• expired

Telstra Premium 100/20 or Ultimate 250/25 Unlimited nbn Plan: $1 for The First Month (Ongoing $110 or $135 Per Month) @ Telstra

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Tried to get a new FTTP installed, rep talked me into this because they don’t know if my address has been planned for the upgrade unless I have an active connection. Just paid $1 and set the activation date to align with the date when the modem arrives. It is Feb now, so if you hold off a couple days you get a slightly longer month ;) Return the modem if you choose to cancel and no minimum notice period (do it the day before the cycle?).

Might help someone else 🥰

Premium plan — nbn 100
Typical 7-11pm speed — 100Mbps download, 17Mbps upload

Ultimate plan — nbn 250
Typical 7-11pm speed — 250Mbps download, 22Mbps upload

Free FTTP upgrade available at eligible premises. Check your address here.

What is the minimum speed plan you can order from a participating ISP to get FTTP?

FTTN to FTTP: Home Fast (100/20).

FTTC to FTTP: Home Superfast (250/25).

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closed Comments

  • +11

    You signed up, have no idea what you're getting but it's some how a deal? Sounds like some sage boomer advice right there, especially since it's Telstra.

    • -4

      lol I’m glad I don’t have to explain to you. Have a good day.

  • +7

    Telstra no thanks.

  • +1

    Moderm sounds like a skin cream.

  • Went with Optus for fibre upgrade, process was straight forward and NBN technician installed FTTP in 2 weeks. Do note that I don’t have the active NBN while placing the order so Optus does know somehow that my address is eligible for upgrade.

    • +1

      Thanks for the info. They know I’m not eligible, I was after the timeframe for it to become available. They just said that required an active connection. NBN choice quoted $18k so I was like, maybe I just stick with what’s available for now.

      • What does it say here?.

        • Unfortunately, we can’t upgrade you under this program at this time.

          Hence Choice.

          • @Alley Cat: I see. Do you have HFC, FTTN, FTTB, FTTC?

            • @Twix: FTTB and lousy body corporate, best combo there is.

              • +1

                @Alley Cat: FTTB isn't apart of the free FTTP upgrades. Typical Telstra support.

                Basically it's $18k for FTTB to FTTP, stay with FTTB at 100/40 max or 4G/5G home broadband.

                • -1

                  @Twix: Yes, the rep was selling hard. I don’t mind trying it out though.

                  Pretty much, except I’m not after the speed, but the fact I’d be free of the body corporate stuff.

                  I don’t know how they justify the $18k. A local public school has paid $200k for their upgrade. It’s beyond me why a public school would require it so urgently to start with, surely they could spend that money on many things that could improve the quality of teaching? Like paying more salary to keep good teachers? Oh well.

                  • +4

                    @Alley Cat: Mate, surely a 200+ school will benefit greatly with gbs when 100+ of their pupil doing a shared connection, and I don't think they use it for Netflix or the like like you. You got some serious problems with your own view towards public good.

                    • -5

                      @lgacb08: lol the likes of me live near the area where we have the highest rate of single mothers in the nation. The likes of me also understand it’s not the lack of internet speed that causes this kinds of problem. And the likes of me have actually talked to the teachers and they said the kids are really not doing well, and teachers tend to leave the schools.

                      I am not your mate.

                  • @Alley Cat: I can assure you the school did not pay 1c of that cost. Between Telstra, NBNCo and Education Department, the entire cost was absolved. I work in Education ICT and have been part of the rollouts for 4+ years.

                    • @BargainDoubter: That’s what I had assumed, it sounds like at least a private school thing. Then I recalled a convo I had with an accountant about the govt charging GST on the grants they gave out, it became very plausible. Even if the school didn’t pay much, they would have still paid something. It’s great if that’s not the case.

                  • @Alley Cat: Do you know how much a GWIP is?

                    • @Manny Calavera: I don’t. I’m not saying the cost is not justified, more on that provisioning of infrastructure is literally what a government does, which we are already paying for, it makes no sense to charge a commercial rate in order to impress the shareholders. I am assuming however, that nbn employees full time tech (wholesale) instead of hiring local tradesmen (retail). In that, labour costs significantly less than how much you are expected to pay, like the rate a local sparky charges you to install an air con compared to what the air con company pays theirs to have the air con installed in your house.

  • +11

    Never had a single good experience with Telstra support, one of the most expensive providers while providing some of the worst service.

    • Totally agree

  • +2

    You can get 1000/50 for 129 at Aussie broadband. Been with them a few months now not one problem. Month to month no lock in's

    I believe anything above a 100 plan gets the free FTTP upgrade

    • That’s nifty. I still have a couple months before I can churn to ABB.

    • Do they provide 4g if your nbn is not working

      • Aussie BB does 4G backup on business plans.

        Telstra does 4G backup on residential and business plans.

      • unlike Telstra, ABB and Superloop don't really go down….

        • It is the nbn network that goes down not the resellers.

          • @Save 50 Cent: Good luck dealing with Telstra as your intermediate with NBN, their customer support has always been atrocious at best, has it improved in anyway?

        • I just got off Superloop (Exetel), I found although you get the speed you've been promised consistently, it's really only locally you will get that, step outside of Australia and good luck, the speed is terrible internationally and streaming thereof can suffer. Obviously their contention rate is just not up to the majors. You will be fine if streaming anything that is localised (Netflix).

    • +2

      I'm on the same plan with Superloop, $99/month for the first 6 months then $109/month. I used to be with AB but moved to Superloop and has no problem with them in the past 3 years.

      • Was tempted to jump when I saw the deal but a lot of my customers have said superloops support is bad?

      • thinking of signing up to this plan.. soon.

  • Hey op,
    You should add free 4g backup in case nbn is not working.

    • +2

      It comes with the modem. Every single Telstra modem has a SIM card in it.

  • +1

    It ain't too bad if you are gonna churn soon and need an "almost" free deal. Price wise it is absolutely cooked as most 100/20 plan can be had for around $55-70 easy without any significant deal.

  • +2

    Cheap for the first month but man “ultimate” is 250mbps what a joke

    • The ultimate part is the unlimited data, not the speed.

  • Do they enforce return of the modum?

    • you will have to pay if you dont

    • I heard that someone only used the service for one month and got a smart modem gen3 for $1, and Telstra didn't ask to return the modem, seems they didn't care at all.

    • If you churn your service, in my experience they won't ask for the modem to be returned.

      If you cancel your service, they will definitely demand the modem back. But you can mail it back to them with a printable free postage label.

  • I am hfc ready, the site didnt say if i can upgrade or not

    • +2

      HFC isn't getting upgraded to FTTP for free.

  • Mmmm, who should I go with?

    Telstra 100/20Mbps plan - $1 for first month then $110 per month on-going; or

    LeapTel 100/20Mbps Plan- $74.95 for the first 12 months and then $89.95 per month on-going.

    • Yes.

    • Not really apples for apples given Telstra has mobile network backup. Not saying Telstra is good value by any means, but that's obviously not free.

      • I'd argue that a FTTP customer doesn't need a gimped mobile back-up service, for those on technologies that do paying an extra $35 per month over the first year is a poor financial proposition.

        If your NBN connection was prone to problems where you need the mobile back-up then Telstra customer service would be the very last people I'd want to be dealing with to have anything fixed.

        • That's a fair point. I've only used iiNet, Telstra and now Optus - and found Telstra to be far superior for quality of connection and customer service too. Picked Telstra and Optus mostly because of the CVC situation prior, but I understand that's not a concern anymore. I'll be leaving Optus because it's crap, but from reviews and OzB, other than Telstra, ABB is the only one I'd try.

          • @niknikniknik: If you want a quality connection with good Australian based customer service for a cheaper price I highly recommend you take a look at Leaptel first.

            https://leaptel.com.au/

            LeapTel is month to month so if it doesn't work out you can easily switch over to ABB.

  • I think this is poor value from a company that provides poor service. For example AussieBroadband (not the cheapest have 100/20Mbps at $95 and 250/25 at $119.

    Cheaper offers are available from other providers.

    • Cheaper than $1? Which is what this deal is about … Similar to any other deal where they might offer incentives like "free trial" for 7 days .. which is what the deal is about .. not the ongoing commitment

  • +1

    No 100/20 NBN plan should cost over $100/month

  • Why is Telstra NBN so expensive?

    • +1

      Because they have to pay for their premium support and infrastructure….. oh wait.

    • +2

      Because Telstra don't realize yet that people now have other options available to them.

      • Many of their customers don't either or if they do don't know how easy it is to move. (apart from moving a ph service)

        • Yes I agree, Telstra for NBN would have been a natural progression for a lot of older people. This is a dwindling customer base for Telstra though, younger more tech savvy people will shop around and realise that Telstra's prices are often outrageous.

  • +1

    Premium 100/20

    You lost me there

  • Not a great deal if you plan to stay on the plan. A superb deal if you churn after the $1 promo period. I haven't paid for internet for nearly half a year now! It's a bit of a hassle to churn but doesn't usually take longer than 30mins all up.

  • Is the Telstra router required? Or can you use your own?

    • You can use your own, but express delivery and all new is great for diagnosis. Do a speed test using what they provided vs your current setup can be valuable just as a maintenance task.

      • Telstra still don't give out VoIP details do they? So phone and 4G back-up would also be out unless you wanted to run double nat?

        • The rep told me I could plug a home phone in and there’s some free calls included, nothing about voip but I also didn’t ask. 4G back up is included afaik, the SIM card is in the modem and I have seen the blue light a few times already (I have a faulty line).

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