Hi community, general question for you all.
For Christmas I gave my mother a David Jones gift card which I had bought at a Woolworths store (Yes, she thinks she is a DJs toff). She went to use it in January and was told it had not been validated. i.e. Had not been paid for.
Being a bit embarrassed about this, she called to let me know. I did a quick check and confirmed that my bank account had been debited on the day of purchase and was able to even find the receipt a couple of minutes later. I sent photos of these to her while she was still in the store which she provided to management. After a couple of weeks investigation, they were able to provide her with another gift card that had been validated.
Glad they were able to fix this but it then raises questions about another time where I had been given a Bunnings gift card for my own birthday and had the same scenario happen to myself. i.e. They claimed that it had not been validated. Now the only reason I didn't follow that one up as a family member had given it to me and I just assumed they they somehow had not paid for it by mistake, thus leaving them $100 better off rather than myself. Which I was OK with.
But in hindsight, perhaps the Bunnings one had been paid for and the same issue occurred with that gift card.
And looking a bit further back a friend had asked some odd questions months after I gave them a gift card. I didn't think too much about it at the time but I am now thinking that those questions seem to point to the gift card also not being validated (my wife had purchased that one, so different credit card).
So my question to the great community, is this a common thing? I am thinking that in most cases, people don't speak up so that they don't cause an issue for the giver. Interested to hear from others.
Has this happened to anyone else?
No poll option for "I deliberately give invalidated to save buying a present"?
You don't know this crowd.