- Cashback is ineligible on use of any codes not approved and posted by TopCashback.
- Cashback is ineligible on Champagne, Penfolds and non-alcoholic products. (Sparkling wine & non-alcoholic beer are eligible for cashback).
- Cashback is ineligible on orders paid partially or in full with WOW dollars or rewards.
- Cashback is ineligible on use of gift cards as payment and/or purchase of gift cards.
Referrer gets $35, referee gets $10 (after $10 of earned cashback within 180 days of signing up).
it's no different to the accommodation sites like Agoda, Booking,etc their 10% Cashback affiliate pricing is often 10-20% more the ln their app pricing.
i see it as another avenue for price gouging from another arm of Colesworths.
Accommodaiton sector is not dealing in everyday/grocery items and not so closely linked to cost of living considerations
they also want to encourage the app on your phone to mine personal data, and send push notificatons etc to get more booze down your throat.
Holidays are arguably as much of a 'necessity' as alcohol
I’ve made a purchase 2 months ago and still hasn’t tracked. No reply from customer service
Hi. Apart from the initial auto-response when you lodged the claim, no further update is provided until we hear back from the merchant. Once we do, and provided the claim was attributed to TCB and the terms followed, the transaction will be added to your account as payable. If you have any issues or concerns going forward, please just let me know. Hope this helps :)
@nocure
Might want to add in the title, Click and Collect cant be placed once the BWS store shuts.
To be safe, place your orders by 5pm
This caught me out recently :/
Same here.
Technically, the deals won't end at midnight, but half an hour before closing time of your local BWS
…ask me how I know….missed out on some clearance slabs at my local … + the 37+10% bonus cashback at Shopback…. $10 slabs that got away..
**Also note - BWS stock levels for delivery are woeful…B. asically W. ithout S. tock
Going to be hard for TCB with 22% off deals, when competing with SB and the bank bonuses….
Doordash has 30% off over $40 spend at bws with code bws30 up to $20 off. Haven't checked if it works out cheaper but may be helpful
Door dash is significantly more expensive and not the full range.
Beware…it doesn't guarantee you will get cashback from BWS. Mine got denied by Topcashback because (apparently) BWS didn't track the purchase. Not a happy Jan! But, I couldn't be bothered to argue even though I have the receipt.
Sorry to hear, try reaching out to @tightarse, he can probably provide some help on your declined claim.
Hi. Sounds like your purchase didn’t track, so you lodged a claim at which time BWS declined the claim stating attribution was elsewhere. Without knowing how you made the purchase (ie used a code, WOW rewards, 3rd party plugin. BWS app, Adblock etc) it’s impossible for me to comment here why they declined it. If you like, feel free to reach out and I can try to ping Woolies on your behalf. All the best.
Yep… it didn't track when I was due for $30 cashback..I wonder why??
I made the purchase via PayPal without using any code or gc. I have stated this to the Topcashback rep at that time. But, the rep said BWS didn't track it. So, no $30 for me 😢
This prompted me to check my account. I have an Amazon AU cashback of $22 still "pending" from a purchase made in Nov 2023. I have submitted a support ticket now.
Thanks very much TA! Happy to report that TA has fixed it for me.
Again another easy tracking with TCB, 100% success so far
im salivatin at gettin me sum irone jak meybe sum vb gret norfen mate jus salivatin just so gud
Topcash back are the biggest scammers. Don't use them. I opened an account and the Mrs opened an account. After accumulating about $60 of cash back they refused to pay out and try to stall so much, so you wont be bothered trying to claim the credit.
Hi, I just sent my back details to [email protected] but i get an immediate reply saying this is not monitored ?
Here is 1 email trail. They wanted to see the original receipts of the BWS goods i bought almost 1 year ago. What is this going to prove?
I had to send in bank statements and soon as i send it their auto reply said this address is not monitored.
** Use CASH REWARDS OR SHOPBACK *** you wont get these problems
email trail below
What is going on here? please help
Contact AU
12:18 (2 minutes ago)
to me
Hello,
Thank you for your message.
Please note that this inbox is not monitored so if you would like to get in contact with our customer service team, please submit a support ticket via your account or via the below link:
https://www.topcashback.com.au/account/enquiries/tickets/sup…
If a customer service representative has asked you to send a screenshot to this email address, please reply to your existing ticket to notify them that you have done so.
Many Thanks,
The TopCashback team
| 05 Jun 2024
Hi there,
Thank you for getting back to us. To assist with our investigation, could you please forward the invoice receipt from your BWS order to: [email protected]? Can you also confirm your name too please? Can you please also ask your family members to send their receipts to our email so we can also verify their accounts?
Best regards,
The TopCashback Support Team
TopCashback | 24 Apr 2024
Please pay out my payment and i will close this account. I had one for work (this one) and my wife uses an account from home.
| 24 Apr 2024
Hi there,
As part of our regular check, we noticed that you appear to have multiple TopCashback accounts. You may not have been aware of this, but it is against the terms and conditions of our site.
In order to resolve this issue, please let us know which account you want to keep and as well as the details of the accounts you've opened. If you do not provide us with the information of all the accounts you’ve opened with us and the account that you want to keep, we will unfortunately have to terminate all accounts.
Thank you for your understanding.
Best regards,
The TopCashback Support Team
TopCashback | 26 Mar 2024
The issue here is two accounts in one household. Do as they ask to prove there is 2 different people in the household….
I did,by sending my joint bank account photo last week (which had my purchase on it), but as you can see, "this email address is not monitored" so I didn't get a reply. I contacted customer service too to say this, and they also didn't reply, Hence the post on Ozbargain.
This one not tracking for me after 24 hours. Did the same as I usually do (Firefox on PC). I can see the 'click to merchant' in my account but it hasn't tracked. Other times BWS has tracked with TopCashback very quickly but not this time. Haven't picked it up yet so I guess I will have to cancel my order :(
Anyone else have any issues with this one?
Signed up yesterday and ordered last evening but no tracking for BWS order yet…
I'm not picking up until it tracks that's for sure.
Same
Tracked for me now.
Still not tracking for me. Hopefully it comes through eventually
@aus richie: I referred a family member not in the same household and told them. Never pick up unless it tracks. Took about 16 hours
@joeyg4343: It’s already been over 30 hours.. not looking good. Yeah, definitely not picking up unless it tracks
definite plus for TCB lately… definite neg though for BWS for introducing 'appy deals' to erode any cashback value on many popular lines…maybe @tightarse can go in to bat for us on this?