Website Charging More for a Product than Their RRP on The Tag

Liuselect on 21/05/2024 - 16:02
Last edited 22/05/2024 - 17:42 by 1 other user

Not sure where to discuss this, but I recently bought something on Adidas' website. $90, down to $63.

Upon receiving it, the price on the tag is (which to my understanding is generally the RRP) was $60. I spoke to adidas customer support and they said "that was a mistake, you can return the item if you want". not really a good response because the tag product code matches the exact product code on the website for the item.

I mean, it's not a huge deal to me as I still want the item, but am I right in thinking that it's pretty unethical in marking up above the RRP of an item and selling it "on sale" for more than the original RRP? Or am I overreacting?

Fashion & Apparel

Related Stores

adidas
adidas

Comments

  • geekcohen on 21/05/2024 - 16:07
    +1

    Yes, it is unethical and kinda frowned upon.

    • Camelface on 21/05/2024 - 17:09
      -7

      If the pricing was incorrect, they should've given it free.

  • Jimothy Wongingtons on 21/05/2024 - 16:09
    +8

    That’s a bloody outrage it is

    • pharkurnell on 21/05/2024 - 16:31
      +2

      Join me in waving a fist at a cloud…

    • brendanm on 21/05/2024 - 16:41
      +3

      Oi, Andy!

  • JimB on 21/05/2024 - 16:09
    -2

    I guess it's unethical, but more so, bad optics.

    End of the day you've paid $3 or 5% above RRP.

    You could return the item if you wish.

    I'd love for Rolex to sell me a Daytona Panda for 5% above RRP.

    • AustriaBargain on 21/05/2024 - 16:50

      Yes you'd think a company like Adidas would have the resources to retag clothing if the the price changes. Especially at $90.

    • Xistn on 21/05/2024 - 16:59

      Comparing a Watch to a shirt…. oof

  • Mechz on 21/05/2024 - 16:14

    What was the advertised discount? A percentage or just $$$ off?

  • Ocker on 21/05/2024 - 16:15
    +9

    It is also illegal to offer a discount to a price that is falsely claimed to be the previous selling price. Tell Adidas you intend to refer the matter to the ACCC

  • Subere on 21/05/2024 - 16:31

    USD?

    • iuselect on 21/05/2024 - 16:32
      +1

      AUD on both the website and the tag.

  • Xistn on 21/05/2024 - 17:01

    "Discount? Ah, so you're saying it's time for the ol….. '' retail boomerang trick, huh? "

  • Stewardo on 21/05/2024 - 17:22

    https://en.m.wikipedia.org/wiki/Adolf_Dassler
    It’s not in Deutsche Mark?

  • 87percent on 21/05/2024 - 18:38

    What about physical stores who have lower prices online that allow click and collect? What is their reasoning behind that?

  • hasher22 on 21/05/2024 - 20:43

    Unethical and you'd be e surprised how many businesses do it online to cover online costs.

    I purchased a few small goods from eBay and they arrived, 2 had the price tag on and I paid double from what the sticker said on the product.

    I didn't bother to return it cause it would have been roughly the same if I were to buy it instore.

  • fuzor on 21/05/2024 - 22:41

    No it means the replacement product has increased in rrp. I bought a rl polo from David jones and looking at the tag the rrp was $129, now has a new sticker of $159 on it. Due to inflation and the worthless nature of our dollar to the usd

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