Moved to Forum: Original Link
Mod note: Cygnett store rep provided an explanation for order cancellation. As well as info regarding marketing emails
orange/white also available
orange
https://www.cygnett.com/collections/phone-power-banks/produc…
white
https://www.cygnett.com/collections/phone-power-banks/produc…
THIS PRODUCT IS USED FOR THE APP FREE GIFTS BOGO BUY X GET Y TO WORK.
LOL Has anyone opened a fair trading complaint yet?
Fair trading complaint? Pfft… I think this requires protesters with pitch forks and signs outside of their HQ in Port Melbourne /s
Got that cancel email :(
Second order paid for postage refunded , first order still
didn't pay not canned yet…
as expected !
So far only the last order cancelled.
Get excited! Your order has been processed and shipped!
That was quick, can't believe my luck
you must be the real luckiest one
You got proof? otherwise it's just BS.
Hahhaa, open the email with track your order details. You will find cancellation
Order cancelled
Order cancelled
Order cancelled
Order cancelled
Odor cancelled
That stinks!
Cancelled
Order cancelled. Worth a try.
Hold the door
What is with these people who always look to abuse ozbargins?
Can’t just try and get 1 free powerbank (or like the SnackBack app 1 gift card), they have to try and abuse the system making the community look bad as whole.
All the users complaining in this thread - some members of around a decade, have never shared a single deal to the site either. The entitlement is real.
Order shipped, lol
Order shipped, lol
Screen cap, otherwise not happening.
Cancel
Thanks. I've told cygnett to cancel it now
noooooo
Free returns
The ones that don't believe your order was shipped within 2 hours of ordering.
For what it's worth, they have good products. We all knew this was a glitch, and this is how we unwind on a Saturday—getting into the testing spirit. No dramas.
I think you speak for all of us when you speak for none of us
That was fun, hahahah
OzBargain cancel culture
Order has been cancelled !
😱
How do you know if something is wrong? When you get 1000+ emails for one time 😆
Order was cancelled. Wasted of time.
So you're upset because you knew of a price error that would never had been honoured but did it anyway probably taking 2 mins tops…
That 2 minutes cost them $100
Yeah they have spent $100 worth of time for a $50 powerbank, good investors.
Someone get this person a waahburger and French cries
Order cancelled
They did give a reason. Here in the ozbagin comments :)
Thanks. Sounds good.
They did all that above…
Received a cancellation email. Ah well thanks for the ride!
Should be an alert sent to Cygnett, YOU'VE JUST BEEN OZBARGAINED!
Guess mine is shipping, no cancellation email at all.
Click the “track order” in your email. Sorry
No chance, I know the ploy. That will actually cancel my order… Akin to Schrodinger's cat
Damn Jim. He outsmarted us.
So no deal and the spam emails are starting..
Yeah that’s dirty
Yup, speak of the devil, I’m getting one now. So much for the apologies, so false, lol.
Got my first spam too. Unsubscribe immediately!
Deal was buy one get one free, so expect to get another spam :)
Same, and I'm 100% I unticked the box to receive promotional emails.
Same here, if not honouring the deal then should have all data relating to those orders deleted @cygnett
Same here. Tactical gathering people data
farking, my order got cancelled.
but i am receiving spam emails from them now
Hi again Ozbargainers,
Adding to our previous post, we understand that the vast majority of people would definitely not want to recieve marketing emails after having these orders cancelled, and so we are working through the list and unsubscribing everyone who placed an order for $0 on Saturday and had opted in to receive marketing. This was always planned to get done today after the pricing error, as we didn't feel it was a reasonable way to add people to our marketing list.
There might be some automated emails we miss but everyone should be removed from marketing campaigns by the end of the day, and anyone is of course welcome to opt back in at any point if they choose to.
If we miss something feel free to reach out and we can make sure it gets actioned.
Kind regards,
eCommerce Team @ Cygnett
I placed an order and 100% sure I opted out, yet still received your spam.
Shame on you.
Ditto. I never said I want to opt in during checkout, so dodgy.
LOL
I also just got an order cancelled email.