This was posted 4 months 15 days ago, and might be an out-dated deal.

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Purchase Any 2 Red Rock Deli Products at Coles (Excl. 50g Packs), Get a $5 Coles eGift Card via Redemption @ Red Rock Deli

3620

Hey Customer,

It’s that time again! Time to Dive into the Deli with another incredible offer:

A choice between a $5 Coles Gift Card (guaranteed) or a chance to win a 5 Star Luxury Escape!

This year, our major prize could take you and a friend to the award winning exquisite qualia resort on Hamilton Island. A private world of sensory perfection surrounded by the natural wonder of the Great Barrier Reef.

To take advantage of this offer, buy any two participating Red Rock Deli® products in one transaction from Coles and enter the competition by 3rd July 2024. You could be rewarded with more than just your favourite flavour!

If you have purchased the two participating Red Rock Deli® products, enter the competition below.

If you choose the guaranteed $5 Gift Card, why not use it on our new Red Rock Deli® Crostini range. Whether you're creating a grazing board for a dinner party, or simply looking for an afternoon snack, dive into a world of irresistible flavours.


*Excludes Red Rock Deli 50g Chips packs. Aus. res. 18+ only. Starts 29/5/24 9am AEST. Ends 3/7/24 11:59pm AEST. Keep receipt(s). Purchase 2 participating Red Rock Deli products in one transaction from any Coles supermarket or Coles online (excluding Coles Express stores and fuel outlets) to qualify for entry. Enter online at redrockdeli.com.au/coles . Limit 1 entry permitted for every 2 x participating Red Rock Deli products purchased in 1 transaction. Max 1 entry per person, phone no. and email address each day. Max 5 entries per person, phone no. and email address in total. Every entrant is entitled to a Minor Prize upon completing a qualifying purchase, but may choose to forfeit their Minor Prize for the chance to win a Major Prize. Major Draw: 3pm AEST, 5/7/24, 51A / 23 Norton St, Leichhardt NSW 2040. Major Prize: 1 x trip for two (2) people to Hamilton Island, QLD for 3 nights (valued at up to AUD$14,600). Major Prize must be taken between 11/10/24 & 1/7/25 (exclusions apply). Minor Prize (guaranteed receipt if you do not select entry into Major Draw): $5 Coles eGift Card. Major Prize winner published at www.redrockdeli.com.au on 12/7/24. Promoter: The Smith's Snackfood Company Pty Limited t/a The Red Rock Deli Chip Company (ABN 31 057 976 940), 553-567 South Road, Regency Park, SA 5020. See redrockdeli.com.au/coles for Terms and Conditions. NSW Authority No. TP/653. Permit No's: ACT TP 24/00629 & SA T24/511.

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closed Comments

  • +7

    Received the $5 Coles swap card and added to Prezzee wallet. But now they don't have any $5 Coles gift cards to swap it to. Minimum is $10. FAIL!

    • Sorry was the original gift card ( before swap) an e gift card?

  • +3

    Will not let me swap to Coles gift card on the Prezzee website, its blanked out, speaking to customer service now. Am on hold whilst they figure this out lol

    • +1

      Yeah it's because the swap card is $5 but the smallest Coles gift card available is $10. I guess they need to 'restock' the $5 cards.

      • +3

        lol they (Prezzee Support) said "You have to contact the sender of this eGift Card for further assistance." after noting that the $5 denomations to swap to does not exist/ran out.

        Following on, they also stated this:

        We have been advised that you have to contact the sender of this eGift Card. Because there's nothing we can do here on our end with regards with this issue.
        Please note: Prezzee is not able to overrule the sender and change this eGift, however if the sender reaches out we will be able to cancel the card so they can repurchase a normal Prezzee Smart eGift Card for you!

        What a joke, Im emailing RRD to see what they have to say and can do about this

        • +4

          Same situation here. Don't know why they didn't just issue $5 coles cards directly.

          • +4

            @firestormx: not only that its so silly that Prezzee would even ALLOW for RRD to issue the $5 Coles gift card without the option to redeem it. Now I just have a bunch of $5 Coles GCs that cant even be swapped, such a farce. Prezzees entire BUSINESS MODEL is to facilitate swaps/issuances for GCs and they cant even manage that properly end to end.

            • +2

              @ULT: They just restocked $5 coles cards and I was able to swap successfully!

              • +1

                @firestormx: cheers, appreciate the heads up

              • +2

                @firestormx: It's gone now. Can't swap

              • @firestormx: What is the gift they give from rrd? Is it unusable because thats why p3ople swaps

  • +1

    I successfully swapped 9/10. When trying to swap the final one and hit the "You do not have enough balance" error as the minimum swap became $10. Chat transcript below with Prezee support

    USER: if you see my wallet, I've got a bunch of $5 coles gift cards…they're all swapped successfully. Why should this one fail?

    USER: This is a gift card issued by RedRockDeli and Coles…are you saying this card is now useless?

    AGENT (Heddah): Allow me to put you on hold for 2-3 minutes while I'll investigate this for you.

    AGENT (Heddah): Please bear with me as I am going to escalate this to our Technical Team for further assistance.

    USER: ok

    AGENT (Heddah): I already escalated the issue to our Technical Team. I will send you an update as soon as I already have a response from them via email.

    USER: ok

    AGENT (Heddah): Is there anything else that I can help you with aside from this?

    USER: by when can i expect to get an email update?

    AGENT (Heddah): Usually, they will response us within 1-2 business days. But I already tagged this as urgent.

    AGENT (Heddah): Hopefully, I can get a response from them within today.

    • +1

      They just restocked $5 coles cards and I was able to swap successfully!

      • +1

        Yup. Just tried as well and worked!

        • ok

  • Received all five gift cards now, second came in yesterday and the last three today. Removed my -ve vote.

  • Submitted 23rd June, nothing yet

  • +5

    Got a $5 card but nothing to swap to in Prezzee again (just shows blank)

  • +4

    Just got a $5 unswappable card. LOL

    • +1

      Same here lol

    • +3

      Save it for later. I remember Shopback Prezzee Swap had similar issue for Coles high denominations.

      It restocks from time to time.

      • Noted, just swapped!

  • Submitted a few over the last couple nights and also no response. What's been the average lag time between submission and claim?

    • Submitted 21st and 22nd, only received for both today on 2nd July. They are taking more than 5 business days as promised but they are reviewing one by one FIFO so just give it a few more days.

  • Received mine today

  • Just got my $5 gift card via email tonight and added to Prezzee. But in Prezzee nothing to swap to (it shows blank!). Anyone have an estimate when Prezzee will restock $5 gift cards?

    • +1

      8am?

    • Do these gift cards have expiry?

  • -1

    The same here. Can't swap it. That's stupid.

  • -2

    Is this time to call Fair Trading?

  • They will restock $5 cards, be patient people

    • Please know that this is a known issue right now the Coles gift card from Pilgrim Communications is not allowed to keep or swap the gift card.

      Please also know that this issue is from the sender of your gift card. No worries, our Technical team already reached out to Pilgrim Communications and we’re still waiting for an update.

      Some customers can swap but as of the moment you cannot swap or keep the gift card and that is the reason why our team reached out to the sender of your gift card.

      This is the response I got from Chat. Don't think they're restocking the $5 cards

      • They restock them nearly everyday!

      • Is the card useless without swap

  • +5

    Looks like $5 Coles gift card is just restocked, able to swap for it at around 9:45am.

  • Summited my claim on 25th and 26th, received my first gift card today, but nothing to swap for in prezze

    • +3

      Just install the app and now i can see $5 coles gift card, successfully swapped.

  • no more gc on prezze for $5? i cant see it

  • Nothing to swap in Prezze either.

  • You do not have enough balance on your Prezze Smart eGift Card to swap to this retailer.
    Try searching for another retailer or choosing a new category above.
    This is the message I got when try to swap, reason is Coles doesn't have $5 gift cards….. minimum is $10. Now what can we do? Install app as per https://www.ozbargain.com.au/comment/15456760/redir

  • +3

    The $5 Coles cards are currently available again, just did a successful swap now. Seems they are periodically restocking them.

  • I am trying to submit purchase details on their website https://www.redrockdeliwinatcoles.com.au but the Submit buttons doesn't seems to work.
    Is anyone facing this issue?

    • Reduce the size of photo by cropping.

    • Is today last day to submit or buy?

      • Yes it is. Coles are doing Red Rock Deli on special for $3.75 each if you need to buy

        • Thanks

  • Waiting for last 1 from 2 accounts. Anyone else in the same boat? 8/10….

  • Red Rock Deli 165g going for $3.75 (save $2.25) on special today if anyone needs to make a last minute dash

    https://www.coles.com.au/product/red-rock-deli-honey-soy-chi…

    • +1

      I was just thinking the same but nah it's just a ball ache, still waiting for GC's to arrive

      • Just ducked into Coles before they closed. Fingers crossed the GC's arrive. I wonder how long it'll take

  • +2

    Prezzee $5 coles currently in stock to do your swap

  • Thanks.

  • Waiting for 2 more for my account, and 3 more for husband’s. Others still waiting?

    • Yes, also waiting. Last time I received one was Tue. Nothing since.

    • Yep. Submitted 5 claims but only received 2 gift cards so far, both arrived on Tuesday.

        • +5

          In what world can you argue that "2 is enough" when I've strictly adhered to the terms and conditions of a promotional offer from a corporate giant? You're acting like I've bent the rules and should be grateful for whatever I get.

          If you want to be critical; criticise the promotion itself, not the people who took it up and expect it to be honoured.

          For everyone else: I got another gift card this morning. So 3/5 so far.

          • @mboy: Another gift card just came through. 4/5 so far.
            Looks like they're pushing through the backlog today.

            EDIT: And the 5th one came through a moment ago. So I’ve now received all 5 of mine.

  • Same still waiting only got 1 of 5

  • -1

    Haven’t got any

  • For other people who are still invariably waiting/checking the comments, buried in their FAQ they also mention 'Once we have validated your claim, you will receive a message confirming your claim. Allow up to 28 days from receipt of your confirmation email for your prize to be delivered'. Assuming that you even get the validation confirmation emails in the first place… grumble

  • +1

    made 2 claims ..first on the 25th June..and the 2nd on the 2nd July…Only got the confirmation emails for them but nothing else…what should I do next..??

    • +3

      Same here, I emailed them here https://www.redrockdeliwinatcoles.com.au/contact-us just now so haven't replied. They better bloody give me my vouchers soon or Coles will be receiving the unopened bags of chips for a refund.

      • Do we need to email them?

        I think i read a user said jusy wait around 28 days for the gift card to come

        • Pretty sure my confirmation email when I lodged it said wait 3-5 business days for it to arrive. A month seems way too long tbh. I spent $30 on chips and will be returning them if I can’t get them for 50c a pack, otherwise I would’ve never bought them

          • +2

            @nokidsandthreemoney: Yeah someone on ozbargain had inside info

            They said it was 16x more claims then forecasted

            Yeah i only bought because the GC aswell

            • -1

              @ATTS: Hahaha classic OzB smashing those targets. Honestly though its crazy to me a company would do an open ended promo (no limit i.e 5000 claims) and not anticipate it could go nuts.

              Fyi that email contact page, once submited it says they'll come back in 2-3 business days so thats something ig.

              Will report back once I hear something

              • @nokidsandthreemoney: Lol agree!

                Thanks, keep us updated

                • @ATTS: Howdy bro, got 3x my vouchers emailed today at random times. No reply to my email contacting them regarding, seems like just a coincidence and it was backlogged? Still waiting on two more. Fingers crossed for you 🙏 xo

                  • +1

                    @nokidsandthreemoney: Thanks bro, haha weird i just 3 aswell. Waiting for the others. Thanks for the update

  • +1

    Claimed 25 June, got my $5 gift card today.

  • +2

    Received but no $5 cards to swap for..

  • +2

    Can’t swap for anything. WTF LMAO

  • They even approved duplicate entries… what a shit show

    • 5 entries for each person's email mobile number.

      • the same receipt though?

        • Yes

      • Oh they didnt cross checl the recipt number so u were able to claim the same receipt in ur name and wifes name?

  • -1

    I've got 3 prezzee gift cards through this promotion. If they've run out $5 digital carts (not sure how that's even possible, lol), seems silly I can't combine the three of them into a single $15 gift card.

  • +1

    Swaps just started working again on Prezzee. I just swapped all 5 of my card successfully.
    If you can't do it now, try again in an hour. They seem to restock periodically.

  • +1

    I have received 3x emails over the course of a week with "here is your gift card'….
    I used the first one….and the next two have the same number and PIN as the first card…WT???

  • Sent the message and received the two owing gift cards. Now they can’t be swapped…Able to swap now.

  • +1

    Claimed 25 June, received the prezzee $5 giftcard today and swapped to Coles $5 giftcard. Sorted!

  • +1

    If anyone’s wondering what to spend your gift card money on, Kettle chips are half price at Coles from today.

  • +1

    Still waiting on 4 out of 5 gift cards… anyone else not even received a validation email?

    • +1

      Waiting as well. I got the validation email.

  • Just got the last lot of gift cards.. delish chips for $5 in total.. Thanks OP!

  • Is there anyway to swap multiple Prezzee gift cards into one Coles gift card?

  • +1

    Got my card today too!

  • Can u use 10 e gift card at once?

    • +1

      I have not tried 10 (only up to 4 personally), but you can scan in multiple different gift cards at the checkout. Just tedious in doing the split balance and keying in the PIN.

      • Yes split balance annoying. I wish we could have combined when swapping but yeah split balance is my only option i guess

        • No way to combine them.

          • @Neoika: Used all 10 at once. Too easy! Waiting for next year haha

  • Still awaiting for my 2 gc out of three entries. Anyone still awaiting ?

    • by now you should receive all.

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