Citi Prestige Credit Card - Change Luxury Transfer Service

pjwellsey on 14/06/2024 - 15:16

Important information about your Citi Prestige Credit Card Luxury Transfer Services

We're writing to let you know about an upcoming change to your Citi Prestige Credit Card Account ending in .

From 1 August 2024, we will replace the Luxury Transfer Service for Citi Prestige primary cardholders with the Uber Premier $100 cashback benefit. All you need to do is book via the Uber app. Whether it's a trip to and from the airport or for a special occasion, you can get there in style, thanks to Uber.

Introducing Uber Premier $100 Cashback

• Download the Uber app. Then add your Citi Prestige Credit Card as a payment method.
• Book Uber Premier (or any other available ride options) for a trip within Australia via the Uber app and pay using your Citi Prestige Credit Card.
• Spend $100 or more in one transaction to receive $100 cashback to your Citi Prestige Credit Card Account.
• The cashback will usually be credited to your Citi Prestige Credit Card Account within eight weeks after completing your Uber ride.
• Limited to one redemption per primary cardholder per calendar year.

Seems a bit annoying Spend $100 or more in one transaction to receive , what happens if you never go on ubers above this

Wonder if we can use this again if we have already use the Luxury transfer this year

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Comments

  • askbargain on 14/06/2024 - 15:29

    anyone else considering getting a citi card but worried they are about to close up soon and so won't bother?

    • pjwellsey on 14/06/2024 - 15:35

      they are really stripping back the benefits, the concierge service is a joke at this point

      • mbck on 14/06/2024 - 21:17

        What happened?

        • spc12go on 15/06/2024 - 23:58

          NAB happened

  • 6079 Smith on 14/06/2024 - 15:32
    -2

    Was this on the statement or a stand alone email?

    Also how bloody far do you have to be from the airport for it to cost $100. It’s only $46 to my house with Premier.

    Edit - just realised it can be used on any Uber service. Still don’t know how I’d spend $100 in ADL

    • pjwellsey on 14/06/2024 - 15:36

      This was in a posted letter

      I am the same , its 40$ from my house!

      We might be able to do the ozbargain hack of purchasing 100$ uber voucher to get the cashback

    • playbargain on 14/06/2024 - 15:58
      +1

      Make the uber wait 20mins or however long it takes to make up the difference to $100…

  • CodeXD on 14/06/2024 - 16:16
    +1

    "just loop around this roundabout a bit more… yep, like 5 times"

    • ltwo on 12/07/2024 - 19:15

      more like 50 times haha.

  • CyberMurning on 14/06/2024 - 16:31
    -1

    Hmm this could be good for mrs upcoming trip. Just need to wait till i get the letter

  • Pikaloo on 14/06/2024 - 17:42
    +1

    This is a big plus for Citi Prestige. Uber is much cheaper especially if you don't need to book a premium uber and just a regular uber car. Because the Airport transfer cost (they used Hughes) was 2-3x more than what Uber was.

  • CyberMurning on 14/06/2024 - 20:55

    Whups i have premier not prestige oh well

  • chanhoz on 16/06/2024 - 22:46
    +2

    If you can't spend $100, you can add tip, it's charged in the same transaction.

    • evgpek on 28/06/2024 - 21:44

      I had some tips charged in same transactions and some in separate. To be on a safe side you almost need to tip on the spot.

    • BuyLowLetsGo on 09/09/2024 - 18:52

      Might be implied in your post, but did you do this and did you get the cashback?

      Booking a ride soon but requires a 30 top up. Will be a hefty tip if it doesn’t work for me! Hah. So just being cautious and confirming. Cheers

  • pjwellsey on 07/07/2024 - 17:01

    FYI "Additionally, please be informed that you can still use this benefit even if you already utilized the Luxury Transfer benefit you have for this year"

    • Nat000 on 16/07/2024 - 09:42

      So if we book a luxury transfer before August 1st for about $110 (with $10 out of pocket expense), then we'll be able do an uber ride after Aug 1st of $110 and get back $100 of that ?

      • pjwellsey on 18/07/2024 - 08:56

        You should have Luxury Transfer benefit currently with Prestige , so call up concierge ( good luck ) and you claim a free taxi up to 100$

        After 1st August , you get the Uber voucher when you spend on an uber over 100$ you get it back on your card

        • squarepants on 18/07/2024 - 10:29

          So, even if you haven't already booked a luxury transfer, you can still book it and utilise it prior to 1 August and still get the Uber transfer benefit as well, you reckon?

          • pjwellsey on 18/07/2024 - 17:31
            +1

            @squarepants: Thats what their CITI Customer services said , so there will be an AFCA complaint for 100$ if it doesn't when I try ;)

  • ltwo on 12/07/2024 - 19:16

    Spend $100 or more in one transaction in Uber… may be tough for anyone in metro areas.

    • pjwellsey on 12/07/2024 - 21:26

      Yep I think I might try buying uber vouchers in the app see if that triggers it

      • longsighted on 12/07/2024 - 22:21

        Let us know if it works. Tia

        • pjwellsey on 06/08/2024 - 20:29
          +2

          OK its been purchased so I have to wait I think till my next statement to see if its been refunded "• The cashback will usually be credited to your Citi Prestige Credit Card Account within eight weeks after completing your Uber ride."

      • BonusOffer on 02/08/2024 - 23:33

        Did that work? Tia

        • pjwellsey on 02/08/2024 - 23:55
          +1

          Havent tried , reached my credit limit so will try next week

  • cheekymonkey97 on 11/08/2024 - 10:24
    -5

    How am I only finding out about this now. Zero communication from Citi is disappointing as I would’ve booked my benefit before this new shitter benefit came into effect.

    • pjwellsey on 11/08/2024 - 16:19

      Id complain to them if you didnt get notified , you might get $$

      • cheekymonkey97 on 11/08/2024 - 22:51

        How can I even prove that I didn’t get the comms though

        • pjwellsey on 12/08/2024 - 12:33

          Its up to them to prove not ! I got a letter

    • cheekymonkey97 on 11/08/2024 - 22:51

      I don’t know why some flogs are downvoting me. I literally had zero communication on this until I saw the offer in my app. The only emails I’ve received all year from Citi are my statements and Payall reminders.

      • 6079 Smith on 04/09/2024 - 10:32

        As well as this I also missed the memo from them about the 4th night free changing. Did all my research on Expedia and emailed off for a quote only to be told it can now only be used on Luxury Escapes and here’s a promo code.

  • KateCao on 14/08/2024 - 21:33

    I live far west. Normal Uber $67. XL will bring it above $100.
    Have two trips coming up.
    Will see if I can use this.

  • Techn1x on 02/09/2024 - 23:36
    +5

    I tried the $100 uber gift card thing, purchasing in-app to see if I would get the cashback. It's been a week no luck yet. I doubt it's going to work, because the transactions are differentiated like; "UBER TRIP" vs "UBER CASH", in the same way it differentiates against "UBER EATS", etc. they would be pretty dumb if they didn't make the cashback exclusive to "UBER TRIP" transactions

    And as a double whammy, now I have to use the gift card instead of making regular uber trips against my CC and getting the $10 cashback

    If it eventually works I'll comment below, but don't hold your breath. Hope I saved someone some hassle

    • ddddddddddd on 03/09/2024 - 08:59

      Thanks for being the one to test it out!

      They seems to have removed the spend $40, get $10 back perk btw… Can't see it in the app

    • BuyLowLetsGo on 03/09/2024 - 22:44

      The hero we don't deserve. Keep us posted. Cheers.

  • BuyLowLetsGo on 03/09/2024 - 22:47

    I'm disliking this benefit vs the previous lux transfer. Almost impossible to hit 100 in one txn, even with airport rides using the premier options. Kinda stupid to add stops and prolong your trip + wasting time. I read the "tip" option to bring it over to $100 but that would be a BIG tip, plus not guaranteed to work according to some comments above (?).

    hmm.

  • blahhhhh on 07/09/2024 - 18:51

    Used the luxury transfer on 31 July.
    Use the new uber credit in August. Got the $100 credited 3 days later, so i'm happy it hit the same bill cycle. Also got the existing $10 uber cashback for total of $110 cashback.

  • Voi on 22/09/2024 - 01:00

    Anyone had any luck with tip counting towards the $100? Was just looking to book it for tomorrow when I realised it's $100 minimum, stupid.

    • ddddddddddd on 22/09/2024 - 07:25

      The service + tip was combined into 1 charge. this was a couple of days ago, so I haven't gotten it back yet. I didn't get my $10 rebate though

      • Voi on 22/09/2024 - 08:53

        Thanks mate :)
        When did you add the tip?

        • ddddddddddd on 22/09/2024 - 21:48

          I added a tip during the trip and one at the end right after I got my updated fare price.

          The fare ended up being lower than initially charged so the trip+tip was less than < $100. So I added another tip

          Note: the Add Tip at the end of the trip it to add another tip NOT edit the tip amount. Driver ended up with a $20 tip 🤪

          EDIT: Got my $10 rebate for spending $40 this month

          • cuy on 21/10/2024 - 12:25

            @ddddddddddd: So add tip during the trip and not after the trip?

            • ddddddddddd on 21/10/2024 - 12:45
              +1

              @cuy: I added a tip during and after the trip

        • ddddddddddd on 10/10/2024 - 20:51
          +1

          Got my $100 rebate today :)

  • knowwhat on 10/10/2024 - 22:21
    -2

    Probably one of the worst cards from my personal experience.

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