates after 30 transaction?

        • I have a homeloan so as mapax said already I am trying to get 30 transactions to count so I am on the 3rd tier of offers. Worth it for the NBN discount alone for me

          • @knobbs: Didn't realise they just add another hurdle to give you peanuts, but anyway as I said above they are very slow to give you tier, once eligible it may take them a random fine day to actually give you the benefits so better be sure what you are doing keep you above the line.

      • +1

        Here's their T&Cs:
        https://www.commbank.com.au/content/dam/commbank-assets/comm…

        I think specifically these are the keys:

        An Outbound transaction means any completed transaction or the following types:
        • payments or other purchases made using a debit or credit card on an eligible account, including digital wallet transactions but excluding cash advance transactions;
        • StepPay purchases, noting that each completed purchase is counted as one outbound transaction, regardless of the number of instalment payments that are made for that purchase;
        • cash withdrawals at an ATM or CommBank branch (but excluding cash advance on a credit card);
        • payments or transfers to a third party from an eligible transaction account.

        Note the Ineligible Transactions:

        o NB: Payments or transfers to an account where you are the account holder, joint account holder or a cardholder are not considered a payment or transfer to a third party.
        o NB: Payments or transfers to accounts that are associated with your customer record (but where you are not the account holder) are not considered payments or transfers to a third party. For example, if you are a director of a business and make payments between your individual account and business account, or are a signatory or authorised third party on an account, including under a power of attorney.

        There doesn't seem to be any amount as a base requirement. So a 0.01 transaction should work. Might need to contact Commbank Support and ask for it to be escalated.

        • Just go this on chat from them:
          "We assess eligibility at the start of each month."

        • How about meeting the transaction qty at a SINGLE grocery shopping? For example buy something worth 30c at Coles or Woolies, then go to its self-service to split the payment to 30× 1c.
          Job done for the month? :/

  • I do 5x $1 and it works
    But I had to wait a month before it activated (I think it was the 2nd month it started working)

    • 5 transfers to another account (BSB & account no) or BPAY payments or 5 payments efpos (tap/swipe) ?

      • +2

        BSB and account

  • +2

    I have been in conversation over a few days trying to get an explanation on why my benefits are still locked.
    I made sure I transacted 30 times in the month. Benefits locked.
    Chat support could not provide an explanation, and said to wait a week whilst the team processed activations. This really does not seem like something that should need to be done manually. A simple count of settled outbound transactions in a time range, with a basic condition.
    I've been through another conversation today, and today's chat agent has claimed I need to meet the qualifying conditions for TWO consecutive months, not one. There is no such qualifier in the T&Cs.

    I see from comments in this thread it could take another month just to activate, which is poor.

    Very user unfriendly process to navigate the terms and to confirm benefits status. And the fact there is no consistent knowledge amongst chat agents says this needs to be improved or scrapped if they're going to half-arse it.

    • Why do you guy get sucked into this nonsense. Let me tell you it's not that great even with home-owner benefits, once I got the highest tier, guess what? They took away the more broadband and mobile offer and replaced it with crappy 6 month disney. The program is full of bugs not worth wasting time waiting.

      • Without having any first hand experience, I wanted the Kayo offer, access to the cashback credit card offer (need Yello), and access to other offers which seem occasionally useful (such as More).

        Good news: my Yello account has now been activated (I FINALLY got some clarity that they do activate manually, and usually in the second week of the month)
        Bad news: there is only a single Ampol offer available, which is less appealing than buying discounted giftcards from Ampol

      • Yeah, basically the CommBank Yello is a digital advertisement platform, for different brands to be promoted to CBA card holders for more marketing exposure. But generally speaking, the so-called CBA cash back offers are normally not as good as HALF PRICEs from Coles/Woolies weekly catalogues.

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