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Purchase Any 2 Red Rock Deli Products at Coles (Excl. 50g Packs), Get a $5 Coles eGift Card via Redemption @ Red Rock Deli

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Purchase Any 2 Red Rock Deli Products at Coles (Excl. 50g Packs), Get a $5 Coles eGift Card via Redemption @ Red Rock Deli
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I Smell Pennies on 19/06/2024 - 07:06 redrockdeliwinatcoles.com.au (9179 clicks)
Last edited 19/06/2024 - 09:14 by 2 other users

Hey Customer,

It’s that time again! Time to Dive into the Deli with another incredible offer:

A choice between a $5 Coles Gift Card (guaranteed) or a chance to win a 5 Star Luxury Escape!

This year, our major prize could take you and a friend to the award winning exquisite qualia resort on Hamilton Island. A private world of sensory perfection surrounded by the natural wonder of the Great Barrier Reef.

To take advantage of this offer, buy any two participating Red Rock Deli® products in one transaction from Coles and enter the competition by 3rd July 2024. You could be rewarded with more than just your favourite flavour!

If you have purchased the two participating Red Rock Deli® products, enter the competition below.

If you choose the guaranteed $5 Gift Card, why not use it on our new Red Rock Deli® Crostini range. Whether you're creating a grazing board for a dinner party, or simply looking for an afternoon snack, dive into a world of irresistible flavours.

*Excludes Red Rock Deli 50g Chips packs. Aus. res. 18+ only. Starts 29/5/24 9am AEST. Ends 3/7/24 11:59pm AEST. Keep receipt(s). Purchase 2 participating Red Rock Deli products in one transaction from any Coles supermarket or Coles online (excluding Coles Express stores and fuel outlets) to qualify for entry. Enter online at redrockdeli.com.au/coles . Limit 1 entry permitted for every 2 x participating Red Rock Deli products purchased in 1 transaction. Max 1 entry per person, phone no. and email address each day. Max 5 entries per person, phone no. and email address in total. Every entrant is entitled to a Minor Prize upon completing a qualifying purchase, but may choose to forfeit their Minor Prize for the chance to win a Major Prize. Major Draw: 3pm AEST, 5/7/24, 51A / 23 Norton St, Leichhardt NSW 2040. Major Prize: 1 x trip for two (2) people to Hamilton Island, QLD for 3 nights (valued at up to AUD$14,600). Major Prize must be taken between 11/10/24 & 1/7/25 (exclusions apply). Minor Prize (guaranteed receipt if you do not select entry into Major Draw): $5 Coles eGift Card. Major Prize winner published at www.redrockdeli.com.au on 12/7/24. Promoter: The Smith's Snackfood Company Pty Limited t/a The Red Rock Deli Chip Company (ABN 31 057 976 940), 553-567 South Road, Regency Park, SA 5020. See redrockdeli.com.au/coles for Terms and Conditions. NSW Authority No. TP/653. Permit No's: ACT TP 24/00629 & SA T24/511.

Groceries Biscuit Chips Crackers Potato Chips Red Rock Deli Snack

Related Stores

Red Rock Deli
Red Rock Deli
Coles
Coles

closed Comments

  • tbone74 on 02/07/2024 - 17:17
    +7

    Received the $5 Coles swap card and added to Prezzee wallet. But now they don't have any $5 Coles gift cards to swap it to. Minimum is $10. FAIL!

    • ATTS on 03/07/2024 - 16:10

      Sorry was the original gift card ( before swap) an e gift card?

  • ULT on 02/07/2024 - 17:17
    +3

    Will not let me swap to Coles gift card on the Prezzee website, its blanked out, speaking to customer service now. Am on hold whilst they figure this out lol

    • tbone74 on 02/07/2024 - 17:18
      +1

      Yeah it's because the swap card is $5 but the smallest Coles gift card available is $10. I guess they need to 'restock' the $5 cards.

      • ULT on 02/07/2024 - 17:26
        +3

        lol they (Prezzee Support) said "You have to contact the sender of this eGift Card for further assistance." after noting that the $5 denomations to swap to does not exist/ran out.

        Following on, they also stated this:

        We have been advised that you have to contact the sender of this eGift Card. Because there's nothing we can do here on our end with regards with this issue.
        Please note: Prezzee is not able to overrule the sender and change this eGift, however if the sender reaches out we will be able to cancel the card so they can repurchase a normal Prezzee Smart eGift Card for you!

        What a joke, Im emailing RRD to see what they have to say and can do about this

        • firestormx on 02/07/2024 - 17:59
          +4

          Same situation here. Don't know why they didn't just issue $5 coles cards directly.

          • ULT on 02/07/2024 - 18:10
            +4

            @firestormx: not only that its so silly that Prezzee would even ALLOW for RRD to issue the $5 Coles gift card without the option to redeem it. Now I just have a bunch of $5 Coles GCs that cant even be swapped, such a farce. Prezzees entire BUSINESS MODEL is to facilitate swaps/issuances for GCs and they cant even manage that properly end to end.

            • firestormx on 02/07/2024 - 18:19
              +2

              @ULT: They just restocked $5 coles cards and I was able to swap successfully!

              • ULT on 02/07/2024 - 18:39
                +1

                @firestormx: cheers, appreciate the heads up

              • aboteh on 02/07/2024 - 22:10
                +2

                @firestormx: It's gone now. Can't swap

              • ATTS on 03/07/2024 - 16:13

                @firestormx: What is the gift they give from rrd? Is it unusable because thats why p3ople swaps

  • Eugklng on 02/07/2024 - 18:11
    +1

    I successfully swapped 9/10. When trying to swap the final one and hit the "You do not have enough balance" error as the minimum swap became $10. Chat transcript below with Prezee support

    USER: if you see my wallet, I've got a bunch of $5 coles gift cards…they're all swapped successfully. Why should this one fail?

    USER: This is a gift card issued by RedRockDeli and Coles…are you saying this card is now useless?

    AGENT (Heddah): Allow me to put you on hold for 2-3 minutes while I'll investigate this for you.

    AGENT (Heddah): Please bear with me as I am going to escalate this to our Technical Team for further assistance.

    USER: ok

    AGENT (Heddah): I already escalated the issue to our Technical Team. I will send you an update as soon as I already have a response from them via email.

    USER: ok

    AGENT (Heddah): Is there anything else that I can help you with aside from this?

    USER: by when can i expect to get an email update?

    AGENT (Heddah): Usually, they will response us within 1-2 business days. But I already tagged this as urgent.

    AGENT (Heddah): Hopefully, I can get a response from them within today.

    • firestormx on 02/07/2024 - 18:19
      +1

      They just restocked $5 coles cards and I was able to swap successfully!

      • Eugklng on 02/07/2024 - 18:24
        +1

        Yup. Just tried as well and worked!

  • MiscOzB on 02/07/2024 - 20:57

    Received all five gift cards now, second came in yesterday and the last three today. Removed my -ve vote.

  • Alanw on 02/07/2024 - 21:01

    Submitted 23rd June, nothing yet

  • Moo Deng on 02/07/2024 - 21:35
    +5

    Got a $5 card but nothing to swap to in Prezzee again (just shows blank)

  • AkuroPlays on 02/07/2024 - 22:39
    +4

    Just got a $5 unswappable card. LOL

    • blitzpaladin on 02/07/2024 - 22:47
      +1

      Same here lol

    • Neoika on 02/07/2024 - 22:49
      +3

      Save it for later. I remember Shopback Prezzee Swap had similar issue for Coles high denominations.

      It restocks from time to time.

      • AkuroPlays on 06/07/2024 - 14:24

        Noted, just swapped!

  • Benmc on 02/07/2024 - 22:42

    Submitted a few over the last couple nights and also no response. What's been the average lag time between submission and claim?

    • firestint on 02/07/2024 - 22:56

      Submitted 21st and 22nd, only received for both today on 2nd July. They are taking more than 5 business days as promised but they are reviewing one by one FIFO so just give it a few more days.

  • yanlianglee on 03/07/2024 - 00:13

    Received mine today

  • ilovefullprice on 03/07/2024 - 00:25

    Just got my $5 gift card via email tonight and added to Prezzee. But in Prezzee nothing to swap to (it shows blank!). Anyone have an estimate when Prezzee will restock $5 gift cards?

    • roughana on 03/07/2024 - 00:51
      +1

      8am?

    • ATTS on 03/07/2024 - 17:48

      Do these gift cards have expiry?

  • bob19 on 03/07/2024 - 01:41
    -1

    The same here. Can't swap it. That's stupid.

  • Flyinghigh on 03/07/2024 - 06:58
    -2

    Is this time to call Fair Trading?

  • Coops1 on 03/07/2024 - 07:48

    They will restock $5 cards, be patient people

    • aboteh on 03/07/2024 - 08:39

      Please know that this is a known issue right now the Coles gift card from Pilgrim Communications is not allowed to keep or swap the gift card.

      Please also know that this issue is from the sender of your gift card. No worries, our Technical team already reached out to Pilgrim Communications and we’re still waiting for an update.

      Some customers can swap but as of the moment you cannot swap or keep the gift card and that is the reason why our team reached out to the sender of your gift card.

      This is the response I got from Chat. Don't think they're restocking the $5 cards

      • Coops1 on 03/07/2024 - 10:02

        They restock them nearly everyday!

      • ATTS on 03/07/2024 - 16:20

        Is the card useless without swap

  • lllllll on 03/07/2024 - 09:49
    +5

    Looks like $5 Coles gift card is just restocked, able to swap for it at around 9:45am.

  • bargainfinder on 03/07/2024 - 10:03

    Summited my claim on 25th and 26th, received my first gift card today, but nothing to swap for in prezze

    • bargainfinder on 03/07/2024 - 10:08
      +3

      Just install the app and now i can see $5 coles gift card, successfully swapped.

  • oddyseeh on 03/07/2024 - 10:58

    no more gc on prezze for $5? i cant see it

  • povertytrap on 03/07/2024 - 11:17

    Nothing to swap in Prezze either.

  • Kas on 03/07/2024 - 12:00

    You do not have enough balance on your Prezze Smart eGift Card to swap to this retailer.
    Try searching for another retailer or choosing a new category above.
    This is the message I got when try to swap, reason is Coles doesn't have $5 gift cards….. minimum is $10. Now what can we do? Install app as per https://www.ozbargain.com.au/comment/15456760/redir

  • tbone74 on 03/07/2024 - 12:32
    +3

    The $5 Coles cards are currently available again, just did a successful swap now. Seems they are periodically restocking them.

  • amitsinghal007 on 03/07/2024 - 13:18

    I am trying to submit purchase details on their website https://www.redrockdeliwinatcoles.com.au but the Submit buttons doesn't seems to work.
    Is anyone facing this issue?

    • Kas on 03/07/2024 - 15:58

      Reduce the size of photo by cropping.

    • ATTS on 03/07/2024 - 16:05

      Is today last day to submit or buy?

      • whatta baaargain on 03/07/2024 - 20:04

        Yes it is. Coles are doing Red Rock Deli on special for $3.75 each if you need to buy

        • ATTS on 03/07/2024 - 20:25

          Thanks

  • cheapass88 on 03/07/2024 - 19:17

    Waiting for last 1 from 2 accounts. Anyone else in the same boat? 8/10….

  • whatta baaargain on 03/07/2024 - 19:45

    Red Rock Deli 165g going for $3.75 (save $2.25) on special today if anyone needs to make a last minute dash

    https://www.coles.com.au/product/red-rock-deli-honey-soy-chi…

    • Irishness on 03/07/2024 - 21:48
      +1

      I was just thinking the same but nah it's just a ball ache, still waiting for GC's to arrive

      • whatta baaargain on 03/07/2024 - 23:23

        Just ducked into Coles before they closed. Fingers crossed the GC's arrive. I wonder how long it'll take

  • kickling on 04/07/2024 - 16:00
    +2

    Prezzee $5 coles currently in stock to do your swap

  • povertytrap on 04/07/2024 - 17:17

    Thanks.

  • magster on 05/07/2024 - 10:16

    Waiting for 2 more for my account, and 3 more for husband’s. Others still waiting?

    • thriftee on 05/07/2024 - 10:19

      Yes, also waiting. Last time I received one was Tue. Nothing since.

    • mboy on 05/07/2024 - 11:10

      Yep. Submitted 5 claims but only received 2 gift cards so far, both arrived on Tuesday.

        • mboy on 09/07/2024 - 11:56
          +5

          In what world can you argue that "2 is enough" when I've strictly adhered to the terms and conditions of a promotional offer from a corporate giant? You're acting like I've bent the rules and should be grateful for whatever I get.

          If you want to be critical; criticise the promotion itself, not the people who took it up and expect it to be honoured.

          For everyone else: I got another gift card this morning. So 3/5 so far.

          • mboy on 09/07/2024 - 12:21

            @mboy: Another gift card just came through. 4/5 so far.
            Looks like they're pushing through the backlog today.

            EDIT: And the 5th one came through a moment ago. So I’ve now received all 5 of mine.

  • froddo on 05/07/2024 - 15:40

    Same still waiting only got 1 of 5

  • StarPlatinum on 06/07/2024 - 19:45
    -1

    Haven’t got any

  • maskedmustelid on 07/07/2024 - 01:03

    For other people who are still invariably waiting/checking the comments, buried in their FAQ they also mention 'Once we have validated your claim, you will receive a message confirming your claim. Allow up to 28 days from receipt of your confirmation email for your prize to be delivered'. Assuming that you even get the validation confirmation emails in the first place… grumble

  • kureshi on 08/07/2024 - 15:21
    +1

    made 2 claims ..first on the 25th June..and the 2nd on the 2nd July…Only got the confirmation emails for them but nothing else…what should I do next..??

    • nokidsandthreemoney on 08/07/2024 - 16:05
      +3

      Same here, I emailed them here https://www.redrockdeliwinatcoles.com.au/contact-us just now so haven't replied. They better bloody give me my vouchers soon or Coles will be receiving the unopened bags of chips for a refund.

      • ATTS on 08/07/2024 - 19:52

        Do we need to email them?

        I think i read a user said jusy wait around 28 days for the gift card to come

        • nokidsandthreemoney on 08/07/2024 - 19:56

          Pretty sure my confirmation email when I lodged it said wait 3-5 business days for it to arrive. A month seems way too long tbh. I spent $30 on chips and will be returning them if I can’t get them for 50c a pack, otherwise I would’ve never bought them

          • ATTS on 08/07/2024 - 20:04
            +2

            @nokidsandthreemoney: Yeah someone on ozbargain had inside info

            They said it was 16x more claims then forecasted

            Yeah i only bought because the GC aswell

            • nokidsandthreemoney on 08/07/2024 - 20:21
              -1

              @ATTS: Hahaha classic OzB smashing those targets. Honestly though its crazy to me a company would do an open ended promo (no limit i.e 5000 claims) and not anticipate it could go nuts.

              Fyi that email contact page, once submited it says they'll come back in 2-3 business days so thats something ig.

              Will report back once I hear something

              • ATTS on 08/07/2024 - 21:07

                @nokidsandthreemoney: Lol agree!

                Thanks, keep us updated

                • nokidsandthreemoney on 09/07/2024 - 16:17

                  @ATTS: Howdy bro, got 3x my vouchers emailed today at random times. No reply to my email contacting them regarding, seems like just a coincidence and it was backlogged? Still waiting on two more. Fingers crossed for you 🙏 xo

                  • ATTS on 09/07/2024 - 16:48
                    +1

                    @nokidsandthreemoney: Thanks bro, haha weird i just 3 aswell. Waiting for the others. Thanks for the update

  • CW66WC on 09/07/2024 - 11:36
    +1

    Claimed 25 June, got my $5 gift card today.

  • fivespice on 09/07/2024 - 12:09
    +2

    Received but no $5 cards to swap for..

  • Repstar on 09/07/2024 - 12:14
    +2

    Can’t swap for anything. WTF LMAO

  • shap08 on 09/07/2024 - 12:29

    They even approved duplicate entries… what a shit show

    • billhan on 09/07/2024 - 13:26

      5 entries for each person's email mobile number.

      • shap08 on 09/07/2024 - 15:26

        the same receipt though?

        • billhan on 12/07/2024 - 16:01

          Yes

      • ATTS on 12/07/2024 - 17:03

        Oh they didnt cross checl the recipt number so u were able to claim the same receipt in ur name and wifes name?

  • wardrop on 09/07/2024 - 13:16
    -1

    I've got 3 prezzee gift cards through this promotion. If they've run out $5 digital carts (not sure how that's even possible, lol), seems silly I can't combine the three of them into a single $15 gift card.

  • mboy on 09/07/2024 - 13:37
    +1

    Swaps just started working again on Prezzee. I just swapped all 5 of my card successfully.
    If you can't do it now, try again in an hour. They seem to restock periodically.

  • barbarella on 09/07/2024 - 15:12
    +1

    I have received 3x emails over the course of a week with "here is your gift card'….
    I used the first one….and the next two have the same number and PIN as the first card…WT???

  • povertytrap on 09/07/2024 - 16:38

    Sent the message and received the two owing gift cards. Now they can’t be swapped…Able to swap now.

  • tsuitenaishoujo on 09/07/2024 - 23:12
    +1

    Claimed 25 June, received the prezzee $5 giftcard today and swapped to Coles $5 giftcard. Sorted!

  • mboy on 10/07/2024 - 18:59
    +1

    If anyone’s wondering what to spend your gift card money on, Kettle chips are half price at Coles from today.

  • bargain-hunter on 13/07/2024 - 21:17
    +1

    Still waiting on 4 out of 5 gift cards… anyone else not even received a validation email?

    • Chichiwu on 14/07/2024 - 16:30
      +1

      Waiting as well. I got the validation email.

  • AbbyL on 15/07/2024 - 11:53

    Just got the last lot of gift cards.. delish chips for $5 in total.. Thanks OP!

  • connectaxp on 15/07/2024 - 13:15

    Is there anyway to swap multiple Prezzee gift cards into one Coles gift card?

  • Moo Deng on 15/07/2024 - 14:00
    +1

    Got my card today too!

  • ATTS on 15/07/2024 - 14:19

    Can u use 10 e gift card at once?

    • shift6 on 15/07/2024 - 19:20
      +1

      I have not tried 10 (only up to 4 personally), but you can scan in multiple different gift cards at the checkout. Just tedious in doing the split balance and keying in the PIN.

      • ATTS on 15/07/2024 - 20:02

        Yes split balance annoying. I wish we could have combined when swapping but yeah split balance is my only option i guess

        • Neoika on 16/07/2024 - 10:08

          No way to combine them.

          • ATTS on 22/07/2024 - 19:33

            @Neoika: Used all 10 at once. Too easy! Waiting for next year haha

  • yht on 22/07/2024 - 19:29

    Still awaiting for my 2 gc out of three entries. Anyone still awaiting ?

    • Kas on 24/07/2024 - 11:47

      by now you should receive all.

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