Rabobank have announced they’re getting rid of the Digipass hardware token, used for authentication.
People who had doubts about the PremiumSaver account with new higher ongoing interest rates might want to switch now that the hardware is being phased out.
Authentication will be using phone App, like most other banks
Date: Later this year
Good to hear, but not having a release date makes me wonder if it's just "on the roadmap".
They also need to implement osko.
they just sent me a new one haha
praise be.
Thanks for this update!m looking to open their high interest saver … Moving max amounts between HISA $250k … it says the intro rate starts from the account opening date (not funding date) … Since they send you a dongle in the post, i imagine you're losing up to a week or so of bonus interest waiting for the dongle to arrive?
Also trying to get the money out once the bonus rate ends…is the daily limit restrictive?
There's no problem with sending 250k out of rabo in one go, but you can only send on business days and if you set up the transfer in the morning it only arrives in the afternoon or evening.
Rabobank no longer sends a digipass. So there is no wait time from opening an account and putting money in it.
Did you get the Rabobank interest rate for November credited to your account yet? Or is it delayed because end/start of month falls on a weekend?
Rabobank now credit interest on 1st of month.
If the 1st falls on a weekend, you’ll have to wait until Monday to access it.
Was there an email to change?
Most people got their interest on Saturday 30 November.
You would had to wait until Monday anyway to access it. The difference is that when interest was paid on the last day of the month you would see it posted early on Friday/Saturday (with an effective date on the 1st) - now you should see on the 1st (Sunday), but I believe they had maintenace issues and interest is appearing slowly to some accounts, should be all there tomorrow. If not they messed up big time by making an unecessary interest payment day change from 1st November. I have not seen my interest yet either (it is now Monday 12:12am), so not impressed with their archaic no banking/processing on weekends systems - don't even mention OSKO to them, they may debank you.
8.30am on the 2nd and still can't see my interest
In fact as I used DD to pull in some money on Friday it tells me I "still need to deposit $50200 to get the max rate"
They have a message on the phone that they are aware and are working at it.
Anybody got to speak to a human after waiting on hold on the phone?
Checked again now (5pm on the 2nd) and still no interest received - that is absolutely appalling from Rabobank - I know they will sort it out eventually but this the kind of nuisance expected from BOQ/MEB every time they do a maintenance update -:) - if this is a resul of changing the interest payment day, and likely to repeat when it falls on a non business day, they should go back to what has worked for 15+ years before this change
Got mine. I called them and the interest was there 20 minutes later! 1 hour on hold though. Not a big deal because I was doing other things while on hold, still not good enough.
Interest showed up around 7.30pm
Interest paid, but would not be surprised if there is a repeat in the next 3 months (Jan, Feb, March) as the 1st of the month is again not a working day and Rabobank systems would probably be taking a nap until the next business day..
Godspeed