Important: Multiple SIM purchases need to be made as separate transactions. Adding more than one SIM to an order will result in an untracked purchase.
SIM must be activated within 30 days of ordering.
You must return and click through Cashrewards for each new transaction.
$10 for referee and $10 for referrer, after referee makes $20 purchase within 14 days.
Hold for $5+ =)
I've started getting errors with the identification step. Are there limits to the number we can activate?
I tried a different email addy, but it recognised my name and said I was using the wrong email.
Activate your sim via Webchat, they should be able to help you out. The limit of sims you can activate under one Boost Mobile profile is 35 sims/phone numbers.
It's 36
Me too bro
Yeah, me too a month ago. Someone here said put different phone number (everything else same)
and that worked. Tried again two weeks later and error again, changed phone number again and still
an error. Pretty sure they are tightening up with stricter housekeeping.
Edit: My problems are being blocked from buying them.
I was getting the same thing yesterday.
How I fixed it:
1. Open new browser window in incognito mode.
2. Login to boost mobile with your existing account.
3. open another tab (in same incognito window) and start the sim activation
4. The first activation page will still ask to login. Just click on the that before proceeding further.
| Question | Answer | |
|---|---|---|
| 1. | Is Boost operated by Telstra network? | Yes, on the full Telstra network |
| 2. | Does Boost support 5G? | From 4 April 2023, 5G network access will be included as standard on your service and we’ll be introducing capped download speed caps on our 4G and 5G networks |
| 3. | Does Boost support e-SIM? | Sadly not at this stage. However there are plans to do so |
| 4. | Do you have to activate the SIM within 30 days? | Every Cashrewards Boost cashback up to and including 31 Oct have been approved (confirmed by TA) - provided you activated within 30 days of order. |
| 5. | How long is the SIM expiry? | Usually 1 year, but to qualify for cashback the SIM must be activated within 30 days of ordering |
| 6. | It is showing “new customer” on Boost website. What does this mean? | New customer term is only for the additional Boost data, and nothing to do with the cashback offer |
| 7. | Can I receive international text message (aka int. roaming) with this SIM by default? | Yes, you can receive SMS while overseas, but can’t send outgoing to Australia |
| 8. | How long does it take to receive the SIM? | According to the Boost Rep: Once dispatched, you should receive your order within the following business days: Metro Areas – 2-5 business days for capital cities – Sydney, Melbourne, Adelaide, Perth, Canberra, Darwin, Hobart & Brisbane (order before 4pm). Non Metro or Regional / remote areas – 3-7 business days |
| 9. | Is porting in a Telstra number to Boost considered a "new customer"? | From Boost Mobile rep via dm: Porting a number from Telstra to Boost is definitely considered a new customer |
| 10. | Are you able to purchase multiple plans using different names / ID (or can I purchase 4 x plans for the family using my own details)? | From Boost Mobile rep via dm: Received clarification from the team and this is a tricky one since for compliance the terms is showing the customer is only allowed 1 sim per transaction but he can buy multiple SIMs and then activate them all under his name and he will then be able to manage all the numbers when he logs into the App with his Boost ID. |
| 11. | Information on what to do when the "please try again later" " or "SORRY, SOMETHING WENT WRONG" message comes up | List of indicators that can affect how your order is flagged in different financial systems, which can hopefully help you understand what is going wrong. Possible fraud scenario: API returns during purchase - credit to @himalpatel. Live chat advised that if you faced the above fraud scenario message, you need to use your friends details (aka a completely different details) to order |
| 12. | Can this be used to recharge? | No, this is a starter pack. Using as a "recharge" is being dis-allowed and activating first and moving the number may be allowed but is frowned upon and may not be allowed in future depending on how you ask for it. |
Seems my plan to Tesla is finally dead as something went wrong. Time to find a proper job.
Buy or hold? Can this be used for existing number with another provider?
How do tracker know if I activate sim or not?
Write on the back of it when you activate it.
Maybe check your Boost account in the Boost App to see all the numbers associated with the account… There's no indication that a particular SIM has been activated, only the phone number is visible.
SORRY, SOMETHING WENT WRONG
During activation or purchase?
I used to not have this issue but now I'm getting and I've tried calling and emailing support but haven't gotten anywhere with it - I've followed BG's advice as well, not really sure what else to do - it's for both activating and purchasing
Not sure about the above person though
Purchase. (Activation would be several days later after the card arrives in the mail)
Same issue, any updates yet?
need boost deals on yearly plan
guys I have a question. Missus is currently on one of these 1 month plans with Boost but I want to buy her the 365 days plan. How do I go about this. sorry a bit new to this
If you want to keep the same number then you need to port out to another provider first and then port back into Boost on the new plan.
but do I still get the cashback on the yearly plan?
As long as you adhere to T&Cs, yes.
i have been trying to buy the SIM for a few days now. i keep getting the error message "We’re sorry but we’re experiencing technical issues. Please try again later." anyone else got similar problems ? or is it just me ?
Same issue here, have tried multiple browsers etc.
Anyone have a solution?
Me too
someone suggested using a debit card instead of a credit card for the purchase. i've tried that too, and it did not work for me.
Bring on $7 profit for NYE plz CR 🙏