Expected Delivery Times for a Amazon Purchase, I Suspect They're Avoiding Delivery Due to Pricing Mistake

I recently purchased a Ubiquiti UniFi Wi-Fi 6 Lite Wireless Access Point with Dual-Band AP 2 x 2 MIMO for $97 early last month and the delivery date has been exceeded by 3 weeks now.

When I check the tracking of the product, I sometimes receive:

Your package may be lost
We're very sorry that your delivery is so late. Although it may still arrive, you can request a refund now.

The $97.00 price didn't last long, I suspect it was a pricing error. Do stores normally deliver in the end? How long should I wait? What are other people's experiences please?

DC

Related Stores

Amazon AU
Amazon AU
Marketplace

Comments

  • -1

    Wait a bit longer. I waited and missed out on the $97 deal, I was spewin' later in the day.

    I've got a feeling that it was being shipped from the US (Best Buy rings a bell??), so you might need to wait a little bit longer.

    • +2

      Walmart Store LLC

      • +1

        Haha! No wonder it never arrived.

  • +1

    It is Ship and Sold by Amazon AU so must have shipped but lost/stolen in transit.
    IMO talk to Customer Service and request for replacement/re-send product.(instead of refund which they will offer)

  • +1

    I had similar with a DeWalt sander deal. It's still sitting there waiting to be sent…

    CC hasn't been charged, and under no illusion that it's unlikely to come now, I just keep waiting in case Amazon US add it back to their stock.

    • Well then. Nearly 2 years to the day after I ordered it, it arrived.

      Didn't notice it had shipped a couple of weeks ago until I was in my account chasing up another lost delivery.

  • You can check the tracking details right. If there is no movement at all then you can be suspicious. But if there has been changed hands then it is most likely true it Ihas been lost.

    • +2

      There are, but there’s no site and no info other than ‘Shipped’

  • +1

    Read the seller feedback - you’ll never see it. I cancelled my order.

    There are tracking details, but I they're from a dodgy site.

    • +1

      No idea what I was negged. Check the feedback for Walmart LLC - it’s just full of stories exactly like the one we are experiencing.

  • That product shows to me as arriving tomorrow if I order now. If an Amazon order was even a day late I'd be contacting them. I can't believe you've waited three weeks TBH. For a shipped and sold by Amazon AU product, they should be delivering immediately.

    • +1

      Originally it was displayed as "Walmart Store LLC" as the seller, looks like Amazon took over the product's URL from that seller.

      • +2

        Sellers don't have their own URLs for products, there's a single URL and multiple sellers through it (it usually shows the cheapest or coming from Amazon directly). Probably because it was ridiculously cheap or Amazon was out of stock at the time, that seller showed up.

        If it was "Shipped by Amazon" I'd look for a replacement, if it was "Shipped by Walmart Store LLC" then just get the refund, it's not coming.

  • +9

    I bought 2 and I already got my refund, the seller is a scammer. I spent few hours trying to find out what was going on, there are few issues.

    The seller has no other product on sale

    The seller reviews page had only few reviews but almost all are 1 stars reviews.

    The seller provides in house delivery instead of a shipping company

    The shipping ID is fake, mine was W09876543, if you read it, you know it’s fake

    So I contacted Amazon to get my refund.

  • -2

    How long should I wait?
    the delivery date has been exceeded by 3 weeks now.

    12 years

  • Complain to amazon, usually they will offer a discount code that you can use to order the product for the same price or atleast some discount.
    The same thing happened to me with a sennheiser headphones and they offered a coupon which was not as good as the original deal. I waited a bit for the prices to drop a bit and then used the coupon code to get a better price than the original deal!

    • Were they sold by Amazon or a third-party seller?

  • Fake seller. I ordered one as well and it didn't come. Not even a tracking number. I already got a refund. The reviews for "Walmart LLC" are terrible

  • +1

    Thanks all for your feedback, Amazon provided an instant refund.

  • Not this item, but I had similar instance from these kinds of seller. They eventually sent a tracking number, but it was literally just a random tracking for some other people. When I contacted them, they just immediately claim, "oh, it must have been lost, here is your refund".

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