Hi all. Was in the CBD the other night and grabbed a Sharetea for my daughter and noticed they do cash back via a QR code in store. I went through the process of scanning and paid via the app, but now the transaction is pending as pay in store now to get your cash back. Does that mean i was supposed to pay at their eft terminal to get cashback? If so why does the app allow you to pay in app if cash back is disallowed that way? The process was quite confusing when i tried it and the server wasnt of great help and advised to pay via app. Maybe knowing i wouldnt get the cashback that way? Anyway can anyone confirm how your supposed to do it so i dont potentially make the same mistake in future!
Thanks in advance.
you pay in the app but instore cash backs are loyalty based - ie you'll need to revisit the store to get the cashback for the previous transaction - have like 2/3 months. you should be able to see a loyalty tab in the app under your account