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[Refurb] Dell Latitude 14" 5420 i7-1185G7 32GB RAM 512GB SSD Win 11 Pro FHD Touch Screen Laptop $579 Delivered @ MetroCom

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[Refurb] Dell Latitude 14" 5420 i7-1185G7 32GB RAM 512GB SSD Win 11 Pro FHD Touch Screen Laptop $579 Delivered @ MetroCom
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i1ikecars on 01/06/2024 - 21:34 metrocom.com.au (7612 clicks)
Last edited 22/06/2024 - 12:48 by 1 other user

Hi guys, I've been waiting for this deal since yesterday when an affiliate of metrocom commented there would be an 11th gen i7 laptop dropping today, and im quite impressed. pretty good cpu matched with a moderate amount of ram, also comes with Intel iris xe graphics. which isn't too bad at this price point, enjoy.

Condition: Good cosmetic condition, may have some scratches wear and marks. Battery Health 70% and above.

Specs
Processor
Intel Core i7-1185G7 (4 Core, 12 MB Cache, up to 4.8GHz)
Memory
32GB DDR4
Operating System
Windows 11 Pro 64(EN:English)
Hard Drive
1x 512GB SSD
Wireless Network
Intel Dual Band Wi-Fi 6 AX201 2×2 802.11ax 160MHz + Bluetooth 5.1
Ports
1 RJ-45 Ethernet port, 1 USB 3.2 Gen 1 port, 1 USB 3.2 Gen 1 port with PowerShare, 2 Thunderbolt 4 ports with DisplayPort Alt Mode/USB4/Power Delivery, 1 HDMI 2.0 port, 1 Universal audio port
Camera
Yes
Graphics
Intel® Iris® Xe Graphics
Monitor
14″ FHD (1920 x 1080) Anti-Glare Touch SLP

Computing Computer Dell Laptop

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metrocom

closed Comments

    • Velocita on 03/06/2024 - 13:28

      Right? Device that has plenty of compute power, SSD storage speed, super portable, resilient via a battery, built in monitor, power efficient and cheap.

  • Frugaldoogal on 02/06/2024 - 19:33
    +2

    Does this model have a backlit keyboard?

    • freedomj on 02/06/2024 - 21:29

      I have no actual idea, but rubber keys so I doubt it

      E:I’m wrong - there’s apparently a variant with and without

  • butter on 02/06/2024 - 20:02

    Can anyone confirm if this model has an Intel nic?

  • hnguy on 02/06/2024 - 20:27

    Any model like this but with sim card slot?

  • rk8 on 02/06/2024 - 21:52

    @MetroCom I just ordered one and had to agree to terms and conditions, but clicking on the link gives me a 404 error.

  • Monty01 on 02/06/2024 - 21:53
    +3

    Would also like to know if it has a backlit keyboard. Dell show it as available with two different keyboards, One with and one without.

  • ssd01 on 03/06/2024 - 10:17

    thank,

  • boxall on 03/06/2024 - 12:25

    With warranty, who pays for the shipping?

  • Barginer on 07/06/2024 - 06:27

    Has anyone got their order yet?

    • i1ikecars on 08/06/2024 - 08:22

      Nah mine is taking it’s sweet time, I paid extra for fast shipping too

      • Barginer on 08/06/2024 - 09:54

        Auspost is shocking. If I have known this, I would have chosen “pickup” as I am just one suburb away.

        • i1ikecars on 08/06/2024 - 16:11
          +1

          Yeah I’m located in Sydney so pick was not an option

      • General Bobobo on 23/06/2024 - 12:01

        How long did yours take before it arrived with the express shipping option?

  • tomwood on 09/06/2024 - 07:25
    +5

    I picked it up from the store. A bit of a ramshackle place, but doesn't matter. In moderate condition, some bumps and marks, but not too bad. The Wi-Fi didn't work initially unfortunately, device manager reported an error with the Intel AX201 adapter. Did a BIOS update and it seemed to fix it (many updates were needed from Dell's site) - https://www.dell.com/support/home/en-au/product-support/prod…

      • Barginer on 14/06/2024 - 13:38

        Have you tried updating driver from Windows?

        I have similar issue with sound driver. I have to uninstall sound driver and find new driver via Windows and it works.

  • Barginer on 11/06/2024 - 21:10
    +2

    I finally received the laptop. External looks ok with a few scratches. No sign of dropped etc. The keyboard and screen show no significant wear an tear. Did quick diagnostics in BIOS and everything seems good. Battery status is "Excellent", cannot find somewhere that gives the percentage. Maybe someone can give me some pointers on how to get the percentage and I can share my stats.

    The only issue I have so far is the touchpad. Seems "sticky" for some reason (e.g. automatic select multiple items while hovering over them). I might need to disable it somehow. Or maybe claim warranty, as the warranty runs out in Dec 2024.

    Currently installing all the drivers and firmware. Will provide more update tomorrow.

    • hero1211 on 13/06/2024 - 10:40
      +3

      To check battery current capacity instead of health open command prompt as admin and type powercfg /batteryreport /output "C:\battery_report.html". The open file, you will see the current capacity and designed capacity, so you can work out the percentage

      • Barginer on 14/06/2024 - 07:47

        Thanks Hero!

        My battery is 100%. I suspect they have swapped the new battery because the original is below 70%. I haven't had time to open the back to check if the battery is OEM.

        • Barginer on 14/06/2024 - 10:54

          Confirmed OEM battery.

  • i1ikecars on 11/06/2024 - 21:46

    My laptops arrived, it looks to be in good condition, but I’ve got a bit of an issue, when I started the laptop up for the first time it’s asking for a work or school email for the setup, can I bypass this and use a password to login @MetroCom. Thanks

    • Barginer on 11/06/2024 - 22:05

      That is normal. You can use your outlook account if you have one.

      • i1ikecars on 11/06/2024 - 22:20

        I’ve tried that, it doesn’t work

        • MarketingMetroCom @ metrocom on 12/06/2024 - 10:10

          Hi mate can you reach us via email, we will get it sorted.

  • Barginer on 11/06/2024 - 22:30

    Strange, it works for me and my other Win 11 laptop.

    My 1st login experience is very similar to this one from YouTube.

    https://www.youtube.com/watch?v=G5nX9R1iAoE

  • hero1211 on 13/06/2024 - 14:08

    Mine has a lot of marks and scratches on the lid and edges. And there is a cracking sound everytime i open/close the lid. It sucks that you have to pay the postage to return

    • freedomj on 13/06/2024 - 14:46
      +2

      Condition: Good cosmetic condition

      I'd argue if there's a crackling sound that is "poor condition" and you should be able to get them to pay postage as the item did not arrive as described.

      • hero1211 on 25/06/2024 - 21:39

        They sent me a postage label to return. It was pretty fast. Nice service!

  • nmk on 13/06/2024 - 18:18

    Mine arrived today. Decent condition however it comes with a Lenovo power cord. Is that an issue?

    Also, how can I measure the battery health just to be sure that it's as per the description on the site.

    • i1ikecars on 13/06/2024 - 18:26
      +1

      You can go into to the bio settings(by pressing f2 while booting) and it’ll show you battery condition, it won’t give you a percentage it’ll just say perfect, good, fair or poor

      This link is from dell for reference
      https://www.dell.com/support/manuals/en-au/power-manager/dpm…

      • nmk on 13/06/2024 - 21:52

        Thanks mate!
        I will try this

    • hero1211 on 14/06/2024 - 07:51
      +2

      To check battery current capacity instead of health open command prompt as admin and type powercfg /batteryreport /output "C:\battery_report.html". The open file, you will see the current capacity and designed capacity, so you can work out the percentage

      • nmk on 14/06/2024 - 22:40

        Thanks mate. I will check that

    • Barginer on 14/06/2024 - 09:09

      I got Lenovo power cord too and it is 65W, so I am ok with it.

      • nmk on 14/06/2024 - 22:40

        Thanks mate.

    • ExPrinceHairy on 15/06/2024 - 12:54

      Mine arrived with a battery health of ~81% - not bad. I also received a Lenovo 65W USB-C charger.

      • Barginer on 15/06/2024 - 19:18

        Thanks for letting us know ExPrinceHairy. How was the condition of the laptop?

        • ExPrinceHairy on 15/06/2024 - 21:01
          +1

          I would say it's a B-grade. A few scratches here and there, but nothing major. I cleaned it with Isocol and it got rid of most of the visible marks.

          • Barginer on 15/06/2024 - 21:41
            +1

            @ExPrinceHairy: Mine is similar, managed to get rid of visible marks with Isocol but still have some paint scratched. Oh well, I don't want to spend another $20 on laptop skin/sticker, so I have to get used to it. The saving grace is I got a new battery, also the screen is perfect, keyboard is as good if not better than my Thinkbook.

  • WolfoftheSteppes on 14/06/2024 - 11:33
    +1

    I have a very visible scratch on the screen that impacts the colouring. Looks like a big nail mark. Do we know if this will be covered through warranty? Or who we find to get warranty? Thanks so much

    • Barginer on 14/06/2024 - 15:19
      +1

      You need to contact Metrocom.

  • BellaWii on 15/06/2024 - 20:36
    +4

    Missed out on this deal so went looking on FB marketplace and found the same model and RAM for $509. The condition is excellent, looks like new. Battery is ~ 79% and came with the Dell 65W USB-C charger. In hindsight, I'm glad I missed out. Seller is in West Ryde Sydney, PM if you want his details. He had 1 left this morning but it sounds like he occasionally gets stock. I have no affiliation with the guy. It was a good transaction, he showed me that everything worked and I was getting the model and specs as advertised.

  • nmk on 22/06/2024 - 15:43

    if i want to get a new battery, what are my options?

  • pixelgalah on 22/06/2024 - 21:47

    Can you replace / get a new battery for these?

    • Barginer on 23/06/2024 - 07:53

      Yes you can.

    • Barginer on 23/06/2024 - 07:56

      I found some OEM on eBay but some said you can order directly from Dell. I am unable to order from Dell directly online.

  • General Bobobo on 23/06/2024 - 12:01

    Just ordered mine with express shipping.
    I'm leaving the country on Saturday 29th. Will it be before then?

    • Barginer on 23/06/2024 - 18:06

      If you are in Melbourne I suggest you go pick it up yourself. AusPost took more than a week to ship mine across one suburb.

      • General Bobobo on 23/06/2024 - 18:21

        Thanks mate. I'm about 7 hours drive away from Melbourne at the moment, so it's not really an option for me unfortunately. I'll just contact them Monday. Cheers for the info.

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