Looking for a New VPN Provider

pjetson on 02/06/2024 - 16:34
Last edited 02/06/2024 - 17:09

I've had an account with PIA for many years, and I received an email saying that I need to renew. Which is strange, because my account has been on auto-renew forever.

When I checked my account, I can see that auto-renew is now turned off. It seems that the only way I can renew is to have auto-renew turned on. The trouble is, their system won't let me turn it on, and the error message says that it's probably because my payment method is a "legacy paypal account" (whatever that means).

So, I cannot change my payment method unless auto-renew is turned on, and I can't turn auto-renew on because of my payment method. A classic catch-22.

I've chatted with two representatives, and basically they say that I have to abandon my existing account and create a new account with them.

So, I'd like to investigate other VPN providers, ideally ones that can provide actual customer service. Any suggestions?

Internet VPN

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  • Devastator0 on 02/06/2024 - 16:57

    Something similar happened to me in the past, I was on an old, really cheap yearly plan with them then they changed something which broke my ability to auto-renew and the only solution that they could offer was for me to re-sub at a higher yearly rate.

  • ldd-mn on 02/06/2024 - 17:14
    +1

    NordVPN or Surfshark with 100% cashback?

  • djsweet on 02/06/2024 - 18:03

    Mullvad looks like a decent option. Can use it as a tailscale exit node as well which is super cool 😎

  • askbargain on 02/06/2024 - 18:31
    +1

    Auto renew = full price? Yikes

    • boomramada on 02/06/2024 - 19:36
      +1

      The last thing I wanna do is auto-renew with PIA, although I have been using them for 10+ years without auto renewal and no issues.

  • Cluster on 02/06/2024 - 22:55

    NordVPN is fast for me. SurfShark is disappointing. Very very slow.

    • ldd-mn on 03/06/2024 - 08:44

      They basically use the same servers though…

  • InMyRightHandITrust on 03/06/2024 - 08:22

    You can try P33k@boo VPN.
    It’s cheap and that’s it lol

    • Whiplash on 27/07/2024 - 03:57
      +1

      cant trust any aussie company with data, considering the ability for government to force a back-door.

  • Hackney on 05/06/2024 - 18:42

    I have used PIA for many years now, managed to get it for $109 for three years.

    • Naigrabzo on 28/06/2024 - 15:40

      That is almost normal price. $39.90 per year usually.

  • Naigrabzo on 28/06/2024 - 15:42

    Norton is very cheap but barebones. Try for free 30 days.

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