Bought one of these https://www.ozbargain.com.au/node/795159 and initially I rated it quite highly.
However in the past 2 months, the screen just stops responding to touch input. I've uploaded a video here https://youtube.com/shorts/tFsB1RWRNFc?feature=share where it is responding a little bit, but sometimes it doesnt respond at all. It works again after locking and unlocking but since my kid is using it, that gets a little annoying. I've tried googling but only found 1 other person but no resolution https://www.alldocube.com/en/forums/topic/10087/
I have tried contacting seller who asked me to factory reset. After reset, the problem seems even worse. They've asked me to send it back but obviously I prefer not to.
Don't mind paying for a fix since I have Merchandise Protection but this seems to be software issues? Any ideas on what I can try.
Thanks
give the screen a good clean?